QUALITY CONTROL AND QUALITY ASSURANCE Flashcards

1
Q

what are the main goal of quality control

A

to detect analytic errors
to prevent reporting of inaccurate test results

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2
Q

Important component in the operation of the clinical laboratory

A

quality control

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3
Q

our reporting of results are provided in quantitative set up which means it’s not reactive or non reactive nor positive or negative but rather a NUMERIC data

true or false

A

true

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4
Q

part of the overall goal of quality assurance

A

quality control

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5
Q

the parameters of quality control in every series of measurements

A

accuracy and precision

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6
Q

It is a system of ensuring ACCURACY and PRECISION in the
laboratory by including quality control reagents in every series
of measurements.

A

quality control

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7
Q

the procedure and the times of processing quality control in a day should be included on a book or a reference material called

A

sop or standards operating procedure

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8
Q

a sample we used for quality control is called

A

qc material or quality control material

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9
Q

a quality control material or qc materials must always resemble the ___

A

patient sample or serum

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10
Q

It is one component of the quality assurance system and is part
of the performance monitoring that occurs after a test has been
established.

A

quality control

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11
Q

SLDC means

A

Software Development Life Cycle

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12
Q

____ is a set of activities
for ensuring quality in
the processes by which
products are developed.

A

QA

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13
Q

__is a set of activities
for
ensuring quality in
PRODUCTS.

The activities
focus on identifying defects
in
the ACTUAL PRODUCTS
PRODUCED.

A

QC

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14
Q

_ is to used follows
process & avoiding bugs

A

QA

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15
Q

__ is used
to
follow
product
testing for
quality
avoiding bugs.

A

Quality Control

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16
Q

QA is Separate
Process

true or false

A

true

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17
Q

Quality Control is not part of
SDLC or QA

true or false

A

false

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18
Q

QA or QC

it will give confidence to you as yo know completely the process

A

QA

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19
Q

QA or QC

____ gives
expected results

A

Quality Control

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20
Q

QA or QC

it prevents defect rather than correcting it

A

QA

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21
Q

parameters of quality control

A

sensitivity
specificity
accuracy
precision or reproducibility
practicability
reliability
diagnostic sensitivity
diagnostic specificity

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22
Q

a parameter of quality control that is the ability of an analytical method to MEASURE the SMALLEST CONCENTRATION of the analyte of interest

A

sensitivity

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23
Q

It is the ability of an analytical method to measure ONLY the
analyte of interest

A

specificity

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24
Q

It is the nearness or closeness of the assayed value to the true
or target value.

A

accuracy

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25
Q

an accuracy value given by the manufacturer

A

assayed value

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26
Q

accuracy can be estimated by 3 types of studies, what are those?

A

recovery study
interference study
sample comparison study

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27
Q

a study used to estimate accuracy in which it determines how much of the analyte can be identified in the sample

A

recovery study

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28
Q

a study used to estimate accuracy in which it determines if a specific compounds affect the laboratory tests like hemolysis, turbidity, ad icteric

A

interference study

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29
Q

a study used to estimate accuracy in which it is used to assess presence of error (inaccuracy) i actual patient sample

A

sample comparison study

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30
Q

a hemolyzed sample can result to a falsely (increase, decrease) result of a potassium

A

increase

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31
Q

It is the ability of an analytical method to give repeated results
on the same sample that agree with one another.

A

precision or reproducibility

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32
Q

Closeness of analyte result to each other

A

precision or reproducibility

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33
Q

what type of error can affect precision?

A

random error

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33
Q

It is the degree by which a method is easily repeated.

A

Practicability

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34
Q

It is the ability of an analytical method to maintain accuracy and
precision over an extended period of time during which
equipment, reagents and personnel may change.

A

reliability

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34
Q

It indicates the ability of the test to generate more true
positive results and few false-negative.

A

diagnostic sensitivity

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35
Q

diagnostic sensitivity is a Screening tests that require ___ so that no case is missed.

A

high sensitivity

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35
Q

It is the ability of the analytical method to detect the proportion
of individuals WITH the disease

A

diagnostic sensitivity

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35
Q

what type of error can affect accuracy?

