Unit 4.13 - Evaluating Strategy and Program Effectiveness

Question 1

What is the equation for cost management?

Answer 1

Labor Costs = Employment * (Average Cash Compensation + Average Benefit Cost)

Question 2

How are methods and processes of compensation systems assessed?

Answer 2

Compare outcomes against the following six criteria:

• Legal
• Adequate
• Motivating
• Equitable
• Secure
• Cost-benefit effective

Question 3

What are critical incidents?

Answer 3

Critical incidents is known as one of the best methods to identify
the dimensions of a job.

• Descriptions by qualified observers of behaviors that are especially effective or ineffective.
• One of the best techniques for identifying the most important
  dimensions of a job.

Question 4

Critical incident vs. incidence rate

Answer 4

CRITICAL INCIDENTS
* Relied upon in job performance, to identify a dimension of a job
* Critical event, behavior, or
skill that sets the bar!

NCIDENCE RATE
* A way to measure the ratio or rate accidents in the workplace
* A measure utilized by organizations and OSHA