GM 403

Question 1

START

Classification of calls: which code generally requires only a routine police response?

Answer 1

Code-one

Question 2

Classification of calls: which code is a request for police service which presents an actual or verified threat of immediate danger of death or serious bodily injury to a peace officer or any person

Answer 2

Code 3 emergency call

Question 3

Classification of calls: which call means there’s a gang fight or dangerous weapons are being used?

Answer 3

Code two emergency call

Question 4

Dispatchers are not restricted to—– or —— boundaries or even rank when assigning calls under exceptional circumstances

Answer 4

District or section

Question 5

A cover officer is dispatched to any situation that presents a potential ——–to the officer responding

Answer 5

Physical threat

Question 6

Call assignment:
The call is dispatched to an officer/UEDI in the following order:
1) officer assigned to the district where the call is located
2) officer completing a call in the district where the call is located
3)
4)

Answer 6

3) officer assigned to an adjacent or nearest district to the location where the call is located
4) officer of any rank, available for service who may be in close proximity to the call

Question 7

Who has the authority to direct field units as authorized by the chief of police?

Answer 7

Communications unit

Question 8

An officer/UEDI or crime scene investigator is subject to cancellation from a call or assignment by the dispatcher and placed back in service under the following conditions:

1) when information is received eliminating the need for further response
2) A ——determines the officer is not needed
3) A complainant refuses police services

Answer 8

Supervisor

Question 9

The communications unit supervisor is notified when a call to a major incident is dispatched, or any other call requiring a number of officers to respond. For example:

1) o
2) p
3) l

Answer 9

1) officers in trouble
2) pursuit
3) large disturbances

Question 10

Officers below the rank of sergeant are not authorized to initiate direct communication between uniform unit on a primary frequency, unless the following criteria are met:

1) The transaction must be—–
2) The dispatchers permission must be

Answer 10

1) The transaction must be incidental to emergency in progress
2) The dispatchers and permission must be secured party transmitting

Question 11

Officers may use ——or —–as a police communications link between uniform elements.

Answer 11

Open channels or computers

Question 12

———supersedes all other forms of radio communications

Answer 12

Emergency communications

Question 13

Code-one call transmission sequence:
3) The dispatcher gives the officer concise details about the call, repeating—— twice.
(——— is given only for code two or code three emergency calls)

Answer 13

Any numbers in the address

Cross Street information is given only for code two or code three emergency calls

Question 14

The failure of an officer to verbally respond after ——successive of calls from the dispatcher initiates the following process:
1-6 on page 5 of 12 of GM 403

Answer 14

Two

Question 15

If the field supervisor fails to respond after—— the nearest available units/shift commander is notified by the communication to unit supervisor.

Answer 15

Three calls

Question 16

The following information is relayed to all dispatch consoles by a ——–for broadcast to all officers

1) police officer needing help
2) crimes in progress that may pose an immediate danger of death or serious bodily injury to officers responding or to any person
3) severe weather conditions
4) any information essential to officers

Answer 16

Communications clerk

Question 17

The following information is relayed to selected dispatch consoles by a communications clerk for broadcast two officers:

1) emergency pursuit information of fleeing vehicles is broadcast on ——as the vehicle crosses channel divisions
2) updating information or descriptions pertaining to felony offenses in progress or recently committed on selected channels
3) newly received information concerning missing/wanted persons, stolen auto’s, and attempts to locate persons or vehicles
4) any other information essential to selected officers

Answer 17

Affected channels

Question 18

The information channel provides the following services:

1) local, TCIC, and NCIC checks of the following provided the subject or item is in their custody, possession, present, or immediate access.
a) ——–(missing and wanted)
b) ——–(land, water, and air)
c) ———( Real or tangible)
2) validation of——-(when is civil, county, state, federal)
3) ———prior to n-coding calls
4) case number and assignment generation
5) ——–or——-notifications (alarms, stranded motorist, etc.)
6) other department notifications (public works, law enforcement entities, dog pound, etc.)
7) directions to new locations or address is not found in the street guide
8) updates of——-
9) canceling of——-
10) other services appropriately intended to expedite the officers handling the police matters

Answer 18

a) persons
b) vehicles
c) property
2) warrant checks
3) complainant callbacks
5) individual or company
8) severe weather reports
9) stolen vehicles

Question 19

Communications unit responsibilities

1) screens information relayed from the communication unit call taker to ensure field units receive concise but sufficient information in order to make an appropriate response
2) exhibits demeanor which conveys an objective attitude of responsiveness and alertness at all times with immediate and decisive replies to each verbal transaction
3) ensures prompt disposition of all request for service by———–
4) provides information and assistance to field officers
5) and here’s to proper radio procedures and decorum
6) maintains the ability of ———-resources
7) avoid making any decisions pertaining to operational matters which are better resolved by———-
8) The ——— maintains a liaison with field supervisors in order to resolve problems and ensure discipline is maintained

Answer 19

3) properly utilizing the nearest available resource
6) adequate personnel
7) Field supervisors
8) Communications unit supervisor

