chapter 7: groups and teamwork Flashcards Preview

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Flashcards in chapter 7: groups and teamwork Deck (70)
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what are groups?

two or + people interacting interdependently to achieve a common goal


why is group membership important?

it exerts influence on us

provides a context where we can exert influence on others


what are formal groups?

why are they around?

manager and employees to report to the manager

established by organizations to facilitate the achievement of organizational goals


give two common type of group works

project teams



what are informal groups

groups that e merge naturally in response to common interests

they can have a positive or negative impact on an organization


why are groups (for work) very complex?

They require a fair amount of negotiation & trial-and-error before individual members begin to function as a true group


what are the stages of group development






forming stage

Group members try to orient themselves by “testing the waters” (observing and listening)

situation is often ambiguous

members are aware of their dependency on each other


storming stage

confrontation and criticism occur

members determine wether they go along with way the group is developing


norming stage

Members resolve the issues that provoked the storming

they develop social consensus

Compromise is often necessary.

Norms are agreed on and the group becomes more cohesive.

Information and opinions flow freely


performing stage

group devotes its energies toward task accomplishment


adjourning stage

members celebrate completing the task and shiiid

I honestly don't know why this should be relevant

mostly applicable to groups that haven't met before


do all the groups go through all these stages?

nah boy


what is the punctuated equilibrium model?

describes how groups with deadlines are affected by their first meetings & crucial midpoint transitions


what is Phase 1 of the punctuated equilibrium model?

Sets agenda and tone for the phase until the midpoint

The group gathers info & holds meetings

makes little visible progress toward the goal


what are the stages according to the punctuated equilibrium model?

Phase 1


Project deadline (phase 2)


what is included in the group structure?

basic structural characteristics along which groups vary are size & member diversity

group norms, roles, status, & cohesiveness


satisfaction is higher in bigger or smaller groups?


satisfaction is higher in smaller groups

The chance to work on and develop friendships decrease as size increases

Larger groups might cause conflict and disagreement

As size increases, the time available for verbal participation by each member decreases


what is the midpoint transition stage in the punctuated equilibrium model?

The transition marks a change in the group’s approach

crystallizes the group’s activities for Phase 2

this is where it decides wether you mess up or nah


what is the project deadline phase in the punctuated equilibrium model?

decisions and approaches from the midpoint are applied

concludes with a final meeting that reveals an eruption of activity & concern for how outsiders will evaluate the project


what does the groups size and performance depend on?

on the task to complete

how we define good performance


what are the types of group tasks?

additive tasks

disjunctive tasks

conjunctive tasks


additive tasks

group performance is dependent on the sum of the performance of individual group members

potential performance of the group increases with group size


disjunctive tasks

group performance is dependent on the performance of the best group member

potential performance also increases with group size


conjunctive tasks

group performance is limited by the performance of the poorest group member

Both the potential and actual performance will decrease as group size increases


building a house is what type of task?

additive task

you need electrician, architect, construction guys, drug dealers

basically everyone


what are process losses?

(for conjunctive tasks)

performance difficulties that arise from the problems of motivating & coordinating larger groups

the larger the group is, marginal process loss will increase, wh


what is the effect of larger groups on process loss, potential productivity, and actual performance?

(for conjunctive tasks)

the larger the group is, the more marginal process loss there will be

the larger the group, the less marginal potential productivity

all in all, the larger the group, the more the overall actual performance decreases


what is actual performance

(for conjunctive tasks)

potential performance - process losses


is actual performance always gonna decrease when a group increases?

(for conjunctive tasks)


it hits peak at one point

but it dips massively