Chapter 14 Flashcards

(50 cards)

1
Q

Q: What are strategic launch decisions?

A

A: High-level choices (platform + action) that set overall direction—who we’ll sell to and broad “how.”

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2
Q

Q: What are tactical launch decisions?

A

A: Marketing-mix details (communication, distribution, pricing) that execute the strategy.

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2
Q

Q: What are strategic givens?

A

A: Pre-made constraints (budgets, channels, regs) that cannot initially be changed.

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2
Q

Q: List the five requirements of an effective market-launch plan.

A

A: (1) Treated as key step;
(2) Starts early;
(3) Built on good market intel;
(4) Adequate human/financial resources; (5) Sales & support staff included on team.

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3
Q

Q: Three types of demand a launch can seek?

A

A: Primary, replacement, selective.

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4
Q

Q: Three permanence options?

A

A: In-to-stay, in-to-stay-if-goals-met, temporary.

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5
Q

Q: Three aggressiveness levels?

A

A: Aggressive, cautious, balanced.

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6
Q

Q: Name two product-line replacement patterns.

A

A: Butt-on, season switch (others: roll-in/roll-out, downgrading, splitting channels).

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6
Q

Q: Image strategies?

A

A: New image, major change, or no image change.

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7
Q

Q: Five factors that speed diffusion.

A

A: Relative advantage, compatibility, complexity (low), trialability, observability.

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8
Q

Q: Rogers’ adopter categories in order.

A

A: Innovators, early adopters, early majority, late majority, laggards.

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8
Q

Q: Difference between continuous and discontinuous innovation (compatibility).

A

A: Continuous needs little learning; discontinuous requires major learning.

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9
Q

Q: According to Moore, innovators + early adopters = ________.

A

A: Visionaries (the “chasm” lies before pragmatists).

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10
Q

Q: Three criteria in choosing a target market.

A

A: Market potential, product–need fit, firm’s capacity to compete.

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10
Q

Q: Template for a product positioning statement.

A

A: “Buyers in the target market should buy our product rather than others because ____.”

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10
Q

Q: Define the cash-to-cash (time-to-break-even) metric.

A

A: Time from initial cash outlay to receipt of first revenues.

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11
Q

Q: Two broad positioning modes.

A

A: By attribute (feature/function/benefit) or by surrogate/metaphor.

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11
Q

Q: Define brand equity.

A

A: Added value from brand awareness, loyalty, perceived quality, and associations.

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12
Q

Q: Two directions of brand extensions.

A

A: Vertical (up-/down-scale in same category) and horizontal (into new categories).

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13
Q

Q: Umbrella vs individual brand strategy?

A

A: Umbrella: company name on all products; Individual: each product gets its own brand.

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14
Q

Q: What is global brand leadership?

A

A: Coordinated worldwide strategy + investment to build global brand equity.

14
Q

Q: List four functional roles of packaging.

A

A: Containment, protection, display, information/persuasion (also safety).

14
Q

Q: Two advantages of a strong brand for new launches.

A

A: Encourages loyalty; lowers advertising cost (recognition).

15
Q

Primary demand –

A

Getting buyers to adopt an entirely new category.

15
Replacement demand
Migrating current users to the upgrade.
16
Selective demand
Winning share from rivals in an existing category.
17
Butt-on replacement
Old version dropped as soon as new one launches.
18
Roll-in/roll-out
Sequential market/segment switch.
18
Downgrading
Keep old model with reduced support.
18
Season switch
Replace old version at seasonal low point
19
Splitting channels
New item to one channel, old item to another.
20
Relative advantage
Degree of superiority over existing solutions.
20
Compatibility
Fit with existing habits and systems.
20
Complexity
Ease of understanding/using new product.
21
Trialability
Ease of trying on a limited basis.
21
Observability
Visibility of benefits to others.
22
Innovators
First ~2.5 % of adopters, tech enthusiasts
22
Early adopters
Opinion leaders who adopt early.
22
Early majority
Pragmatic mass who adopt after proof.
23
Laggards
Last to adopt, tradition-bound.
23
Late majority
Skeptical, adopt after average.
24
Strategic action
Specific go-to-market choices (who/where/how).
25
Strategic platform
Long-term foundation for launch decisions.
26
Tactical mix
4 P decisions executing strategy.
27
Chasm (Moore
Gap between visionaries and pragmatists.
28
Trademark
Legally protected brand element (logo, name).
29
Trade dress
Visual appearance/packaging distinguishing brand.
30
Vertical brand extension
Moving brand up or down price/quality tiers.
31
Horizontal brand extension
Applying brand in new product category.
32
Time-to-break-even
Same as cash-to-cash metric.