Question 20

.11 RADIO TEN-SERIES CODES
A. In compliance with (NIMS)_________and to be better able to communicate with other first responders, the use of Radio Ten Codes is limited to only twelve codes:

Answer 20

National Incident Management System (NIMS)

Question 21

.11 RADIO TEN-SERIES CODES
A. In compliance with National Incident Management System (NIMS) and to be better able to communicate with other first responders, the use of Radio Ten Codes is limited to only twelve codes:
1. 10-4
2. 10 - 11
3. 10 - 12
4. 10 - 13 Sex Offenses/Medical Concerns;
5. 10 - 14 Mentally Ill Person;
6. 10 - 15 Officer or Firefighter in Trouble; and
7. 10 – 16 Patient Expired;
8. 10-21 15 Minute Break;
9. 10-22 30 Minute Break;
10. 10-40A Subject Wanted on Felony Warrant;
11. 10-40B Subject Wanted on Class A or B Misdemeanor Warrant; and
12. 10-40C Subject Wanted on Class C Misdemeanor Warrant.

Answer 21

1. 10-4 Acknowledged;
2. 10 - 11 Cover Officer Requested;
3. 10 - 12 Wanted Person / Active Stolen;

Question 22

.11 RADIO TEN-SERIES CODES
A. In compliance with National Incident Management System (NIMS) and to be better able to communicate with other
first responders, the use of Radio Ten Codes is limited to only twelve codes:
1. 10-4 Acknowledged;
2. 10 - 11 Cover Officer Requested;
3. 10 - 12 Wanted Person / Active Stolen;
4. 10 - 13 ;
5. 10 - 14
6. 10 - 15
7. 10 – 16 Patient Expired;
8. 10-21 15 Minute Break;
9. 10-22 30 Minute Break;
10. 10-40A Subject Wanted on Felony Warrant;
11. 10-40B Subject Wanted on Class A or B Misdemeanor Warrant; and
12. 10-40C Subject Wanted on Class C Misdemeanor Warrant.

Answer 22

4. 10 - 13 Sex Offenses/Medical Concerns;
5. 10 - 14 Mentally Ill Person;
6. 10 - 15 Officer or Firefighter in Trouble

Question 23

.11 RADIO TEN-SERIES CODES
A. In compliance with National Incident Management System (NIMS) and to be better able to communicate with other
first responders, the use of Radio Ten Codes is limited to only twelve codes:
1. 10-4 Acknowledged;
2. 10 - 11 Cover Officer Requested;
3. 10 - 12 Wanted Person / Active Stolen;
4. 10 - 13 Sex Offenses/Medical Concerns;
5. 10 - 14 Mentally Ill Person;
6. 10 - 15 Officer or Firefighter in Trouble; and
7. 10 – 16
8. 10-21
9. 10-22
10. 10-40A Subject Wanted on Felony Warrant;
11. 10-40B Subject Wanted on Class A or B Misdemeanor Warrant; and
12. 10-40C Subject Wanted on Class C Misdemeanor Warrant.

Answer 23

7. 10 – 16 Patient Expired;
8. 10-21 15 Minute Break;
9. 10-22 30 Minute Break

Question 24

.11 RADIO TEN-SERIES CODES
A. In compliance with National Incident Management System (NIMS) and to be better able to communicate with other
first responders, the use of Radio Ten Codes is limited to only twelve codes:
1. 10-4 Acknowledged;
2. 10 - 11 Cover Officer Requested;
3. 10 - 12 Wanted Person / Active Stolen;
4. 10 - 13 Sex Offenses/Medical Concerns;
5. 10 - 14 Mentally Ill Person;
6. 10 - 15 Officer or Firefighter in Trouble; and
7. 10 – 16 Patient Expired;
8. 10-21 15 Minute Break;
9. 10-22 30 Minute Break;
10. 10-40A ;
11. 10-40B ;
12. 10-40C

Answer 24

10. 10-40A Subject Wanted on Felony Warrant;
11. 10-40B Subject Wanted on Class A or B Misdemeanor Warrant; and
12. 10-40C Subject Wanted on Class C Misdemeanor Warrant.

Question 25

.13 OFF-DUTY COMMUNICATIONS BY OFFICERS C. An off-duty officer working an extra job should check in/out with the ________and monitor the channel serving the area of his location in the event of an emergency.

Answer 25

dispatcher

Question 26

.13 OFF-DUTY COMMUNICATIONS BY OFFICERS E. Transmissions over police frequencies by off-duty officers are limited to the following instances: 1. Emergency situations where the officer needs assistance to prevent _______ or______are reported to the o____ c_____covering the area of the situation; 2. Crimes in progress or major accidents are reported to the o_____ c____ covering the area of the situation; 3. Police service requests of a non-emergency nature are reported to the i____ c_____only if a telephone is _________; 4. Officers requesting prisoner transportation or case numbers may use the I____ c______ frequency if a telephone is not available or its use would compromise the arrest or officer safety; and 5. Information channel use is restricted to assistance with police related matters and _______that require an immediate response from a governmental agency (i.e., water main breaks, traffic hazards, utility problems, light malfunctions, etc.).