A

systematic error

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35
Q

formula of sensitivity

A

true positive divided by the sum of the quantity of true positive plus false negative

multiply them all to 100

[true positive/ (true positive + false negative) ] x 100

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36
Q

It is the ability of the analytical method to detect the proportion
of individuals WITHOUT the disease.

A

diagnostic specificity

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37
Q

It reflects the ability of the method to detect true-negatives and false-positive

A

diagnostic specificity

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38
Q

a Confirmatory tests that require high specificity to be certain of the
diagnosis.

A

Diagnostic Specificity

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39
Q

Chance of an individual having a given disease or
condition if the test is abnormal

A

Positive predictive value (PPV)

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40
Q

Chance an individual does not have a given disease
or condition if the test is within the reference interval.

A

Negative predictive value (NPV)

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41
Q

It involves the analyses of control samples together with the
patient specimens.

A

Intralab Quality Control (Internal QC)

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42
Q

It detects changes in performance between the present
operation and the “stable” operation

A

Intralab Quality Control (Internal QC)

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43
Q

It is important for the daily monitoring of accuracy and precision
of analytical methods.

A

Intralab Quality Control (Internal QC)

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44
Q

It detects both random and systematic errors in a daily basis.

A

Intralab Quality Control (Internal QC)

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45
Q

It allows identification of analytic errors within a one-week
cycle.

A

Intralab Quality Control (Internal QC)

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46
Q

important for the daily monitoring of accuraty and precision.

A

Intralab Quality Control (Internal QC)

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47
Q

It involves proficiency testing programs that periodically provide
samples of unknown

A

Interlab Quality Control (External QC)

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48
Q

Concentrations to participating clinical laboratories.

A

Interlab Quality Control (External QC)

49
Q

It is important in maintaining long-term accuracy of the
analytical methods.

A

Interlab Quality Control (External QC)

50
Q

It is also used to determine state-of-the-art interlaboratory
performance.

A

Interlab Quality Control (External QC)

51
Q

From reference laboratory or provided by the reference laboratory

A

Interlab Quality Control (External QC)

52
Q

NEQAS - example of refernce lab

transcribe pls

A

National external quality assessment
schemes

53
Q

what is the reference lab of cchm/biochem

A

lung center of the philippines

54
Q

what is the reference lab of microbiology

A

research institute for tropical medicine

55
Q

what is the reference lab of infectious diseases

A

san lazaro hospital

56
Q

what is the reference lab of drug testing

A

east avenue medical center

57
Q

A series of unknown samples are sent to the laboratory from
the reference laboratory or authorized program provider.

A

Conduct of the External QC Testing

58
Q

Unknown samples must be tested by the laboratorians who
regularly perform analysis of patient

A

Conduct of the External QC Testing

59
Q

Specimens using the same reagents and equipment for actual
patient specimens, and the results are submitted to the
program provider, preferably as soon as every analysis is done.

A

Conduct of the External QC Testing

60
Q

to interpret the results of the proficiency testing

In external QC, difference of greater than ___ in the results
indicates that a laboratory is not in agreement with the rest of
the laboratories included in the program.

A

2SD

61
Q

If in case a clinical laboratory failed to identify or resolve an
error or discrepancy in the test process, the facility is at risk of
continuous operation and may be recommended for closure.

true or false

A

true

62
Q

to interpret the proficiency testing, we used ____

among all the hospitals in the vicinity that use the same equipment, techniques, reagent and reagents must be able to reach the standard value

A

peer mean

63
Q

Name of the program for the proficiency testing

A

NEQAS - National external quality assessment scheme

64
Q

The ultimate goal of ___ is to ensure our
clinicians that patient results are accurate.

A

proficiency testing

65
Q

___ allows each laboratory to compare and
evaluate test results or outcomes with those laboratories that
use the same methods (reagents and equipment).

