teamwork
Involves working together to achieve something beyond the capabilities of individuals working alone.
functional team
each work dept. makes upa functional team
task teams
they work together on a specific activity
standing committee
ongoing team that often has rotating members.
team performance model
States that a team’s performance is based on its structure, dynamics, and stage of development.
*might face the systems effect
team dynamics
Refers to the patterns of interactions that emerge as groups develop (these interactions are also called group process).
hr norms
The group’s shared expectations of its members’ behavior.
group cohesiveness
The attractiveness and closeness group members have for one another and for the group.
status
The perceived ranking of one member relative to other members of the group.
task force (ad hoc committee)
temporary team that disbands when its purpose is accomplished
problem
A situation that exists whenever there is a difference between what is actually happening and what the individual or group wants to be happening.
problem solving
The process of taking corrective action to meet objectives.
decision making
The process of selecting an alternative course of action that will solve a problem.
reflexive style decision making
makes quick decisions wout taking the time to consider all the info
reflective style decision making
taking plenty of time, taking into account many info, or procrastinating
consistent style decision making
not rushing or wasting time
creativity
The ability to develop unique alternatives to solve problems.
decision making process
- define the problem
- set objectives
- generate alternatives
- analyze alternatives and select one
- plan, implement the decision, and control
innovation
the immplimentation of creative ideas
brainstorming
The process of suggesting many alternatives, without evaluation, to solve a problem.
nominal grouping
generating and evaluating alternatives through structured voting
4 steps in the creativity process
preparation
possible solutions
incubation
evaluation
synectics
generalizing novel alternatives through role playing and fsnticising.
delphi technique
variation on nominal grouping; polls a group thrugh a series of anonymous questionares
