Unit 2.4 - Recruitment

Question 1

What is an Employment Value Proposition (EVP)?

Answer 1

An EVP describes what the company has to offer its employees relative to the rewards offered by other places of employment

May include:

• Compensation
• Benefits
• Work content
• Work environment
• Training opportunities and career development
• Organization’s reputation and culture

A company’s brand and EVP should:

• Communicate the company’s culture, values, and objectives, and build its public image
• Provide an honest picture of it’s work environment
• Tie the employment brand to its product

Question 2

What does the recruiting process consist of?

Answer 2

Recruiting activities do not occur until someone decides what kind of employees are needed and how many.

1. Formulating a recruiting strategy
2. Searching for job applicants
3. Screening out those who are obviously unfit
4. Maintaining an applicant pool

Hiring managers send Employee Requisitions to HR which are - formal authorizations to fill positions
They should include a job description and specifications for the position

Question 3

What is a yield ratio?

Answer 3

The relationship between the # of people at one step of the recruiting process vs. those moving on to the next step

They help organizations decide how many candidates to recruit for each job opening

An overall yield ratio example - 60 people apply for a position and 1 hired = 60:1
10 onsite invitations and 2 job offers = 5:1

Measures efficiency

Question 4

What is the Quality of a Hire?

Answer 4

The method used to evaluate the effectiveness of an organizations hiring process

Common measures -
* On-the-job performance
* Retention rate
* Performance appraisal score
* Relationship between interview and performance (predictive validity)
* Customer service score
* 360-degree feedback score
* Talent scorecard
* Rate of salary increase
* Performance error rates
* Inclusion in succession plan promotion rate
* Promotion frequency average bonus

Question 5

Internal vs. external recruiting (overview)

Answer 5

Internal Recruiting Sources -
* Job posting and bidding
* Current and former employees

Job bidding happens in union organizations

External Recruiting Sources -
* Employee referrals
* Internet recruiting
* Social media
* College recruiting
* Labor unions - employment service for employees who move from one employer to another (it’s been a major source of union power)
* Trade and professional associations
* Public employment agencies - often called Job Service offices; created by the Wagner-Peyser Act of 1933
* Private employment agencies
* Media
* Temporary agencies
* Job fairs, open houses

Orgs should look WITHIN first

Question 6

Define Job Posting and Job Bidding

Answer 6

In internal recruiting

Job Posting - company notifies present employees through bulletin boards, company publications, or personal letters

Job Bidding - allows present employees who believe they have the required qualifications apply to available jobs

Question 7

What are the effectiveness and efficiency measures?

Answer 7

Organizations need to periodically evaluate its recruitment process to identify areas for improvement in processes and costs.

Issues to Examine:
* Average cost per hire
* Average fill time
* Average longevity and turnover
* Yield ratios
* Recruiting advertisements
* Compliance
* Candidate pool integrity
* Screening tools
* EVP