Final- Session 11 Flashcards

(6 cards)

1
Q

Organizational Culture

A

A system of shared meaning held by members that distinguishes the organization from other organizations

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2
Q

Three Elements of Organizational Culture

A
  1. Artifacts
  2. Shared Values
  3. Underlying Assumptions
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3
Q

Artifacts

A

Visible products of the organization (physical
structures, symbols, language, etc.)
•Visible behavior, processes of organization
• Easy to observe; difficult to decipher

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4
Q

Values

A

Sense of what ought to be, rather than what is
• Espoused values (for others to believe)
• Enacted values (actually guide decisions and
behaviors)

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5
Q

Underlying Assumptions

A
Unconscious, taken-for-granted beliefs,
perceptions, thoughts, and feelings
   • Little variation observed in group
   •Actually guides behavior
   •Very difficult to change
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6
Q

Formation & Perpetuation of Organizational Culture

A
  1. Actions of founders and leaders
    • The founder’s personality
    • Transformational leadership
  2. Attracting, selecting, and socializing employees
    • Attraction-Selection-Attrition theory
    • Socialization: learning and adjustment
  3. Introducing culturally-consistent rewards
    • Reinforce behaviors that are consistent with
      cultural values
  4. Aligning other artifacts:
    • Stories and Legends
    • Rituals and Ceremonies
    • Organizational language
    • Physical structures/Symbols
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