FOCUSED 4 Flashcards
(127 cards)
Taylor’s Scientific Method believes workers are motivated by __
economic gains
according to Taylor’s Scientific Method, __ studies show how a job should be done to maximize productivity
time-&-motion studies
__ system gives those who are more efficient more money
piece-rate system
Weber’s Bureaucracy ensures operations are __ & __
orderly & efficient
__ includes division of __, well-defined hierarchy of __, formal rules/procedures, employment decisions based on __
Weber’s Bureaucracy; labor; authority; competence/merit
__ Decisions: repetitive, routine decision on governing procedures made by lower-level personnel (hiring, ordering, billing).
Programmed
___ Decisions are non-repetitive & complex, from upper-level employees
Nonprogrammed
__ Model decision-makers choose the optimal alternative after identifying & evaluating all possible alternatives.
Rational
Bounded Rationality Model includes ___ instead of optimizing
satisficing
___ Model states decision-making is limited by org & ind. factors (limited time, access to info, cog abilities of the decision-maker)
Bounded Rationality
___ Model states the org decisions are made by many & small incremental choices made in response to short-term conditions
Organizational Process Model
Hull’s Drive-Reduction Theories assumes
1. humans are motivated to maintain __
2. __ cause disequilibrium
3. behavior reinforced by __ will likely be repeated when the need arises
- humans are motivated to maintain homeostasis/equilibrium.
- unfulfilled innate physiological needs cause disequilibrium
- behavior that is reinforced by satisfying a need will likely be repeated when the need arises.
__ Factors (pay, benefits, working conditions) are job __ factors & fulfill __-order needs; when not met a worker is __; fulfillment of these factors __ (does/doesn’t) lead to satisfaction or motivation.
Hygiene; context; lower; doesn’t
___ Factors (responsibility, challenge, advancement) are job __ factors & fulfill __-order needs; when met a worker is satisfied & motivated; when not met there is no dissatisfaction.
Motivator; content; higher
five core job characteristics: __ variety, __ identity, task significance, __, & __
skill variety; task identity; autonomy; feedback
when a job provides skill variety, task identity, & task significance, workers see the job as __.
meaningful
when a job provides autonomy, workers feel responsible for __
outcomes
when a job provides __ workers have results of their efforts.
regular feedback
workers w/ high __ (seek to fulfill higher-order needs) are more likely to be positively affected by a job that provides the five core characteristics
growth-need strength
Goal acceptance & commitment are maximized when goals are __
specific & moderately difficult
__ (performance) identifies employee behaviors associated w/ exceptionally poor or exceptionally good performance
Critical incident
absolute rating scales: require the rater to evaluate an employee w/o considering __ performance
other employee
Multisystemic Therapy, first treatment principle of Do-Loop
find fit between specific problem & broad systemic context
NCD w. Lewy Bodies: early cog symp. are deficits in complex __, __ hallucinations, & __ functions
attention; visuospatial; executive