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Flashcards in Volume 1 Deck (84):
1

According to M.P. 102.01 Rules of Conduct (R 06/02), every member of the Phoenix fire Department is expected to operate in a ____________ manner and is responsible to regulate his/her own ________ in a positive manner, productive and mature way.

-highly self disciplined-conduct

2

According to M.P. 102.01 Rules of Conduct (R 06/02), All members shall follow operation manuals and written directives of _____________.

-both the PFD and the COP.

3

According to M.P. 102.01 Rules of Conduct (R 06/02), All members shall use their training and capabilities to ____________.

-protect the public at all times, both on and off duty.

4

According to M.P. 102.01 Rules of Conduct (R 06/02), All members shall work competently in their positions to cause_____________.

-all department programs to operate effectively.

5

According to M.P. 102.01 Rules of Conduct (R 06/02), All members shall always conduct themselves ___________.

-to reflect credit on the department.

6

According to M.P. 102.01 Rules of Conduct (R 06/02), supervisor will manage in an _________, __________ manner/subordinates will follow instructions in a ____, _________ manner.

-effective, considerate-positive, cooperative

7

According to M.P. 102.01 Rules of Conduct (R 06/02), all members shall always conduct themselves in a manner that creates ____________, inside the department.

-good order

8

According to M.P. 102.01 Rules of Conduct (R 06/02), all members shall keep themselves informed ____________.

To do their jobs effectively.

9

According to M.P. 102.01 Rules of Conduct (R 06/02), all members shall be _______ and _______ of each members welfare.

-concerned -protective

10

According to M.P. 102.01 Rules of Conduct (R 06/02), all members shall operate __________.

-safely and use good judgement.

11

According to M.P. 102.01 Rules of Conduct (R 06/02), all members shall keep themselves ___________.

-physically fit.

12

According to M.P. 102.01 Rules of Conduct (R 06/02), all members shall observe the ___________.

-work hours of their position.

13

According to M.P. 102.01 Rules of Conduct (R 06/02), all members shall obey ______.

-the law.

14

According to M.P. 102.01 Rules of Conduct (R 06/02), all members shall be careful of department ________ and ______.

-equipment-property

15

According to M.P. 102.01 Rules of Conduct (R 06/02), members shall not engage in any activity that is _______.

-detrimental to the dept.

16

According to M.P. 102.01 Rules of Conduct (R 06/02), members shall not engage in ___________to the department or use their position with the department for ____________.

-conflict of interest-personal gain or influence.

17

According to M.P. 102.01 Rules of Conduct (R 06/02), members shall not ___________ or ___________.

Fight or steal

18

According to M.P. 102.01 Rules of Conduct (R 06/02), members shall not abuse ___________.

-their sick leave.

19

According to M.P. 102.01 Rules of Conduct (R 06/02), members shall not use alcoholic beverages, debilitating drugs, or any substance which ______________.

-could impair their physical or mental capacities while on duty.

20

According to M.P. 102.01 Rules of Conduct (R 06/02), members shall not engage in any ____________.

-sexual activity while on duty.

21

According to M.P. 102.03 Outside Employment (R 08/07), the employee is required to notify their BC or section head prior to starting outside employment or within ___________ of a change in his/her outside activities.

-10 days

22

According to M.P. 102.03 Outside Employment (R 08/07), employees shall not engage in outside work…

-of a nature that could bring discredit on the department or disrepute on the city, or that could be deemed conflict of interest
-of a nature which the city employee has access to city records or correspondence which is not otherwise generally available to the public
-when there is a recognized labor-management dispute in progress (not increase hours if already employed)

23

According to M.P. 102.03 Outside Employment (R 08/07), if outside employment exists, employees shall complete an outside work permit in _______ of each year and review their outside employment status with each _______.

-January-PMG

24

According to M.P. 102.05 Employee Discipline (R 09/09), it is the policy of the PFD that supervisors administer their discipline in a ___________, _______ and ___________ manner.

-corrective, progressive, and lawful manner

25

According to M.P. 102.05 Employee Discipline (R 09/09), what does Corrective discipline mean?

