Lecture 11 Flashcards Preview

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Flashcards in Lecture 11 Deck (17):
1

concreteness accesses _______

our emotions!

2

Theory X

motivating others thru exchange, control, and constant supervision

3

Theory Y

motivating others thru identity, values, core motives, interests, and encouragement of autonomy and self-direction

Ex. MLK Jr.

4

motivating others thru identity

helping ppl internalize the desire to work rather than providing incentives (once incentives are taken away, the motivation disappears)

5

+ of motivating w/ incentives

- clear, ST rewards for specified behavior
- useful when you know exactly what you need
- extrinsic

6

- of motivating w/ incentives

- $$
- promote unethical behavior (esp if means unspecified)
- incentivize wrong behavior (Kerr)
- influence quantity > quality (Terborg and Miller)
- not long-lasting

7

+ of motivating w/ recognition

- employees want recognition

8

+ of motivating by connecting everyday work to broader purpose

job design: task ID, task significance
(Hackman and Oldham)

9

task identity

when you can see complete product or service you're contributing to

correlation w/ job satisfaction (Morgeson & Humphrey)

10

task significance

when work has beneficial impact on other ppl

Ex. donations massively incr after hearing 10 min speech from scholarship recipient ($2000 to $10,000; Grant)

11

+ of motivating by making work more relevant to individual identity

ppl who can express individual ID at work less likely to quit than if pressured to adopt organization ID (Cable)

12

+ of motivating by making work more inherently interesting

- ppl want interesting work (Wiley)
- greatest sense of personal welfare and well-being (Deci & Ryan)
- greatest intensity of effort and persistence

13

- of motivating w/ recognition

still an external motivator

14

intrinsic motivation

work that's fully integrated w/ one's curiosity and interests; engaging in work for its own sake

15

effect of extrinsic motivators on intrinsic motivation

NEGATIVE effect; Deci

16

extrinsic → intrinsic methods of motivation

1. incentives (most extrinsic)
2. recognition
3. connecting everyday work to broader purpose
4. making work more relevant to individual ID
5. making work more inherently interesting

17

key to motivating persistent effort

tapping into employee's identities