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Flashcards in Module 1 Study Guide Deck (120):
1

Which of the following is the most important reason to be able to communicate effectively with patients and keep them informed?
a. Educate patients about disease
b. Retain patients
c. Make patients feel more comfortable and less threatened
D. Make patients like the staff better

Make patients feel more comfortable and less threatened

2

Which of the following attributes of a medical assistant does NOT identify a true professional?
A. Dependability
B. Empathy
C. Ability to communicate
D. Inflexibility

Inflexibility

3

Which of the following organizations allows one to use the initials CMA (AAMA), which are rewarded upon successful completion of their credentialing examination?
A. AMT
B. CAAHEP
C. AMA
D. AMAA

AMAA

4

Which of the following will keep the medical assistant current in knowledge in the years to come and will serve as a testimony of a commitment to professionalism?
A. Dependability
B. Initiative
C. Continuing education
D. Empathy

Continuing education

5

Which of the following best describes the primary characteristic of the certified medical assistant to the physician employer in the ambulatory care setting?
A. Broad range of administrative and clinical skills
B. Ability to work under nurses
C. Need for fewer trained personnel
D. Advances in specialization

Broad range of administrative and clinical skills

6

The AAMA policy stating that any candidate for the AMAA Certification Examination be a graduate of a CAAHEP or ABHES-accredited program as made for the following benefits?
A. Safeguard the quality of care to the consumer
B. Continue to promote the identity and stature of the profession
C. Ensure the CMA (AAMA's) role in the rapidly evolving health care delivery system
D. All of the above

All of the above

7

Which of the following is NOT a benefit of practicum to the medical assistant student?
A. The staff can observe the student before employment
B. The student has the ability to apply knowledge and skill in a real-world medical setting
C. The student can understand that more than one acceptable method of performance may exist
D. The student can begin to establish a network of support through colleagues

The staff can observe the student before employment

8

To ensure the highest quality medical assistant education and employment preparedness, standards and guidelines were set through which of the following organizations?
A. AMAA
B. AMT
C. CAAHEP
D. AMA

CAAHEP

9

Which of the following qualities does a medical assistant who continually must be asked to do things upon finishing an assigned task need to develop?
A. Flexibility
B. Dependability
C. Initiative
D. Effective communication

Initiative

10

Which of the following qualities does a medical assistant who continually asks to leave early to got other appointment need to develop?
A. Flexibility
B. Dependability
C. Initiative
D. Effective communication

Dependability

11

Which of the following is NOT a level in the AMAA membership?
A. Regional
B. State
C. Local
D. National

Regional

12

Which of the following best describes the reason a medical assistant should ensure good personal hygiene?
A. Demonstrate a professional appearance
B. Protect clothing from materials
C. Protect patients from dirty clothes
D. Minimize body injury

Demonstrate a profesional appearance

13

Mrs. L came into the office for her stitches to be removed by the medical assistant as scheduled. Mrs. L. said she had a fever and would need to see the physician. What is the primary personal attribute you need to deal with this situation?
A. Flexibility
B. Dependability
C. Initiative
D. Effective communication

Flexibility

14

Which of the following courses is NOT included in an accredited medical assistant program?
A. Administrative courses
B. Clinical courses
C. General courses
D. Accounting courses

Accounting courses

15

Your friend asks you what kind of "clinical" courses you are taking. Which of the following would NOT be included on the list?
A. Urine and blood testing in the laboratory
B. Anatomy and physiology
C. Pharmacology/administration of medications
D. Assisting with minor surgery

Anatomy and physiology

16

Why do you need a credential?
A. A credential allows you to work in your state
B. A credential is required for graduation
C. A credential signifies recognition of competency
D. A credential guarantees a job

A credential signifies recognition of competency

17

Which of the following is NOT one of the three terms used to define the transition period between the classroom and actual employment for the medical assistant?
A. Practicum
B. Residency
C. Externship
D. Internship

