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CompTia A+ Software Part 2 > System Errors > Flashcards

Flashcards in System Errors Deck (20):
1

A user in the research department, reports that he is getting STOP error on his window system during startup. You ask him if anything has changed recently on the computer. He explains that he ran the installation program for his PDA just before receiving the stop error. He immediately rebooted and has not been able to use Windows 7 since then due to stop errors during the boot process. You need to fix his computer. What should you do?

– Reboot the system and select the enable boot logging option to determine which driver is loading just before the stop error occurs
– Boot the system using a Windows 7 installation DVDs and select the startup repair option
– Reboot the system. Select last known good configuration from the advanced options
– Perform a parallel installation of Windows 7
– Reinstall Windows 7 from the installation DVDs

Reboot the system. Select last known good configuration from the advanced options

2

You have booted your Windows 7 workstation into safe mode and enabled boot blogging. To which log file is the boot logging information now being written?

– Myboot.txt
–Boot.log
–Ntbtlog.txt
–Bootlog.txt

Ntbtlog.txt

3

Your troubleshooting a computer running Windows 7. The operating system has halted and a blue screen has been displayed on the monitor with your message. What is the first step you should take in troubleshooting the issue?

– Search for the error in Microsoft knowledge base or any search engine on the Internet
– Update the bios
– Remove all memory modules and replace them one at a time until the error reappears
– Uninstall the last application or system update that was installed
– Check the voltage levels on the DC side of the power supply

Search for the error in Microsoft knowledge base or any search engine on the Internet

4

Rodney, a user and the research department, reports that he is getting stop errors while using his windows XP computer. You ask Rodney if anything has changed recently on the computer. Rodney explains that he ran the installation program for his PDA and everything worked fine until he tried to hot sync. Now anytime he hot six, he has to reboot the computer. You need to fix Ronnie's computer and prevent Rodney from using the PDA until you can install an update driver. Watching you do?

– Reboot the system and select safe mode. Disable the PDAs driver in device manager
– Reboot the system and select the last known good configuration from the advanced startup options
– Boot the system using a windows XP professional cd ROM, select the recovery council option, and then use the Fixboot and Fixmbr utilities.
–Reinstall windows XP professional from the CD-ROM
– Reboot the system and select safe mode. At the properties of the PDAs driver in device manager and select roll back driver

Reboot the system and select safe mode. Disable the PDAs driver in device manager

5

Under which circumstances would using the last known good option be most likely to correct the problem?

– If you made a system change in the system continually crashed immediately after login.
– If you had random lockups that happened when running specific applications
– If you made a system change and then the start up fails before the login screen
– If you need a system change and rebooted successfully wants, but have not been able to reboot sense

f you made a system change and then the start up fails before the login screen

6

You have a Windows 7 system with two SATA hard drives, one use for the operating system and the other use for data. You have traced recent problems to a fault in the system motherboard. Your place the motherboard and reconnect all hardware. When you start the computer, the system shows the bios information screen, but then returns an error that the operating system could not be found. What should you do?

– Change the boot order in the BIOS
– Boot into safe mode and import the disks in Disk management
–Press F6 during start up and load the SATA drivers
– Boom in the recovery consul and run the fixmbr command


Change the boot order in the BIOS

7

The video driver on your Windows 7 computer is preventing the system from starting up successfully. You have already downloaded an updated driver and copied it to the computer's hard drive. Which mode should you select from the windows advanced boot options menu that would most likely allow you to start the computer to continue fixing the problem?

– Enable boot logging
– Safemode
– Safe mode with networking
– Enable VGA mode

– Enable VGA mode

8

You need to brew a Windows 7 system into safe mode. Which case you should you press during the system boot to access the Advanced Boot Options menu?

– F8
– ALT
– F5
– F9

– F8

9

How can you keep a Windows 7 system from restarting after a critical system error occurs?

– Use the safe mode with command prompt option on the advanced boot menu
– Use the disable automatic restart on system failure option on the advanced boot menu
– Use the safe mode with networking option on the advanced menu
– Use the last known good configuration option on the advanced menu

Use the disable automatic restart on system failure option on the advanced boot menu

10

The video driver on your Windows 7 computer is preventing the system from starting up successfully. You have already downloaded an updated driver and copied it to the computer's hard drive. Which mode should you select from the Windows Advanced Boot Options menu that the system can complete the boot process?

