Amazon WorkMail | Setup and Maintenance Flashcards
What email client applications can I use to send email using the Amazon WorkMail SMTP gateway?
Setup and Maintenance
Amazon WorkMail | Business Productivity
You can use the Amazon WorkMail SMTP gateway to send email using any email client that supports the SMTP protocol. This includes popular email clients like Microsoft Outlook, Apple Mail or Mozilla Thunderbird.
Do I need to set up a directory to use Amazon WorkMail?
Setup and Maintenance
Amazon WorkMail | Business Productivity
Each user you add to your Amazon WorkMail organization needs to exist in a directory, but you do not have to provision a directory yourself. You can integrate your existing Microsoft Active Directory with Amazon WorkMail using AWS Directory Service AD Connector or run AWS Directory Service for Microsoft Active Directory Enterprise Edition (“Microsoft AD”) so you don’t have to manage users in two places and users can continue to use their existing Microsoft Active Directory credentials. Alternatively, you can have Amazon WorkMail create and manage a Simple AD directory for you and have users in that directory created when you add them to your Amazon WorkMail organization.
How can I integrate with an existing Microsoft Active Directory?
Setup and Maintenance
Amazon WorkMail | Business Productivity
You can integrate with an existing Microsoft Active Directory by setting up an AWS Directory Service AD Connector or Microsoft AD and enabling Amazon WorkMail for this directory. After you’ve configured this integration, you can choose which users you would like to enable for Amazon WorkMail from a list of users in your existing directory, and users can log in to Amazon WorkMail using their existing Active Directory credentials.
Can I use my existing domain name with Amazon WorkMail?
Setup and Maintenance
Amazon WorkMail | Business Productivity
Yes. You can add your existing domain name to Amazon WorkMail using the AWS Management Console. Before the domain name can be used, you must verify the ownership of the domain name. You can verify the ownership by adding a DNS record to your DNS server.
Can I assign multiple email addresses to a user account?
Setup and Maintenance
Amazon WorkMail | Business Productivity
Yes. You can assign multiple email addresses to a user account using the AWS Management Console.
Can I create distribution groups to deliver email to multiple users?
Setup and Maintenance
Amazon WorkMail | Business Productivity
Yes. You can create new distribution group or enable an existing group from your Microsoft Active Directory using the AWS Management Console. These distribution groups are available in the Global Address Book. Users can also create personal distribution groups using Microsoft Outlook or the Amazon WorkMail web application.
What happens if a user forgets their password to access Amazon WorkMail?
Setup and Maintenance
Amazon WorkMail | Business Productivity
If Amazon WorkMail is integrated with an existing Active Directory domain, then the user would follow the existing lost password process for your existing domain, such as contacting an internal helpdesk. If the account is integrated with a Simple AD directory and a user forgets their password, then the account’s IT administrator can reset the password from the AWS Management Console.
How does an IT administrator remove a user’s access to Amazon WorkMail?
Setup and Maintenance
Amazon WorkMail | Business Productivity
The account’s IT administrator can remove a user’s access to Amazon WorkMail using the AWS Management Console.