Residency

18

The CARE bill set specific requirements that needed to be met by all persons performing medical imaging procedures. On which of the following dates was the bill introduced to the senate?
A. March 1, 2007
B. January 1, 2007
C. March 30, 2007
D. January 30, 2007

March 30, 2007

19

Which of the following is NOT an expectation of a student at their practicum site?
A. Punctuality
B. Openness to criticism
C. Pay
D. Mindfulness of patient confidentiality

Pay

20

An individual who graduated from a CAAHEP-accredited medical assistant program and successfully passes the certification exam through the AMT has earned which of the following credentials?
A. CMA (AAMA)
B. CMAS
C. CMA
D. RMA

RMA

21

Which of the following does a license do?
A. Protects the practitioner from lawsuits
B. Indicates that a student has completed his practicum
C. Defines scope of practice
D. Indicates that a student meets the criteria outlined in the CARE bill

Defines scope of practice

22

Which of the following does regulation NOT ensure?
A. Competence of health care providers
B. Minimum standard of skill
C. Limiting of performance of certain procedures to a specific occupation
D. Minimum standard of empathy and initiative

Minimum standard of empathy and initiative

23

Which of the following best describes the form of medical practice management in which the provider's personal property is attached and may be sold if the business fails?
A. Chapter S corporation
B. Limited partnership
C. Professional service corporation
D. Sole proprietorship

Sole proprietorship

24

Which of the following is NOT considered a type of managed care operation?
A. Health maintenance organization
B. Preferred provider organization
C. Group practices
D. Independent provider association

Group practices

25

Which of the following statements best describes a health maintenance organization (HMO)?
A. Providers are employees of the organization
B. The provider holds exclusive rights to all aspect of the medical practice
C. Patients can drop in for treatment whenever they need care
D. One provider sees and treats all of the patients

Providers are employees of the organization

26

Which of the following best describes the process of screening in the medical office setting?
A. A diagnosis can be made
B. Patients' needs are assessed and prioritized
C. Patients are taken in the order in which they arrive
D. Patients determine their own needs

Patients' needs are assessed and prioritized

27

Which of the following allied health professionals is trained in the art of drawing blood for diagnostic laboratory testing?
A. Physical therapy assistant
B. Phlebotomist
C. Health unit coordinator
D. Pharmacy technician

Phlebotomist

28

Which of the following is NOT a true statement of nurses' education?
A. Nurses are licensed by the state in which they practice
B. Nursing students complete a minimum of a 4-year course of study at a state-approved school of nursing.
C. Training is oriented to bedside care.
D. CAAHEP is not responsible for nurse education and accreditation

Nursing students complete a minimum of a 4-year course of study at a state-approved school of nursing.

29

Which of the following best describes the alternative medicine modality of homeopathy?
A. A massage technique applied to pressure points on the body
B. The application of body or inhalation of essential oils and aromatic plants
C. The use of remedies made from naturally occurring plant, animal, or mineral substances
D. The use of images or symbols to train the mind for relief or anxiety

The use of remedies made from naturally occurring plant, animal, or mineral substances

30

How many years of a residency program is required for newly graduated M.D.'s choosing to specialize in family practice, internal medicine, or pediatrics?
A. 2 years
B. 3 years
C. 4 years
D. 5 years

3 years

31

Which of the following best describes the type of medical office practice in which providers network to offer discounts to employers and other purchasers of health insurance?
A. Sole proprietorship
B. Preferred provider organization
C. Health maintenance organization
D. Independent practice association

Preferred provider organization

32

Which of the following is an eye specialist?
A. Ophthalmologist
B. Orthopedist
C. Otolarynologist

Ophthalmologist

33

Which of the following best describes how alternative health therapies are being perceived?
A. As taking care of oneself
B. The first step before seeing a medical provider
C. A complement for traditional health care
D. A replacement for traditional health care

A complement to traditional health care

34

Concierge care does not offer patients which of the following
A. Free parking
B. Coordination of any specialist referrals
C. Hospitalization coverage when needed
D. Home or work visits as needed

