Flashcards in Industrial/Organizational Psychology Deck (164)
What is the multiple hurdles method of employee selection?
Predictors are arranged in a specific order, and candidates must meet or exceed each hurdle successively before moving onto the next hurdle.
What 3 things contribute to employee performance?
What is the purpose of performance appraisals?
To decide salary and bonuses and to give feedback to the employee
What type of objective measures are used in performance appraisals?
What are 3 types of Comparative Subjective Ranking?
What is straight ranking?
Ranking all employees from best to worst.
What is forced distribution ranking?
Taking all employees and forcing them to fit a specific distribution (grading on a curve)
What is paired comparisons ranking?
Comparing all employees to one another in individual pairs.
Can comparative methods be used to eliminate biases in rankings?
What are 5 examples of individual subjective rating scales?
Graphic Rating Scales
BARS (Behaviorally Anchored Rating Scales)
BOS (Behavioral Observation Scales)
What is a graphic rating scale?
A scale that rates employees based on a likert scale of job dimensions.
What is BARS?
Behaviorally Anchored Rating Scale
It's based on critical incidents to measure success or lack of successful. It's time-consuming to develop and only measures hypothetical situations and not daily activities.
What is BOS?
Behavioral Observation Scales
Checking off behaviors an employee performs
What is the forced choice rating scale?
You are provided with a pair of adjectives that are similarly desirable or undesirable and you are forced to choose which best describes the employee.
What is a behavioral checklist?
You are given a list of adjectives and you choose which adjectives best describe a person.
What is Management by Objectives (MBO)?
Managers, employees, and supervisors come up with goals together, and then the employee is involved with measuring their progress towards these goals. They tend to increase motivation and productivity.
What is a rater error?
When a rater is making an error based on the task performed. This includes the strictness set, leniency set, and central tendency set.
What is the recency bias?
When we rate people over an extended period of time we are more influenced by their most recent performance than by behaviors that occurred longer ago.
What is an attribution error?
When someone you don't like performs poorly, you attribute it to an internal personal characteristic they possess, but if we like the person we tend to attribute their poor performance to situational factors.
What is Frame of Reference (FOR) training?
A strategy for reducing rater error in which raters are given clear and specific training about what constitutes a specific rating with examples.
What are some forms of training/staff development?
Non-Participative, Individual Participative, Group Participative, and Job Rotation
What are some examples of non-participative training?
Watching a video or listening to a lecture
What are some examples of individual participative training?
Programmed Instruction or Simulation/Vestibule Training
What is Programmed Instruction?
A combination of book-led and computer software training. It's a good was of training a large group of participants individually, but simultaneously.
What is simulation/vestibule training?
It simulates the job situation, but is not identical. This is often used when on-the-job training would be too hazardous.
What are some factors that may affect training?
Active vs. Passive Practice
Massed vs. Spaced Practice
Whole vs. Part Learning
Transfer of training
What tasks are overlearning most important for?
Tasks you don't do frequently or will need to be done under stress
What can improve the transfer of training?
What is John Holland's Theory of Career Development?
Personality-Jobs Fit Theory
It focuses on matching an individual's personality and individual traits with job traits