Unit 5.15 - Workplace Behavior Problems Flashcards
1
Q
What are common workplace behavior problems?
A
The nature and cause of each wrongdoing should precede any disciplinary action
Types of problems:
* rule violations
* unsatisfactory performance
* illegal or dishonest acts
* absenteeism and turnover
* drug and alcohol use
* sexual harassment
Understanding the cause of problems is essential; not all are created equal
2
Q
What is the job-absence rate?
A
Job-absence rate:
( Workdays lost due to absence /
(avg. # of ee’s) x (# workdays) ) x 100
^ for entire organization
Categories:
* Planned Absences
* Unplanned or Incidental Absences
* Extended Absences (longer than a week)
* Intermittent Absences