Hospitalization coverage when needed

35

Which of the following does not apply to the role of a medical assistant?
A. Performing a venipuncture
B. Interpreting diagnostic images
C. Insurance coding and billing
D. Administering an injection

Interpreting diagnostic images

36

Which of the following best describes the purpose of managed care?
A. Control patient access to providers
B. Provide quality health care while containing costs
C. Limit access to specialists
D. Provide care only when patients truly need it

Provide quality health care while containing costs

37

Which of the following allied health professionals practice medicine under the direction and responsible supervision of providers and surgeons?
A. Registered health information technician
B. Physician's assistant
C. Surgical technologist
D. Physical therapist

Physician's assistant

38

Twenty-five percent of urgent care patients do not have which of the following?
A. Primary care physician
B. Insurance
C. Time to see their primary physician
D. Money to see their primary physician

Insurance

39

Approximately how many boutique operations are there in the U.S.?
A. Under 1000
B. 2000-3000
C. Over 5000
D. Over 10000

Over 5000

40

In 2007, how much of the world's population relied on alternative medicine?
A. 25-35%
B. 45-55%
C. 65-80%
D. 75%

65-80%

41

Who best knows the patient's body and financial situation?
A. The doctor
B. The patient
C. The insurance company
D. The physician

The patient

42

Which of the following is not recognized by the WHO as potentially treatable by acupuncture?
A. Gynecological disorders
B. Cancer
C. Pain
D. Psychological disorders

Cancer

43

Which of the following occurred after it was proven that bacteria caused certain disease?
A. Vaccination was encouraged
B. Greater care was taken to prevent transmission
C. There was no further need for bacterial cultures
D. Herbs were abandoned in treating disease

Greater care was taken to prevent transmission

44

Which o the following is NOT a way to reduce infection?
A. Hand washing
B. Washing instruments
C. Asepsis
D. Anesthesia

Anesthesia

45

Which of the following did the ancient Chinese cultures examine and carefully monitor because they believed the characteristics were important in medical treatment?
A. Respirations
B. Pulse
C. Temperature
D. Blood pressure

Pulse

46

Which is the earliest century in which women were accepted as medical doctors in Western culture?
A. Eighteenth
B. Fifteenth
C. Nineteenth
D. Sixteenth

Nineteenth

47

Which of the following was not included in medicine's history of "specialists" in the healing arts?
A. Shaman
B. Medicine man
C. Midwife
D. Healing priest

Midwife

48

Which of the following best defines allopathic?
A. Treating disease with remedies that produce effects different from those cause by the disease itself
B. Treating disease with remedies that produce fewer but similar effects from those cause by the disease itself
C. Treating the whole body
D. Treating disease with manipulation

Treating disease with remedies that produce effects different from those cause by the disease itself

49

Which of the following is believed to have a valid place in allopathic medicine?
A. Herbs
B. Religion
C. Acupuncture
D. Moxibustion

Acupuncture

50

Which of the following was practiced in early medicine because it was seen as an ingredient to chase away evil spirits?
A. Magic
B. Science
C. Prayer
D. Science

Magic

51

In earlier times, what influence did culture have on medicine?
A. Less than in modern times
B. More than in modern times
C. An important one
D. None at all

An important one

52

Which of the following artists created anatomic drawings representing the skeletal, muscular, nervous, and vascular systems?
A. Michelangelo
B. Rembrandt
C. Monet
D. Da Vinci

Da Vinci

53

Which of the following statements about medical education is false?
A. Christian monks held great control over medicine
B. Islam moved to preserve classical learning in medicine
C. Medical education was established in universities in the ninth century
D. Physicians were required to become licensed as early as the seventeenth century

Physicians were required to become licensed as early as the seventeenth century

54

Which of the following best descries the pagan attitude toward illness?
A. Abandon someone thought to be ill due to disfavor with the gods
B. Excuse sick persons from daily activities
C. Touch the sick to give healing
D. Encourage suicide for the elderly

