Grievance

Question 1

What are the levels of decision making in the grievance procedure

Answer 1

Informal-formal stage = no lower than WM ( FRS C)

Appeal stage = no lower than GM (FRS E)

“Further Appeal” = Head of Service
Head of HR to determine whether case goes to Further Appeal

Question 2

What are the stages of grievance

Answer 2

1/ Informal = discussion with Line Manager
2/ Formal Stage = must be written, within 7 days, can have a rep. Heard by Line manager unless grievance is with a higher Role then heard by equivalent role. Employee to receive decision and explanation in writing within 7 days.
3/ Appeal stage. If not happy with formal stage employee has 7 days to appeal in writing.heard by 1 role higher than earlier hearing. Must put decision and explanation in writing within 7 days
ALL the above time limits can be altered by mutual agreement

Question 3

When must grievances be raised by.

Answer 3

Must be raised within 3 months of the managerial decision that lead to the grievance.