M - Diversity, Inclusion and Teamworking

Question 1

What do you understand by the term unconscious bias?

Answer 1

Underlying stereotypes people unconsciously attribute to another person

Question 2

Why do you think it is important to have a diverse team?

Answer 2

Brings different skills, experiences and knowledge to the team.

Question 3

What legislation is relevant to D&I?

Answer 3

Equality Act 2010
The Human Rights Act 1998

Question 4

Benefits of teamwork?

Answer 4

• Shared workload
• Improved productivity
• Improved quality
• Utilise different skillsets

Question 5

What is the RICS doing to improve Diversity & Inclusion

Answer 5

Diversity, Equity and Inclusion guidance
Inclusive Employers Quality Mark

Question 6

How do you work as part of a team?

Answer 6

• Clear understanding of objectives
• Mutual respect
• Valuing members strengths and weaknesses

Question 7

What is your understanding of inclusion in the workplace

Answer 7

• All individuals are treated fairly and respectfully
• Equal access to opportunities and resources

Question 8

Can you give examples of how you have a teamworking ethic within your projects

Answer 8

• Clear communication
• Regular team meetings
• Defined roles and responsibilities

Question 9

What is diversity?

Answer 9

The practice or quality of including or involving people from a range of different social and ethnic backgrounds and of different genders, sexual orientations,

Question 10

How can unconscious bias affect decision making ?

Answer 10

• Hiring and promotion
• Performance evaluations
• Project assignments
• Customer service

Question 11

Steps to recruit diverse team

Answer 11

• Advertise with inclusivity in mind (inclusive language, avoid gender terms)
• Implement blind applicant screening (Anonymise candidate and base only on skills, qualifications, experience)
• Widen your search

Question 12

What do RLB do and I do to encourage diversity

Answer 12

• D&I training and awareness course.
• Also have a diversity and inclusion focus group

Question 13

How would you approach a situation if you simply couldn’t get on with one of your team members?

Answer 13

• Try your best to resolve in a fair and polite manner.
• Discuss with your line manager if could not be resolved.

Question 14

Tuckman Theory

Answer 14

Forming, Storming, Norming, Performing, Adjourning / transforming

Question 15

How would you select the right people to join your team

Answer 15

• First - Understand task and identify the skills needed
• Second - Review team and understand what skills we have
• Third - Select members that fill the areas we may be lacking

Question 16

How would you deal with an inexperienced team member

Answer 16

• Provide encouragement and motivation
• Give constructive feedback
• Provide support where needed