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Flashcards in Chapter 5 Deck (12):
0

Confidentiality

Trusting others with personal and private information

1

Courtesy

A polite, considerate, or helpful comment or act

2

Gossip

To spread rumors or talk about the private matters of others

3

Harassment

To trouble, torment, offend, or worry about a person by one's behavior or comments

4

Mentor

See "preceptor"

5

Preceptor

A staff member who guides another staff member; mentor

6

Priority

The most important thing at the time

7

Professionalism

Following the laws, being ethical, having good work ethics, and having the skills to do your work

8

Stress

The response or change in the body caused by any emotional, physical, social, or economic factor

9

Stressor

The event or factor that causes stress

10

Teamwork

Staff members work together as a group; each person does his or her part to provide safe and effective care

11

Work ethics

Behavior in the workplace