- supervisor and member come to an understanding about the causes and/or reasons for a members deficiencies, correct those deficiencies, and restore the member to a productive and positive employment status.

26

According to M.P. 102.05 Employee Discipline (R 09/09), what is progressive discipline?

-discipline will normally begin with a verbal reprimand or warning, and when circumstances of separate or related incidents warrant, proceed to written reprimand(s), suspension w/o pay, demotion, and finally to dismissal.

27

According to M.P. 102.05 Employee Discipline (R 09/09), what is lawful discipline?

-discipline and the procedure by which it is administered does not violate City personnel rules, AR’s, Dept Rules of Conduct, the MOU, SOP’s, or the members constitutional rights.

28

According to M.P. 102.05 Employee Discipline (R 09/09), the principal objective of disciplinary action is to _________ of the member receiving discipline as well as that of the Dept.

-improve or correct performance, efficiency and morale

29

According to M.P. 102.05 Employee Discipline (R 09/09), ________ is responsible for maintaining this confidentiality.

-the supervisor

30

According to M.P. 102.05 Employee Discipline (R 09/09), all disciplinary actions imposed are reviewed by their superiors, as well as being subject to either the ______________ or ___________. It is ________ that supervisors seek support from their superiors prior to taking disciplinary action.

-grievance process or civil service appeal-mandatory

31

According to M.P. 102.05 Employee Discipline (R 09/09), the presence of a union rep will require a _________ to become involved. If the second level of supervision or above is directly involved in the disciplinary action or investigation of a member represented by the 493, the ________________ will be told directly to the member.

-non-unit supervisor-the right of union representation

32

According to M.P. 102.05 Employee Discipline (R 09/09), supervisors ______ allow legal counsel for the member in disciplinary actions resulting from alleged criminal activity.

-may

33

According to M.P. 102.05 Employee Discipline (R 09/09), when a serious job performance problem is identified, the supervisor must decide whether to solve it through:

-training-EAP-Non disciplinary counseling-Disciplinary action

34

According to M.P. 102.05 Employee Discipline (R 09/09), when utilizing a PMG to prep a program of improvement, it must include:

-measurable objectives-reasonable time frame

35

According to M.P. 102.05 Employee Discipline (R 09/09), the factors to be considered in determining the proper disciplinary action:

-seriousness of offense-members past history-past practice of PFD in dealing with similar offenses

36

According to M.P. 102.05 Employee Discipline (R 09/09), the least severe of the formal group of corrective action.

-Verbal

37

According to M.P. 102.05 Employee Discipline (R 09/09), used to document a repeat offense of a minor infraction, or a more serious single infraction for which suspension, demotion or dismissal is not appropriate.

-written reprimand

38

According to M.P. 102.05 Employee Discipline (R 09/09), any suspension, demotion, or dismissal is subject to appeal to the civil service board within _______ days of service of notice or ________ days from the date of certified mailing.

-14 days-21 days

39

According to M.P. 102.05 Employee Discipline (R 09/09), suspensions, demotions or dismissals are utilized as ________, yet ________ measures taken for numerous repeated incidents of rule infractions or a single major infraction.

-punitive, yet corrective

40

According to M.P. 102.05 Employee Discipline (R 09/09), it is the responsibility of the ____________ to stabilize a situation in which immediate action is necessary.

-supervisor

41

According to M.P. 102.05B Citizen Complaints (R 07/03), management and supervisory personnel will attempt to service and resolve complaints at the _________________.

lowest appropriate level in the department.

42

According to M.P. 103.01 Vacation (R 06/12), eligibility to use vacation credits shall begin after ________ of city employment.

-6 months

43

According to M.P. 103.01 Vacation (R 06/12), when calculating vacation accrual, leave of absence compensated by the Az Industrial Commission in excess of ______ shall not be considered as paid service. Any absence without pay in excess of ___ days shall not be allowed as credible time.

-one year-ten working days.

44

According to M.P. 103.01 Vacation (R 06/12), any leave credit in excess of the maximum will automatically be deducted the first pay period in ________.

