Amazon WorkMail | Migration & Interoperability with Microsoft Exchange Server Flashcards
Do journaling messages count against the sending limits?
Migration & Interoperability with Microsoft Exchange Server
Amazon WorkMail | Business Productivity
No, journaling messages are always sent as long as the user is allowed to send a message. They are not counted against that user’s sending limit. On receiving a message, the journaling message is always sent as long as it can be delivered to a user.
How can I migrate mailboxes from my existing email solution to Amazon WorkMail?
Migration & Interoperability with Microsoft Exchange Server
Amazon WorkMail | Business Productivity
You can migrate your existing mailboxes to Amazon WorkMail using solutions from a preferred Amazon WorkMail migration provider. To see a list of providers, please visit this webpage. If you’re migrating from Microsoft Exchange Server 2013 or 2010, you can set up interoperability to minimize disruption for your end users.
Does Amazon WorkMail support interoperability with Microsoft Exchange Server?
Migration & Interoperability with Microsoft Exchange Server
Amazon WorkMail | Business Productivity
Yes, Amazon WorkMail supports interoperability with Microsoft Exchange Server 2013 and 2010. You can learn about how to set up interoperability here.
What interoperability capabilities does Amazon WorkMail support?
Migration & Interoperability with Microsoft Exchange Server
Amazon WorkMail | Business Productivity
Interoperability allows you to use the same corporate domain for all mailboxes on both Microsoft Exchange and Amazon WorkMail. Your users can seamlessly schedule meetings with bi-directional sharing of calendar free-busy information between the two environments, and access user and resource information through a unified global address book.
Which versions of Microsoft Exchange Server are supported with Amazon WorkMail interoperability?
Migration & Interoperability with Microsoft Exchange Server
Amazon WorkMail | Business Productivity
Amazon WorkMail offers interoperability support with Microsoft Exchange Server 2013 and 2010.
Are there additional charges to use interoperability features?
Migration & Interoperability with Microsoft Exchange Server
Amazon WorkMail | Business Productivity
No. Interoperability features are included in Amazon WorkMail per mailbox pricing.
Can users access Amazon WorkMail using their existing Microsoft Active Directory credentials?
Migration & Interoperability with Microsoft Exchange Server
Amazon WorkMail | Business Productivity
Yes, users can connect to Amazon WorkMail using their existing Microsoft Active Directory credentials.
Will mailboxes on Amazon WorkMail use the same domain as mailboxes on my Microsoft Exchange server?
Migration & Interoperability with Microsoft Exchange Server
Amazon WorkMail | Business Productivity
Yes. To make this possible, you need to enable email routing between Microsoft Exchange and Amazon WorkMail so that mailboxes on both environments use the same corporate domain. To set up email routing, you can follow the steps outlined here.
Which email platform handles incoming email traffic when interoperability is established?
Migration & Interoperability with Microsoft Exchange Server
Amazon WorkMail | Business Productivity
Your on-premises Microsoft Exchange Server handles and processes all incoming email. If you’re using interoperability for migration, you can switch your MX record to point to Amazon WorkMail when your migration is complete.
Can I restrict access to my Microsoft Exchange Server to just my VPC?
Migration & Interoperability with Microsoft Exchange Server
Amazon WorkMail | Business Productivity
No, you can’t restrict access to the Exchange Server to your VPC. As of now, the EWS endpoint of your on-premises Microsoft Exchange environment needs to be publicly available.
Does Amazon WorkMail support bi-directional sharing of calendar free-busy information with Microsoft Exchange?
Migration & Interoperability with Microsoft Exchange Server
Amazon WorkMail | Business Productivity
Yes, interoperability provides you bi-directional sharing of calendar free-busy information between your Amazon WorkMail and Microsoft Exchange environments. Please follow the steps here.
How does Amazon WorkMail interact with my on-premises Microsoft Exchange Server to perform bi-directional calendar free-busy lookups?
Migration & Interoperability with Microsoft Exchange Server
Amazon WorkMail | Business Productivity
You will need to configure availability settings on Amazon WorkMail and Microsoft Exchange to share calendar free-busy information. Amazon WorkMail uses the EWS URL for your Microsoft Exchange server to perform free-busy lookups. Amazon WorkMail uses an Exchange service account to login to Exchange and read free-busy data of the users in the Microsoft Exchange organization.
For free-busy lookups of Amazon WorkMail users from your Microsoft Exchange Server, Exchange performs an Autodiscover request and connects to the Amazon WorkMail EWS endpoint using an Amazon WorkMail service account.
You can find more information on this here.
Do I need to set up federation on my on-premises Microsoft Exchange server?
Migration & Interoperability with Microsoft Exchange Server
Amazon WorkMail | Business Productivity
No, for interoperability support with Amazon WorkMail, you don’t need to set up federation on your Microsoft Exchange server.
Can I also view subject and location in the free-busy details when interoperability is enabled?
Migration & Interoperability with Microsoft Exchange Server
Amazon WorkMail | Business Productivity
Yes, to view subject and location information, the service account user needs to have access to this information.
Can an Amazon WorkMail user manage the shared calendar or shared folder of a user on Microsoft Exchange (and vice versa).
Migration & Interoperability with Microsoft Exchange Server
Amazon WorkMail | Business Productivity
No, for calendar delegation or accessing shared folders, both users need to be on the same email platform. We recommend migrating users who use calendar and mailbox delegation in the same batch.