A

Proficiency testing

66
Q

Data obtained from the proficiency testing can be used to
___, and also serve as
___ when investigating analytic error

A

continuously improve test performance; troubleshooting guide

67
Q

3 Objectives of Quality Control

A
  1. To check the stability of the machine.
  2. To check the quality of reagents.
  3. To check technical (operator) errors
68
Q

The accuracy of any assay depends on the ___,
how they are originally constituted and how they remain STABLE OVER TIME

A

control solutions

69
Q

what are the 2 levels of control in cc

A

normal and abnormal

70
Q

for immunoassay, what are the 3 controls used?

A

normal
high
low

71
Q

To establish statistical quality control on a new instrument or
on new lot numbers of control materials, the different levels of
control material must be analyzed for how many days?

A

20 DAYS

72
Q

For highly précised assays (with CV less than 1%) such as
BLOOD GASES, analysis for ____DAYS is adequate.

A

5 days

73
Q

an example of substance we need to analyzed for 5 days

A

blood gases (PO, O2, pH, pCO2)

74
Q

what is the standard limits of control

A

no greater than 2SD

75
Q

Characteristics of an Ideal QC Material

A
  1. Resembles human sample.
  2. Inexpensive and stable for long periods.
  3. No communicable diseases.
  4. No matrix effects/known matrix effects.
  5. With known analyte concentrations (assayed control).
  6. Convenient packaging for easy dispensing and storage.
76
Q

general characteristics of QC

A

commercially prepared
assayed (data are given by the manufacturer)
liquid form
lyophilized (powdered form)

77
Q

powdered form, perform reconstitution by simple
addition of distilled water

A

Lyophilized

78
Q

The test method must be compared always with a method of
acceptable accuracy such as ___

A

Reference method

79
Q

Reference method is also known as

A

Gold standard

80
Q

what is the glucose reference method

A

hexokinase method

81
Q

transcribe CLIA

A

Clinical Laboratory Improvement Amendments (CLIA)

82
Q

It is recommended by Westgard et al and Clinical Laboratory
Improvement Amendments (CLIA) that ___ samples be
run by each method in duplicate on the same day over ___, ideally within ___hours, to determine its accuracy and
precision.

A

40 to 100; 8 to
20 days; 4

83
Q

according to westgard and clia, if only 40 samples will be measured, daily analysis of in duplicate of 2-5 specimens should be followed for how many days?

A

at least 8 days

84
Q

Are errors encountered in the collection, preparation and
measurement of samples, including transcription and
releasing of laboratory results.

A

variations

85
Q

what are the types of errors

A

random error
systematic error
clerical error
allowable error
pre-analytical error
analytical error
post-analytical error

86
Q

a type of error wherein it is present in all measurements; it is due to chance.

A

random error

87
Q

It is a type of error which varies from sample to sample

A

random error

88
Q

It is the basis for varying differences between repeated
measurements - VARIATIONS IN TECHNIQUE.

A

RANDOM ERROR

89
Q

It is due to instrument, operator and environmental conditions
(variations in techniques) such as pipetting error, mislabeling
of samples, temperature fluctuation, and improper mixing of
sample and reagent.

A

RANDOM ERROR

90
Q

an error affectingprecision

A

random error

91
Q

It is an error that influences observations consistently in one
direction (constant difference).

A

Systematic Error

92
Q

It is detected as either positive or negative bias - often related
to calibration problems, deterioration of reagents and control
materials, improperly made standard solutions, contaminated
solutions, unstable and inadequate reagent blanks, leaky ion
selective electrode (ISE), failing instrumentation and poorly
written procedures.

A

systematic error

93
Q

It is a measure of the agreement between the measured
quantity and the true value.

A

systematic error

94
Q

an error affecting accuracy

A

systematic error

95
Q

what are the 2 types of systematic error

A

constant and proportional/slope/percent error

96
Q

a type of systematic error that refers to a difference between the target value and the
assayed value.

A

Constant Error

97
Q

a type of systematic error that is independent of sample concentration.

A

constant error

98
Q

a type of systematic error that exists when there is a continual difference between the
comparative method and the test method regardless of the
concentration

A

constant error

99
Q

a type of systematic error that results in greater deviation from the target value due to higher
sample concentration.

