Module 1: Intro to Cognitive Ergonomics

Question 1

what is concerned with mental processes, such as perception, memory, reasoning, and motor response, as they affect interactions among humans and other elements of a system?

Answer 1

cognitive ergonomics

Question 2

what is the scientific study and body of knowledge of human abilities, limitations, and characteristics for the appropriate design of the living and work environments?

Answer 2

ergonomics

Question 3

ergonomics is fitting the ____ to the ______

Answer 3

job, man

Question 4

ergonomics has existed as a ______ for over _______ years to help people succeed in their jobs

Answer 4

profession, 50

Question 5

what are the benefits of ergonomics as a profession?

Answer 5

1.) reducing human error in the system performance
2.) reducing hazards to individuals in the work environment
3.) improving system efficiency
4.) designing systems with a user focus
5.) improving quality of life

Question 6

what aspects does ergonomics 1 focuses on?

Answer 6

anatomy and physiology (physical ergo)

Question 7

what aspect does ergonomics 2 focuses on?

Answer 7

psychology (cognitive ergo)

Question 8

why does cognitive ergo studies cognition in work and operational settings?

Answer 8

to optimize human well-being and system performance

Question 9

what is a subset of the larger field of human factors and ergonomics?

Answer 9

cognitive ergonomics

Question 10

what is the scientific study of structure of organisms?

Answer 10

anatomy

Question 11

what is the scientific study of HOW the human body FUNCTIONS?

Answer 11

physiology

Question 12

what is the scientific study of the way the human mind WORKS?

Answer 12

psychology

Question 13

what are the relevant topics related to human-system design?

Answer 13

• mental workload
• decision making
• skilled performance
• human-computer interaction
• work stress
• training
• human reliability

Question 14

what year did the field of cognitive ergonomics emerged with the advent of the personal computers and new developments?

Answer 14

1970s

Question 15

what are the 2 fields did the cognitive ergonomics emerged from?

Answer 15

cognitive psychology and artificial intelligence

Question 16

what is the application of PSYCHOLOGY to work, to achieve optimization between people and their work?

Answer 16

cognitive ergonomics

Question 17

what is considered an applied science?

Answer 17

cognitive ergonomics

Question 18

what ergonomics had rapidly developed over the last 27 years?

Answer 18

cognitive ergonomics

Question 19

according to van der Veer, who was one of the pioneers of interactive systems engineering and the person who advocated the notion of “user-centered designs”?

Answer 19

Enid Mumford

Question 20

what are the 2 criteria for developing a user-centered design?

Answer 20

task analysis and analyzing motor control cognition during visual tasks

Question 21

what is a division of ergonomics (human factors), a discipline and practice that aims to ensure appropriate interaction between work, product and environment, and human needs, capabilities, and limitations

Answer 21

cognitive ergonomics

Question 22

cognitive ergonomics is _____?

Answer 22

mental processes

Question 23

what is a cognitive approach that is often equated with contemporary cognitive psychology?

Answer 23

human information processing model

Question 24

Information-processing models for particular tasks
describe the______ and predict response times, error rates, error types, and other aspects of human performance

Answer 24

flow of information through the various
stages

Question 25

who founded the theory of bounded rationality?

Answer 25

simon, 1957

Question 26

this refers to the cognitive limitations of consumers

Answer 26

bounded rationality

Question 27

what are the 3 factors that influences suboptimal decisions that people make according to bounded rationality?

Answer 27

cognitive limitations imperfect information time constraints

Question 28

in this theory, what do consumers opt to when faced with complex choices?

Answer 28

satisfice

Question 29

what refers to our inability as humans to process information in an optimal manner or we are unable to consider all available factors in our decision making?

Answer 29

cognitive limitations

Question 30

what refers to the lack of information a consumer has

Answer 30

information imperfection

Question 31

what constrict our ability to process and analyze a situation and come to an optimal decision?

Answer 31

time constraint

Question 32

the theory of bounded rationality by Simon, 1957 states that:

Answer 32

1. we are not optimal decision makers 2. we tend to relative satisfaction 3. we have never completed information availability 4. we are finite memory storage 5. we cannot foresee all the possible effects of options 6. we follow heuristics rather than algorithms

Question 33

what theory did Reason last 1990 suggests?

Answer 33

theory of human error

Question 34

this is an (in) action that was not intended, not desired by a set of rules or an external observer, and an action that led the task or system outside its acceptable limits

Answer 34

theory of human error (reason, 1990)

Question 35

what is a subfield of cognitive ergonomics that aims to enhance human-computer interaction by using neural correlates to better understand situational task demands?

Answer 35

neuroergonomics

Question 36

what field investigates the human brain in relation to behavioral performance?

Answer 36

neuroergonomics