Abandon someone thought to be ill due to disfavor with the gods

55

Which of the following medical pioneers discovered the method of vaccination against smallpox
A. Robert Koch
B. Charles Best
C. Louis Pasteur
D. Edward Jenner

Charles Best

56

Which of the following is NOT an example of advances in the growth of medicine?
A. Magnetic resonance imaging
B. Exploratory surgery
C. Non-invasive ultrasound
D. Laser eye surgery
E. Volume computed tomography

Exploratory surgery

57

Which of the following statements is false?
A. The hippocratic oath established guidelines for physicians' practice of medicine
B. Hippocrates was Greek
C. Most physicians swear to this oath today
D. Hippocrates' writings contributed much to today's medical culture

Most physicians swear to this oath today

58

Which of these discoveries or inventions was not made in the twentieth century?
A. Stethoscope
B. Cancer cells
C. Penicillin
D. Insulin

Stethoscope

59

The new type of bacteria that is resistant to many antibiotics is known as which of the following?
A. Methicillin Streptococcus-resistant Aureus
B. Methicillin-resistant Streptococcus Aureus
C. Methamphetamine-resistant Streptococcus Aureus
D. Methicillin-resistant Staphylococcus Aureus

Methicillin-resistant Staphylococcus Aureus

60

Which of the following statements regarding music therapy is incorrect?
A. It increases apathy in people with dementia
B. It provides pain relief
C. It relieves treatment-related distress in individuals with cancer
D. Specifically chosen music during acupuncture enhances this type of practice

It increases apathy in people with dementia

61

In which of the following diseases does the virus multiply in the intestine and invade the nervous system?
A. Cancer
B. HIV
C. Paralytic poliomyelitis
D. AIDSA

Paralytic poliomyelitis

62

Which of the following statements regarding cancer is incorrect?
A. Chronic irritation is considered a primary cause of cancer
B. Cancers contain stem cells that destroy other cancer cells
C. Chemotherapy drugs are matched to the specific genetic code of an individual
D. Cancer is often removed through surgery

Cancers contain stem cells that destroy other cancer cells

63

Many ancient healers practiced certain types of what modern-day practices?
A. Pilates and yoga
B. Yoga and meditation
C. Pilates and meditation

Yoga and meditation

64

Which group of people focused heavily on the use of herbs in early medicine?
A. Native Americans
B. Egyptians
C. Christians
D. Chinese

Chinese

65

Which of the following best describes the purpose of certification for medical assistants?
A. To set a standard for clinical practice
B. To set a standard for evaluating an individual's professional competence
C. To set a standard for all schools
D. To set a standard for providers

To set a standard for evaluating an individual's professional competence

66

Which of the following best describes the advantage of having study partner(s) when studying for the certification examination?
A. To determine the best time to sit for the examination
B. To give accountability for keeping to a planned schedule
C. To determine who will study what
D. To force a person to study

To give accountability for keeping to a planned schedule

67

The NHA (National Healthcare Association) offers and is dedicated to which of the following?
A. National certification exams for health care professionals
B. Guidelines for national certification competencies/standards
C. Continuing education program
D. All of the above

All of the above

68

Which of the following is the minimum number of years of work experience in the profession of medical assisting without formal training required for eligibility to sit for the Registered Medical Assistant examination?
A. 2 years
B. 3 years
C. 5 years
D. 7 years

5 years

69

Which of the following sections of the certification examination form medical assistants through the American Association of Medical Assistants includes medical terminology and anatomy and physiology
A. General
B. Administrative
C. Clinical
D. All sections

General

70

Which of the following organizations awards the CMA credential?
A. American Association of Medical Assistants
B. National Healthcareer Association
C. American Medical Technologists
D. Committee on Accreditation of Health Education Programs

