Guest Safety Induction Flashcards
(14 cards)
What must guests do in case of an emergency?
Guests must muster just like the crew in case of an emergency.
Who usually gives the safety induction speech to guests?
The Captain or Chief Officer usually gives the safety induction speech.
What should be included in the guest welcome folder?
Written instructions on what to do in case of an emergency should be included.
How are safety briefs increasingly being presented?
Safety briefs are increasingly presented in the form of a short video.
What should the interior team do upon showing guests to their cabin?
The interior team should point out escape routes and muster points.
What should guests be reassured about regarding crew assistance?
Guests should be reassured that a crew member will collect them for the muster station.
What should guests know about the location of lifejackets?
Guests should know the location of lifejackets and smoke hoods within their cabin.
What should guests do if they see a fire?
Guests should know how to raise the alarm if they see a fire and what the alarm sounds like.
What should guests be informed about fire extinguishers?
Guests should know the location of fire extinguishers and how to use them.
What escape routes should guests be aware of?
Guests should be aware of both primary and secondary escape routes.
What should guests not do when the alarm sounds?
Guests should not return to their cabin to collect their life jacket if they are not in there when the alarm sounds.
What should guests know about donning their lifejacket?
Guests should know how to don their lifejacket and put on the smoke hood.
When should guests abandon ship?
Guests should only abandon ship on the instruction of the captain.
What reassurance should be given to guests regarding crew safety instructions?
Guests should be reassured that crew are there for their safety and will instruct them on what to do and when.
