Lecture 12 Flashcards

(11 cards)

1
Q

elephant is/is not controlled by rider

A

is not - without the elephant itself being engaged, nothing will happen

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2
Q

get ppl to change by…

A

tapping into finite well of emotional resources

concreteness! see/feel/change; you have to appeal to emotion rather than reason

  • make ppl aware viscerally; power of concreteness
  • bring threat of unacceptability to life
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3
Q

knowing-doing gap

A

when you know you have to do something but lack the emotional reaction to actually do it

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4
Q

destination postcard

A

pointing to the destination - vividly describing the ultimate change that’s needed

rider needs concrete idea of destination

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5
Q

temporal construal

A

tendency to think more abstractly as one projects further out in time; we have a difficult time conceptualizing future in concrete terms

Ex. reading book now = following lines of print
reading book in 1 year = gaining knowledge
(Trope and Liberman)

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6
Q

scripting critical moves

A

outlining 2-3 key stepping stones that mark the pathway to the destination

Ex. Steve Jobs, glass screen in 6 wks

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7
Q

framing change

A

people want change, its just a matter of how it’s framed to them

frame as novel and challenging

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8
Q

shaping the path

A

make concrete changes to the environment to bring about desired change

Ex. making work more rewarding - piano stairs

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9
Q

job orientation

A

work = income to support life outside of work

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10
Q

career orientation

A

work = opportunity to advance in organizational hierarchy

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11
Q

calling orientation

A

work = meaningful and fulfilling in and of itself

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