American Medical Technologists

71

Which of the following is a correct statement about the CMA certification examination application process?
A. Must not be typewritten
B. Mail the instructions back with the application
C. Applications may take 15 days after exam application deadline to process
D. Incomplete applications are returned

Incomplete applications are returned

72

An applicant taking the certification exam offered through NHA must have either a high school diploma, or its equivalency, and have recently worked in the field of certification for a minimum of how many years as a full-time employee?
A. 3 years
B. 1 year
C. 2 years
D. 4 years

1 year

73

New industry standards require that each NHA-certified health care professional complete at least how many CE credits per year to keep certification current?
A. 6 credits
B. 3 credits
C. 4 credits
D. 5 credits

5 credits

74

Which of the following is the number of continuing education units required by the American Association of Medical Assistants to rectify the CMA credential?
A. 20
B. 30
C. 40
D. 60

60

75

The current rule stating that all newly certified and rectified CMAs will be current through the last day of their birth month in the sixth calendar year following their last certification/recertification, became effective when?
A. January 2006
B. August 2005
C. January 2005
D. June 2005

January 2005

76

Which of the following is the number of test questions on the sample examination included in the Candidates Guide to the AAMA Certification Examination?
A. 100
B. 250
C. 120
D. 220

120

77

Which of the following is the name of the official bimonthly magazine of the American Association of Medical Assistants for certified medical assistants?
A. Certified Medical Assistant News
B. CMA Today
C. American Medical News
D. Professional Medical Assistant

CMA Today

78

When must a student enroll as an AAMA member to be eligible for the reduced student rate?
A. During the first year of employment
B. Before starting a job
C. Immediately after graduation
D. Before graduation

Before graduation

79

Which of the following best describes a group of practicing medical assistants, providers, and medical assisting educators from across the United States who write items for the American Association of Medical Assistants' certification examination?
A. Curriculum Review Board
B. Task Force for Test Construction
C. American Medical Association
D. Prometric Testing Center

Task Force for Test Construction

80

Annie is worried because she knows that the CMA (AAMA) examination includes legal issues. Which of the following sections of the examination includes legal issues?
A. General
B. Administrative
C. Clinical
D. All sections

General

81

Only graduates from an accredited medical assistant program may sit for the CMA and RMA examinations. Which of the following organizations accredits these programs?
A. ABHES and CAAHEP
B. AAMA and AMT
C. AMA and AMT
D. NHA

ABHES and CAAHEP

82

Students graduating from an ABHES-accredited school can be certified through which of the following organizations?
A. AAMA
B. AMA
C. AMT
D. Both A and C

Both A and C

83

Which of the following is NOT included in the criteria for applicants sitting for the RMA examination?
A. Be a graduate of an accredited high school
B. Be of good moral character
C. Be at least 16 years of age
D. None of these

Be at least 16 years of age

84

After certification through AMT, certificates must reinstate every how often?
A. 2 years
B. 3 years
C. 5 years
D. 6 years

3 years

85

Which of the following is the name of the National Healthcareer Association newsletter?
A. The NHA today
b. CMA today
C. Professional Medical Assistant
D. Journal of Continuing Education Topics & Issues

The NHA today

86

Which of the following operates under the authority of the AAMA endowment and evaluates medical assisting programs according to standards adopted by the endowment and the CAAHEP?
A. ABHES
B. MAERB
C. TFTC
D. AMAA

MAERB

87

Which of the following organization awards the Registered Medical Assistant credential?
A. American Association of Medical Assistants
B. National Healthcareer Association
C. American Medical Technologists
D. Committee on Accreditation of Health Education Programs

American Medical Technologists

88

Which of the following organization awards the Certified Medical Administrative Assistant credential?
A. American Association of Medical Assistants
B. National Healthcareer Association
C. American Medical Technologists
D. Committee on Accreditation of Health Education Programs

