Lecture 13 Flashcards
(10 cards)
anchoring
when someone hears the numeric value we first state, they recognize they have to adjust for their own interest, but they don’t adjust suficiently
fixed pie bias
not being able to look beyond the initial picture; you can make a win-win situation and create value for everyone
Ex. Israel-Egypt negotiations
creativity and constraints
most creative people like to deal w/constraints; constraints help creativity, but type of constraint matters (Berg)
heuristic
simple, basic rules of reasoning that can lead us astray
cognitive shortcuts that are adaptable for limited information processers, but lead to predictable traps
biases in judgement
individual judgement and decision making is characterized by bounded info processing, and this leads to biases in judgment
- availability heuristic
- over-sampling positive cases
- forecasting well-being
availability heuristic
ex. more likely to die by disease or car accident?
disease = more likely
car accident = more available, captures attn
over-sampling positive cases
if 1st impression of restaurant is +, you’re going to come back
forecasting well-being
other people oftentimes are better predictions than our own imagination
paradox of choice
more choice is exhausting, leads to more anticipated regret
primal marks
primal mark = the first bit of content employees start with as they generate ideas, which anchors the trajectory of novelty and usefulness.
Familiar primal marks foster usefulness at the expense of novelty, while new primal marks foster novelty at the expense of usefulness.
Integrative primal marks that combine new and familiar content, fostering an optimal balance of novelty and usefulness