Module 2 Vocabulary Flashcards Preview

MEDICAL ASSISTING SCHOOL > Module 2 Vocabulary > Flashcards

Flashcards in Module 2 Vocabulary Deck (25):
1

Bias

Slant toward a particular belief

2

Burnout

Result of stress and frustration, brought in by unrealistic expectations

3

Clustering

Grouping nonverbal messages into statements

4

Compensation

Characteristics to make up for real or imagined failure

5

Decode

Interpret meaning of a message

6

Defense mechanisms

Behavior that projects the psyche from guilt, anxiety or shame

7

Denial

Refusal to acknowledge information

8

Displacement

Displacing negative feelings onto something or someone

9

Durable power of attorney

Legal form designating a person to act on another's attorney behalf

10

Encoding

Creating a message to be sent

11

Goal

Achievement toward which effort is directed

12

Indirect statements

Eliciting a response from a patient by turning a question into a response

13

Living will

Document to be used in making end of life decisions, also called a "Physician's Directive"

14

Long-range goals

Goals to achieve within 3-5 years

15

Masking

Attempt to conceal or repress true feelings or the message

16

Perception

Awareness of one's own feelings and feelings of others

17

Prejudice

Opinion or judgement formed before all facts are known

18

Projection

Placing one's own feelings upon another

19

Rationalization

Act of justification

20

Regression

Moving back to a former stage to escape conflict or fear

21

Repression

Temporary amnesia

22

Self-actualization

Developing your full potential and experiencing fulfillment

23

Stress

The body's response to mental and physical change

24

Stressors

Major life events that may cause anxiety or worry

25

Sublimination

Redirecting an unacceptable impulse