National Healthcareer Association

89

Licensure is _______
A. Voluntary
B. Mandatory

Mandatory

90

Registration is ______
A. Voluntary
B. Mandatory

Voluntary

91

Certification is _______
A. Voluntary
B. Mandatory

Voluntary

92

_______ treats disease of children and adolescents
A. Emergency medicine
B. Internal medicine
C. Urology
D. Otolaryngology
E. Pediatrics

Pediatrics

93

__________ treats disorders of the ear, nose, and throat
A. Emergency medicine
B. Internal medicine
C. Urology
D. Otolaryngology
E. Pediatrics

Otolaryngology

94

______ treats long-term and chronic conditions and provides comprehensive care
A. Emergency medicine
B. Internal medicine
C. Urology
D. Otolaryngology
E. Pediatrics

Internal medicine

95

________ evaluates and treats medical conditions resulting from trauma or sudden illness
A. Emergency medicine
B. Internal medicine
C. Urology
D. Otolaryngology
E. Pediatrics

Emergency medicine

96

_______ treats orders of the urinary tract
A. Emergency medicine
B. Internal medicine
C. Urology
D. Otolaryngology
E. Pediatrics

Urology

97

_________ invented the stethoscope
A. Banting and Best
B. Roentgen
C. Laennec
D. Lister

Laennec

98

______ laid the groundwork on asepsis
A. Banting and Best
B. Roentgen
C. Laennec
D. Lister

Lister

99

_________ discovered x-rays
A. Banting and Best
B. Roentgen
C. Laennec
D. Lister

Roentgen

100

________ discovered insulin
A. Banting and Best
B. Roentgen
C. Laennec
D. Lister

Banting and Best

101

_______ performed first successful open heart surgery
A. Fleming
B. Morton
C. Barnard
D. Lillehei

Lillehei

102

_________ discovered penicillin
A. Fleming
B. Morton
C. Barnard
D. Lillehei

Fleming

103

______ introduced ether as an anesthetic
A. Fleming
B. Morton
C. Barnard
D. Lillehei

Morton

104

________ performed first human heart transplant
A. Fleming
B. Morton
C. Barnard
D. Lillehei

Barnard

105

______ started the American Red Cross
A. Nightingale
B. Blackwell
C. Barton
D. Anderson

Barton

106

_______ first female physician in Great Britain
A. Nightingale
B. Blackwell
C. Barton
D. Anderson

Anderson

107

______ founder of modern nursing
A. Nightingale
B. Blackwell
C. Barton
D. Anderson

Nightingale

108

_____ first female physician in the United States
A. Nightingale
B. Blackwell
C. Barton
D. Anderson

Blackwell

109

First baby is born from in vitro fertilization
A. 2007
B. 1978
C. 1953
D. 1990-2000

1978

110

Diabetics using stem-cell therapy stop taking insulin
A. 2007
B. 1978
C. 1953
D. 1990-2000

2007

111

The first human heart-lung bypass machine is used on a human
A. 2007
B. 1978
C. 1953
D. 1990-2000

1953

112

Human genome map is created by team of scientists
A. 2007
B. 1978
C. 1953
D. 1990-2000

1990-2000

113

Medical schools in the United States do not currently offer courses in alternative medicine
TRUE/FALSE

False

114

Most patients find there is very little difference between an M.D. and a D.O.
TRUE/FALSE

True

115

A pharmacy technician assists the pharmacist with the preparation and administration of medications.
TRUE/FALSE

True

116

A nurse practitioner is a registered nurse with an advanced education and clinical experience in a branch of nursing
TRUE/FALSE

True

117

A health unit coordinator receives on-the-job training or completes a 6-month to 1-year certification program
TRUE/FALSE

True

118

In the medical field, it is appropriate to address a person qualified by education, training, and licensure to practice medicine as Doctor
TRUE/FALSE

True

119

A medical doctor applies for a permanent license after completing a series of examinations and a minimum number of years of graduate medical education
TRUE/FALSE

True

120

Continuing medical education (CME) requirements for doctors do not vary by state or professional organization
TRUE/FALSE

False