Answer 26

1.injury or loss of property operational channel 2.operational channel 3. information channel not available 4. information channel 5. hazardous situations

Question 27

.15 ACCEPTING / DELIVERING EMERGENCY MESSAGES B. Emergency messages include, but are not limited to the following types of messages: 1. _______(both local and out of area); 2. _______or______(both local and out of area); 3. Any other types of messages which, if not delivered in a timely manner, could have adverse effects on members of an immediate family.

Answer 27

1. Death messages | 2. Serious illness or injury messages

Question 28

.15 ACCEPTING / DELIVERING EMERGENCY MESSAGES C. Accepting Emergency Messages 1. All incoming messages of an emergency nature shall be transferred to the ________without delay. 2. If the unit is not open or the unit with follow-up responsibility for the emergency message cannot be determined, the emergency message will be transferred to the __________.

Answer 28

1. appropriate unit | 2. Communications Unit supervisor’s office

Question 29

.15 ACCEPTING / DELIVERING EMERGENCY MESSAGES D. Delivering Emergency Messages 1. The ______shall determine the nature of the emergency messages and attempt to contact the unit or member with follow-up responsibility by telephone. 2. If the unit with follow-up responsibility cannot be determined, the ______will be the unit responsible for delivering emergency messages. 3. If the unit or member with follow-up responsibility can not be contacted, a ______will be dispatched to deliver the emergency message. 4. The member delivering an emergency message shall attempt to deliver the message with the understanding the message may cause some ___________ a. If the emergency message has a telephone number or name of a party to contact, the member should just give the receiving party the telephone number and name of the party to contact for an emergency message. b. If there is no one to receive the emergency message, the member attempting to deliver the message should leave a telephone number and name of a party to contact on a note in an easily seen location. 5. When an emergency message must be delivered to a party out of the jurisdiction of the Department, the Communications Unit or the Security Desk will deliver the emergency message by teletype to the appropriate law enforcement agency.

Answer 29

1. Communications Unit supervisor 2. Communications Unit 3. patrol officer 4. some mental anguish for the receiving party.

Question 30

.15 ACCEPTING / DELIVERING EMERGENCY MESSAGES D. Delivering Emergency Messages 1. The Communications Unit supervisor shall determine the nature of the emergency messages and attempt to contact the unit or member with follow-up responsibility by telephone. 2. If the unit with follow-up responsibility cannot be determined, the Communications Unit will be the unit responsible for delivering emergency messages. 3. If the unit or member with follow-up responsibility can not be contacted, a patrol officer will be dispatched to deliver the emergency message. 4. The member delivering an emergency message shall attempt to deliver the message with the understanding the message may cause some mental anguish for the receiving party. a. If the emergency message has a telephone number or name of a party to contact, the member should _____________ for an emergency message. b. If there is no one to receive the emergency message, the member attempting to deliver the message should ________________________. 5. When an emergency message must be delivered to a party out of the jurisdiction of the Department, the ________or the _______will deliver the emergency message by teletype to the appropriate law enforcement agency.

Answer 30

4. a. just give the receiving party the telephone number and name of the party to contact 4. b.leave a telephone number and name of a party to contact on a note in an easily seen location 5. Communications Unit or the Security Desk

Question 31

D. A cover officer(s) is dispatched to any situation that presents a potential for physical threat to the officer responding. 1. Assignment of a cover call is at the discretion of the _____, although an officer with primary report responsibility may elect to request cover based on direct knowledge of the situation.

Answer 31

dispatcher

Question 32

.05 RADIO TRANSMISSIONS | B._________regulations prohibit any form of superfluous, indecent, or unauthorized radio communications.

Answer 32

Federal Communications Commission

Question 33

I. Code-One Call Transmission Sequence 3. The dispatcher gives the officer concise details about the call, repeating any numbers in the address twice. (Cross street information is given only for code-two or code-three emergency calls); a. The dispatcher asks the officer if _____which should be registering on the computer and if he requires any further information.

Answer 33

he understood the call

Question 34

I. Code-One Call Transmission Sequence 4. The officer acknowledges receipt of the call by responding with his entire call number and will state in clear language "______";

Answer 34

I copy - enroute

Question 35

I. Code-One Call Transmission Sequence 5. Officers will identify using full call sign and state in clear language "______" upon arrival at the scene and will identify using full call sign and state in clear language "in-service" upon completing the call.

Answer 35

on-scene

Question 36

.06 FAILURE TO RESPOND A. The failure of an officer to verbally respond after two (2) successive calls from the dispatcher initiates the following process: 1. The dispatcher time-stamps and completes SAPD Form #, _______, and notifies the _________;

Answer 36

``` #116 Failure to Respond Form Communications Unit supervisor ```

Question 37

.06 FAILURE TO RESPOND A. The failure of an officer to verbally respond after two (2) successive calls from the dispatcher initiates the following process: 6. The Communications Unit Director reviews and signs SAPD Form #116 and forwards copies to the officer's _______and unit/shift commander for further disposition.

Answer 37

division/section commander