-Directory Services Restore mode
-Enable Boot Loging
-Safe Mode with networking
-Safe Mode

-Safe Mode

11

Marcus was attempting to tweak his workstation operating system when he inadvertently corrupted his system boot files. It will no longer boot to a login prompt. After pressing F8, which option should he choose?

– Safe mode with command prompt
– Repair your computer
– Debugging mode
– Last known good configuration
– Boot normally

Repair your computer

12

Your turn on your desktop computer. You can hear the fan start up, but the monitor remains blank. You wait a while, but it doesn't appear that anything else is happening. The hard drive activity light doesn't show activity, and you never hear the sound that plays when Windows loads. Which of the following are most likely cause of the problem? (Select three)

– Hard disc
– Keyboard
– Network card
– Processor
– Video card
– Memory
– Mouse

– Processor
– Video card
– Memory

13

You have a windows XP professional workstation that does not currently have the recovery console install. Which command should you used to install the recovery consul?

WINNT32 /CMDCONS
WINNT32 CONSOLE
SETUP /CONSOLE
SETUP CONSOLE

WINNT32 /CMDCONS

14

One day will trying to start your windows XP computer, the system displays the following error:

Windows could not start because the following file is missing or corrupt: Windows\system32\ntoskrnl.exe. Please re-install a copy of the above file

The problem occurs immediately after's the operating system loading message. You are unable to boot into safe mode. Which of the following most likely fix the problem? (Select two)

– Boot into the recovery consul and run the fixmbr command on the boot volume
– Boot using the last known good configuration
– Boot into the recovery console and run boot cfg /rebuild
– Go into the recovery console and preform automatic operating system scan and repair
– Boot into the recovery console and run the fix boot command on the volume

– Boot into the recovery console and run boot cfg /rebuild
– Boot into the recovery console and preform automatic operating system scan and repair

15

One day while trying to start your windows XP computer, the system displays the following error:

Invalid partition table

Which of the following will most likely fix the problem?

– Boot in the recovery console and run the boot cfg /rebuild command
– Boot in the recovery consul and copy the NTLDR file to the boot volume
– Boot into the recovery console and run the fixmbr command on the boot volume
– Boot into safe mode and restore to restore point

Boot into the recovery console and run the fixmbr command on the boot volume

16

You have a Windows 7 computer that was recently upgraded from a windows XP. An install application worked fine in Windows XP, but now does not run Windows 7. Your check the application vendors website but there is no update available. What should you try to run the application? (select two)

– Run the application in its own memory space
– Run the application compatibility mode
– Make all users who need to run the application members of the local administrators group
– Run the application in XP mode

– Run the application compatibility mode
– Run the application in XP mode

17

A malfunctioning video driver is preventing your Windows system from starting successfully. Which start up option should you choose so you can copy an updated driver from the help desk support server?

– Safemode
– Directory services restore mode
– Safe mode with networking
– Enable boot logging

– Safe mode with networking

18

Christian has booted his Windows 7 workstation in safe mode and enabled the lobby. Which file when he examined to see a list of drivers loading during the startup process?

-Boot.ini
-Bootlog.txt
-Ntbtlog.txt
-Boot.log

-Ntbtlog.txt

19

One day while trying to start your Windows 7 computer, the system displays the following error:

Windows could not start because of a computer disk hardware configuration problem. Could not read from the selected boot disk. Check boat path and disk hardware.

Which of the following will most likely fix the problem?

– Boot into safe mode and restore to restore point
– Boot into the recovery console and run the boot cfg /rebuild command
– Boot in the recovery console and run the fixmbr command on the boot volume
– Boot into the recovery consul and copy the NTLDR file to the boot volume
– Boot into the recovery environment and run the bootrec /rebuildbcd command

Boot into the recovery environment and run the bootrec /rebuildbcd command

20

You want to scan your system for change system files and automatically revert to previous versions for any file that has been altered. You want to scan to run once the next time the system boots. Which command should you use

- sfc /scanboot
- sfc /scannow
-sfc /revert
-sfc /scanonce

-sfc /scanonce