Amazon Lex | Support and Billing

Question 1

Which enterprise connectors are supported on Amazon Lex?

Support and Billing

Amazon Lex | Machine Learning

Answer 1

Amazon Lex integrates with enterprise connectors via AWS Lambda. The following enterprise connectors can be provisioned via AWS Mobile Hub: Salesforce, Microsoft Dynamics, Marketo, Zendesk, Quickbooks, and HubSpot.

Question 2

What support is provided for Amazon Lex?

Support and Billing

Amazon Lex | Machine Learning

Answer 2

Depending on your AWS support contract, Amazon Lex is supported under Developer Support, Business Support and Enterprise Support plans. You can also post your queries on the Amazon Lex forums.

Question 3

How does Amazon Lex count the number of requests?

Support and Billing

Amazon Lex | Machine Learning

Answer 3

Every input to an Amazon Lex bot is counted as a request. For example, if an end user provides 5 inputs to the bot as part of conversation, these are billed as 5 requests. Usage is metered and billed per request.

Question 4

How much does Amazon Lex cost?

Support and Billing

Amazon Lex | Machine Learning

Answer 4

It is free to get started. Please see Amazon Lex Pricing Page for current pricing information.

Question 5

Does Amazon Lex participate in the AWS Free Tier?

Support and Billing

Amazon Lex | Machine Learning

Answer 5

Yes. You can try Amazon Lex for free. From the date you get started with Amazon Lex, you can process up to 10,000 text requests and 5,000 speech requests per month for free during the first year.