Chapter 1: Introduction to the Fire Officer - Fire Officer NFPA 1021 - Jones & Bartlett (Third Edition), CHAPTER 02 - Preparing for Promotion, Fire Officer NFPA 1021 - Jones & Bartlett (Third Edition), CHAPTER 03 - Fire Fighters and the Fire Officer, Fire Officer NFPA 1021 - Jones & Bartlett (Third Edition)...
Ch 1 - Creating Customer Relationships and Value through Marketing, Ch 2 - Developing Successful Marketing and Organizational Strategies, Ch 3 - Understanding the Marketing Environment, Ethical Behavior, and Social Responsibility...