A

Proportional / Slope/ Percent Error

100
Q

It exists when the difference between the test method and the
comparative method values is proportional to the analyte
concentration

A

Proportional / Slope/ Percent Error

101
Q

It is the highest frequency of clerical errors occurs with the use
of handwritten labels and request forms

A

clerical error

102
Q

Manmade error

A

clerical error

103
Q

___% of errors are non-laboratory personnel

A

29%

104
Q

Indicators of analytic performance:

A

internal QC,
proficiency testing,
accreditation (DOH),
quality assurance monitoring
laboratory utilization

105
Q

To study imprecision or random error, how many control
solutions are run twice a day in a 10- to 20-day period

A

2 control solutions

106
Q

It is based on the quantity of error that will negatively affect
clinical decisions.

A

Allowable Error (E.)

107
Q

The total error (random, proportional, constant and systematic
error) must be less than the E. or fixed limits for a method to be
considered acceptable.

A

Allowable Error (E.)

108
Q

The determination of whether long-term precision is sufficient
is based on the total imprecision being less than 1/3 of the
allowable error.

A

Allowable Error (E.)

109
Q

what are the 3 phases of laboratory testing

A

pre-analytical
analytical
post analytical

110
Q

pre-analytic lab testing comprises

A

patient/client prep sample collection
sample transport
sample receipt and accessioning

111
Q

analytic lab testing comprises

A

quality control testing
personnel competency test evaluation

112
Q

post - analytic lab testing comprises

A

reporting
record keeping

113
Q

be familiarize with the pre-analytical errors

A
  1. Incorrect patient identification
  2. Improper patient preparation – barcoded
  3. Incorrect specimen collection
  4. Mislabeled specimen
  5. Incorrect order of draw
  6. Incorrect used of tubes for blood collection
  7. Incorrect anticoagulant to blood ratio (short draw)
  8. Improper mixing of blood and anticoagulant
  9. Incorrect specimen preservation
  10. Mishandled specimen (transport and storage)
  11. Incorrectly interpreted/ordered laboratory test – requests
    of doctors should always computerize.
  12. Incomplete centrifugation
  13. Incorrect data log-in
114
Q

be familiarize with the analytical errors

A
  1. Incorrect sample and reagent volume
  2. Incorrect incubation of solution
  3. Equipment/instrument malfunction
  4. Improper calibration of equipment/calibration error
115
Q

be familiarize with the post-analytical errors

A
  1. Unavailable or delayed laboratory results
  2. Long turnaround time
  3. Incomplete laboratory results
  4. Wrong transcription of the patient’s data and laboratory results
  5. Missing laboratory results
  6. Laboratory results submitted to the wrong physician/doctors
    who did not request for the lab test
116
Q

is the combination of Six Sigma methodology
and Lean principles.

A

lean six sigma methodology

117
Q

the goal of __ is to seeks to improve the performance of a process by
identifying and eliminating causes of defects and errors,
resulting in eliminating variation in the process

A

lean six sigma methodology

118
Q

improving the performance by reducing errors

A

lean six sigma

119
Q

to eliminate the WASTE, such as streamlining a
process to reduce wait times or modifying a process
to reduce cost.

A

lean principles work

120
Q

reduce error -
reduce waste -

A

reduce error - six sigma
reduce waste - lean

121
Q

Lean improvement projects start with organizing the areas
using 6S ___

transcribe 6S

A

(Set, Sort, Shine, Standardize, Sustain, and Safety )

122
Q

The five phases allow for the identification of the root cause for
error and waste

A

Process Improvement (DMAIC)

(Define, Measure, Analyze, Improve, Control)

123
Q

transcribe DMAIC

A

(Define, Measure, Analyze, Improve, Control)

124
Q

Applications of Lean Six Sigma are now being applied to all
aspects of the laboratory and the health care system as a
whole to ____

A
  1. A universally accepted framework for QI
  2. Common language throughout the organization
  3. A checklist to guide the process
  4. Control measures to sustain improvements and offer long-term monitoring
125
Q

Seek to quantitatively measure the amount of error or variation
that occurs within a system.

A

Six Sigma Metrics

126
Q

amount of error or variation// sx sigma metrics are measured using

A

Defects (errors) per million opportunities
(DPMO)