Diversity, Inclusion & Teamworking Flashcards
What are the 9 protected characteristics in the Equality Act 2010?
- Sex
- Sexual orientation
- Marriage / partnership
- Gender
- Gender reassignment
- Age
- Pregnancy/maternity
- Religion / belief
- Race
What is unconscious bias?
Beliefs that are ingrained within us, that are outside of the control of our conscious
Can be formed through experiences, education etc.
What is the memorandum of understanding?
It has been signed by RICS and other institutions
Intended to create a more diverse, equitable and inclusive sector to be more representative of society
What are the key skills for effective teamworking?
Listening
Discussing
Persuading
Respect
Helping
Sharing
Participating
Communication
Reflection
What is the Herzberg Theory?
Motivational theory - hygiene factors do not motivate people, these are minimally required.
Motivation factors are required to motivate
What is the Tuckman theory?
Focuses on how a team approaches a task;
- Forming
- Storming
- Norming
- Performing
- Adjourning
What is diversity?
Acceptance and inclusion of people of all backgrounds
What are reasonable adjustments?
Adjustments that employer’s may be expected to make the workplace more accessible for everyone. Reasonable - based on cost and practicality.
What is the difference between diversity and inclusion?
Diversity - who is in the workforce
Inclusion - How they are treated
What is a Health Adjustment passport?
Document held by those with health issues/disabilities outlining what reasonable adjustments they need at work
What is the RICS Disability Inclusion Framework?
It outlines RICS’ commitment to creating an inclusive environment including -
- Removal of barriers
- Improving understanding of disability inclusion
- Enhance recruitment of disabled persons and retention
- To become an inclusive employer
What it neurodiversity?
The differences in the way that people think, learn and behave
What is the RACI Matrix?
Clarifies the roles and responsibilities within a project;
Responsible
Accountable
Consulted
Informed
What is the Economic Dividends for gender equality?
Economic dividends to be gained from achieving gender equality and empowering women
What is strategic alliance?
Two companies working together on a shared goal, but remaining independent
What are Belbin’s team roles?
9 team roles = effective teamwork. Split into 3 groups -
- Social roles
- Thinking Roles
- Task roles
What did the Amendment to Worker Protection (amendment of Equality Act 2010) introduce?
Obligation for employers to prevent sexual harassment.
What is Maslow’s hierarchy of needs?
Theory of motivation covering 5 key needs:
- Physiological
- Esteem
- Love + belonging
- Safety
- Physiological
