Final- Session 11 Flashcards Preview

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Flashcards in Final- Session 11 Deck (6)
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1

Organizational Culture

A system of shared meaning held by members that distinguishes the organization from other organizations

2

Three Elements of Organizational Culture

1. Artifacts
2. Shared Values
3. Underlying Assumptions

3

Artifacts

Visible products of the organization (physical
structures, symbols, language, etc.)
•Visible behavior, processes of organization
• Easy to observe; difficult to decipher

4

Values

Sense of what ought to be, rather than what is
• Espoused values (for others to believe)
• Enacted values (actually guide decisions and
behaviors)

5

Underlying Assumptions

Unconscious, taken-for-granted beliefs,
perceptions, thoughts, and feelings
• Little variation observed in group
•Actually guides behavior
•Very difficult to change

6

Formation & Perpetuation of Organizational Culture

1. Actions of founders and leaders
- The founder’s personality
- Transformational leadership
2. Attracting, selecting, and socializing employees
- Attraction-Selection-Attrition theory
- Socialization: learning and adjustment
3. Introducing culturally-consistent rewards
- Reinforce behaviors that are consistent with
cultural values
4. Aligning other artifacts:
- Stories and Legends
- Rituals and Ceremonies
- Organizational language
- Physical structures/Symbols