January

45

According to M.P. 103.01 Vacation (R 06/12), annual vacation signup will be awarded by ______________________. Available vacation shifts will be allocated by dept makeup (als/bls and ranks within those)

-academy start date/class placement seniority

46

According to M.P. 103.01 Vacation (R 06/12), what is emergency vacation?

Unscheduled vacation which may be granted to a member when a critical need for leave arises, which does not qualify for any other type of leave. Determination made by SSC

47

According to M.P. 103.02 Sick Leave/56 hour members (R 09/09), a member who determines he is too ill to work shall make notification no later than ______ hours on the day the sick leave is to begin. Notification of illness shall be made in person by telephone.

-0600

48

According to M.P. 103.02 Sick Leave/56 hour members (R 09/09), a member on sick leave must ______________ in a recuperative manner. Time to consult with a physician or to obtain medicine will be allowed.

Remain at home

49

According to M.P. 103.02 Sick Leave/56 hour members (R 09/09), a member shall be contacted by a FD rep each duty day while on sick leave until notice of recovery is given. A member who cannot be contacted on _____ attempts will be required to complete a sick leave non-contact memo upon return to duty.

-2 consecutive

50

According to M.P. 103.02 Sick Leave/56 hour members (R 09/09), proof of medical treatment shall be required for any leave extending over ______ shifts. Such proof shall indicate type of illness and days of leave.

-2

51

According to M.P. 103.02 Sick Leave/56 hour members (R 09/09), After ______ sick leave occurrences in the previous ______, the member may be counseled and, at the discretion of the battalion chief, proof of medical treatment may be required for any future illness.

-6-12 month period

52

According to M.P. 103.02 Sick Leave/56 hour members (R 09/09), sick leave occurrence shall be defined as …

-sick leave time over 4 hours that is used consecutively prior to returning to work.

53

According to M.P. 103.02 Sick Leave/56 hour members (R 09/09), members who are required to provide medical treatment slips, will be required to sign the necessary sick leave documents at the battalion office no more than ______ after their return duty.

-2 shifts

54

According to M.P. 103.02A Sick Leave/Emergency Sick Leave (R 07/07), emergency sick leave is provided to allow a fire dept member a reasonable amount of time off to cope with emergencies of a __________ that affect a member of his _____________ family.

-critical nature-immediate

55

According to M.P. 103.02A Sick Leave/Emergency Sick Leave (R 07/07), the use of emergency sick leave, as outlined, is intended to be conservatively interpreted as limited to ___________, or where there is a sudden illness or accident of family member who is solely dependent upon the FD member for care.

Extreme illness situations where life/death question exists

56

According to M.P. 103.02A Sick Leave/Emergency Sick Leave (R 07/07), when a member needs to make arrangements for home care of a family member or to cope with a minor or short term emergency a max of ______ hours of sick leave will be allowed. Other leave banks may be approved for the remainder of the time.

-10 hours

57

According to M.P. 103.02C Extended Sick Leave (R 01/04), the duration of major emergency sick leave shall be limited to the emergency situation and shall not exceed __________.

-3 shifts plus 1 for travel or 5 days plus 2 for travel (40 hour)

58

According to M.P. 103.02C Extended Sick Leave (R 01/04), a dept member who has been off work on extended sick leave (_______ days) may be required to submit to a medical exam by the FD Health Center Physician. Exam will be within ___ days after receipt for request from Health Center.

-30 calendar days-5 days

59

According to M.P. 103.02C Extended Sick Leave (R 01/04), additional medical exams shall be made a ________ day intervals as long as the member is on sick leave.

-30 days

60

According to M.P. 103.02C Extended Sick Leave (R 01/04), a member who has been on extended sick leave will be required to submit to a medical eval by the health center____________.

-prior to returning to regular or light duty.

61

According to M.P. 103.02C Extended Sick Leave (R 01/04), it is the members responsibility to notify the health center by telephone within 3 days after exam if…

-member will be off an additional 30 days-member is scheduled to see a different physician-the member will be released to regular/light duty w/I 14 days

62

According to M.P. 103.06 Industrial Leave (R 04/06), what is industrial leave?

