Final- Session 11 Flashcards
(6 cards)
1
Q
Organizational Culture
A
A system of shared meaning held by members that distinguishes the organization from other organizations
2
Q
Three Elements of Organizational Culture
A
- Artifacts
- Shared Values
- Underlying Assumptions
3
Q
Artifacts
A
Visible products of the organization (physical
structures, symbols, language, etc.)
•Visible behavior, processes of organization
• Easy to observe; difficult to decipher
4
Q
Values
A
Sense of what ought to be, rather than what is
• Espoused values (for others to believe)
• Enacted values (actually guide decisions and
behaviors)
5
Q
Underlying Assumptions
A
Unconscious, taken-for-granted beliefs, perceptions, thoughts, and feelings • Little variation observed in group •Actually guides behavior •Very difficult to change
6
Q
Formation & Perpetuation of Organizational Culture
A
- Actions of founders and leaders
- The founder’s personality
- Transformational leadership
- Attracting, selecting, and socializing employees
- Attraction-Selection-Attrition theory
- Socialization: learning and adjustment
- Introducing culturally-consistent rewards
- Reinforce behaviors that are consistent with
cultural values
- Reinforce behaviors that are consistent with
- Aligning other artifacts:
- Stories and Legends
- Rituals and Ceremonies
- Organizational language
- Physical structures/Symbols