chapter 7: groups and teamwork Flashcards Preview

comm 222: organizational behavior > chapter 7: groups and teamwork > Flashcards

Flashcards in chapter 7: groups and teamwork Deck (70)
Loading flashcards...
1

what are groups?

two or + people interacting interdependently to achieve a common goal

2

why is group membership important?

it exerts influence on us

provides a context where we can exert influence on others

3

what are formal groups?

why are they around?

manager and employees to report to the manager

established by organizations to facilitate the achievement of organizational goals

4

give two common type of group works

project teams

committees

5

what are informal groups

groups that e merge naturally in response to common interests

they can have a positive or negative impact on an organization

6

why are groups (for work) very complex?

They require a fair amount of negotiation & trial-and-error before individual members begin to function as a true group

7

what are the stages of group development

forming

storming

norming

performing

8

forming stage

Group members try to orient themselves by “testing the waters” (observing and listening)

situation is often ambiguous

members are aware of their dependency on each other

9

storming stage

confrontation and criticism occur

members determine wether they go along with way the group is developing

10

norming stage

Members resolve the issues that provoked the storming

they develop social consensus

Compromise is often necessary.

Norms are agreed on and the group becomes more cohesive.

Information and opinions flow freely

11

performing stage

group devotes its energies toward task accomplishment

12

adjourning stage

members celebrate completing the task and shiiid

I honestly don't know why this should be relevant

mostly applicable to groups that haven't met before

13

do all the groups go through all these stages?

nah boy

14

what is the punctuated equilibrium model?

describes how groups with deadlines are affected by their first meetings & crucial midpoint transitions

15

what is Phase 1 of the punctuated equilibrium model?

Sets agenda and tone for the phase until the midpoint

The group gathers info & holds meetings

makes little visible progress toward the goal

16

what are the stages according to the punctuated equilibrium model?

Phase 1

Midpoint

Project deadline (phase 2)

17

what is included in the group structure?

basic structural characteristics along which groups vary are size & member diversity

group norms, roles, status, & cohesiveness

18

satisfaction is higher in bigger or smaller groups?

why?

satisfaction is higher in smaller groups

The chance to work on and develop friendships decrease as size increases

Larger groups might cause conflict and disagreement

As size increases, the time available for verbal participation by each member decreases

19

what is the midpoint transition stage in the punctuated equilibrium model?

The transition marks a change in the group’s approach

crystallizes the group’s activities for Phase 2

this is where it decides wether you mess up or nah

20

what is the project deadline phase in the punctuated equilibrium model?

decisions and approaches from the midpoint are applied

concludes with a final meeting that reveals an eruption of activity & concern for how outsiders will evaluate the project

21

what does the groups size and performance depend on?

on the task to complete

how we define good performance

22

what are the types of group tasks?

additive tasks

disjunctive tasks

conjunctive tasks

23

additive tasks

group performance is dependent on the sum of the performance of individual group members

potential performance of the group increases with group size

24

disjunctive tasks

group performance is dependent on the performance of the best group member

potential performance also increases with group size

25

conjunctive tasks

group performance is limited by the performance of the poorest group member

Both the potential and actual performance will decrease as group size increases

26

building a house is what type of task?

additive task

you need electrician, architect, construction guys, drug dealers

basically everyone

27

what are process losses?

(for conjunctive tasks)

performance difficulties that arise from the problems of motivating & coordinating larger groups

the larger the group is, marginal process loss will increase, wh

28

what is the effect of larger groups on process loss, potential productivity, and actual performance?

(for conjunctive tasks)

the larger the group is, the more marginal process loss there will be

the larger the group, the less marginal potential productivity

all in all, the larger the group, the more the overall actual performance decreases

29

what is actual performance

(for conjunctive tasks)

potential performance - process losses

30

is actual performance always gonna decrease when a group increases?

(for conjunctive tasks)

nah

it hits peak at one point

but it dips massively