Absence from work as the result of…-an injury by accident arising out of and in the course of city employment as defined by workers comp laws of AZ-those occupational diseases arising out of and in the course of city employment as defined by occupational disease laws of AZ

63

According to M.P. 103.06 Industrial Leave (R 04/06), all members are covered by the _____________.

Industrial Commission of Az

64

According to M.P. 103.06 Industrial Leave (R 04/06), what requirements must be met in order for an employee to qualify for industrial leave?

-submit to exam/treatment by HC physician or er physician afterhours (then report to HC ASAP)-industrial forms must be completed w/I 4 days

65

According to M.P. 103.06 Industrial Leave (R 04/06), how long may a member be on industrial leave (paid) per injury?

-1 year

66

According to M.P. 103.06 Industrial Leave (R 04/06), the ________ will be notified of all injuries requiring any level of treatment so that proper notification can be made.

-alarm room

67

According to M.P. 103.06 Industrial Leave (R 04/06), members on industrial leave for more than _____ days shall report to the FD HC for a consultation with FD Physician.

-45

68

According to M.P. 103.06 Industrial Leave (R 04/06), Members on industrial leave for ______ months or more shall be placed in light duty position for a period of time to assure full rehabilitation to the FD’s satisfaction.

-3 months

69

According to M.P. 103.07 Maximum Consecutive Work Shift (24Hours) (R 11/08), dept members shall not work more that ________ consecutive 24 hour shifts. In instances where _____ consecutive shifts are worked, the employee must have planned to be off duty a full 24 hours before working again.

-3

70

According to M.P. 104.01 Overtime (R 04/06), how many 24 hour slots will be available for comp time use?

-2

71

According to M.P. 104.02B Alternate Duty Program (R 04/06), the alternate duty program is designed to provide alternative work assignments for members unable to perform normal assignments due to ________.

-injury or illness.

72

According to M.P. 105.05A Records of Exceptional Performance (R 08/08), any ______ of the dept may recommend a member for a record of exceptional performance.

-supervisor

73

According to M.P. 105.16 Labor/Management Team Procedure (R 08/08), the purpose of the labor management process is to make the PFD more _______ as an organization.

-effective

74

According to M.P. 105.16 Labor/Management Team Procedure (R 08/08), Management and labor leadership commit to ________in planning and development (not co-manage). In doing so, management shares ___________ and labor shares _______ or the process will not work.

-participate-authority-responsibility

75

According to M.P. 105.16 Labor/Management Team Procedure (R 08/08), Labor and management must continually work on the issue of _______, _______ and _______ in the process.

-trust, respect and credibility

76

According to M.P. 105.16 Labor/Management Team Procedure (R 08/08), always work on the ________ as well as the issues. Don’t sacrifice a _________ for an outcome.

-relationship

77

According to M.P. 105.16 Labor/Management Team Procedure (R 08/08), understand that conflict will occur and use the _______ to change the _________.

-process

78

According to M.P. 105.16 Labor/Management Team Procedure (R 08/08), teams shall meet quarterly but shall not meet less than ______.

-two times per year

79

According to M.P. 105.16 Labor/Management Team Procedure (R 08/08), what happens when an agreement cannot be reached?

-use FC or UP for assistance-L/M preamble should guide the actions that the dept takes.

80

According to M.P. 110.01 Vehicle Accident Reporting (R 04/09), the equipment management damage report must be submitted to equipment management w/I _____ days.

-2 calendar

81

According to M.P. 110.02 Personal Injury Reporting (R 04/06), after receiving proper evaluation of your injury you should notify your district and ssc so they can put you off on ____________. Do not use ____________.

-industrial-sick leave

82

According to M.P. 110.02 Personal Injury Reporting (R 04/06), all injuries should be reported immediately (_____ calendar days). Any injury reported after _______ has been asked to be investigated by city safety.

-4-1 week

83

According to M.P. 110.17 Physical Training/Safety (R 04/06), If injuries are going to be reduced, the capacity to endure the physical demands of firefighting must be ___________.

-increased

84

According to M.P. 102.05B Citizen Complaints (R 07/03), the investigating officer (of a complaint) will make one of the following findings...

-unfounded (didn’t occur)
-exonerated (justifiably occurred)
-not sustained (insufficient evidence)
-sustained