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Please explain company basic policy

Policies for High Quality Operations:

  • Ensure safety
  • Achieve max efficiency
  • Maintain schedule
  • Passenger comfort
  • Conduct flight based on policy above
  • Any disagreement, use safer option
  • If either think the flight is unsuitable, DON’T GO!
  • Captain has final responsibility for safety
  • Dispatcher supports captain using personnel, equipment & authorities so that flights are safe & efficient
  • Do not fly if crew members are unfit for duty


Explain Go-mindedness

  • Except for the occurrence of a problem or hindrance, where there is a serious doubt that the airplane can fly safely, it is safer to continue the take-off than to reject it from a point near V1

Points to note:

  • Decision is left to the Captain’s best judgement
  • Engine failure with thrust loss, or a take-off warning that would render the airplane unflyable prior to V1: reject takeoff
  • Over EGT or engine fire without thrust loss near V1: continue takeoff
  • Malfunctions such as tyre or anti-skid failure can hinder braking performance during an RTO


Explain stabilised approach


  • Enhance situational awareness through monitoring
  • Avoid configuration changes providing more time to respond to ATC, weather changes and system operation
  • Assists in making go-around / missed approach decision
  • Provides margin for landing performance by ensuring correct touchdown speed & point Stabilised by 1,000’ AFE with Landing Checklist completed
  • 1,000’ not mandatory, but should be stabilised asap


Lost communication procedure

  • Continue the climb to the assigned altitude or MEA, whichever is higher
  • In a radar environment: 7 mins after 7600 set, OR 7 minutes at MEA, continue climb to the filed cruising altitude
  • Non-radar environment: After passing a reporting point which cannot be reported, wait 20 mins then climb to the filed altitude


Lost communication procedure NRT?



Why should you keep the VORs in Auto?

  • FMC tunes VORs and DMEs for position updating
  • Can only be in auto when HSI in MAP or PLAN mode


In flight, can you change cost index? What is the range?

  • ANA range: 20 - 200 (20 40 73 110 150 200)
  • B767 range: 0 - 999, but do not use


Seven scenarios for emergency landing? Any other scenarios?

  • Engine Failure / Fire
  • Smoke / Fire / Fumes in cabin
  • One hydraulic system remaining
  • One AC power source remaining
  • Altimeter problem (contact ATC immediately for instructions)
  • NNC contains “Plan to land at the nearest suitable airport”
  • Any other situations where continued flight safety affected


How many memory item checklists?

  • 8


Can you explain all eight memory item checklists?



Warning letter to passengers: who issues warning? Who signs letter?

  • Chief Purser issues letter, signed by the captain
  • Not mandatory if it may make the situation worse


Three types of passenger behavior?

  • Category 1, 2 and 3 behavior


Category 1 passenger behavior?

  • Current laws (e.g. criminal law) Hijacking / damaging aircraft
  • Violence against crew/passengers
  • Damage to property
  • Leads to Warning, Restraint, Police, etc


Category 2 passenger behavior?

  • Aviation Law (73-4)
  • Tampering with exit or emergency doors
  • Smoking in lavatory
  • Disturbing crew from duties
  • Using electrical device (e.g. phone)
  • Not wearing seatbelt when ordered
  • Not positioning seat back / table / footrest
  • Leaving baggage in aisle
  • Operating, moving or damaging emergency equipment
  • Leads to prohibition order


Category 3 passenger behavior?

  • Aviation Law, but not to be punished
  • Smoking in non-smoking area except lavatory
  • Shouting or making unreasonable noise
  • Leads to warning


Prohibition order? Who issues it and when?

  • If the passenger’s behaviour corresponds to “Behaviours subject to prohibition order” (Category 2)
  • Passenger continues behaviour after explanation from cabin attendant
  • Captain orders chief purser to issue prohibition order


Please explain three phases of Search and Rescue

  • Uncertainty phase
  • Alert phase
  • Distress phase


Where is SAR control centre?

  • Haneda Airport


Please explain TCAS RA. What phraseology is used?

  • Follow RA immediately (unless unsafe)
  • Stall warnings, alerts and GPWS have priority over RA
  • Visual traffic may not be the one causing RA
  • RA takes priority over ATC
  • Do not move opposite to RA
  • As soon as possible, notify the appropriate ATC unit of any RA as follows:
  • "TCAS RA"
  • "CLEAR OF CONFLICT, RETURNING TO (assigned clearance)"
  • "CLEAR OF CONFLICT, (assigned clearance) RESUMED”
  • If unable to comply with ATC instruction "UNABLE, TCAS RA"
  • File a report post-flight!


Please explain CMV

  • Converted Meteorological Visibility
  • Substitute for RVR when RVR not available
  • Calculated by factoring reported met. vis.
  • Depends on daytime or nighttime
  • Can be used for straight in NPA or CAT I ONLY

Cannot be used:

  • Takeoff
  • Circling
  • Alternate airport

Minimum: Cat I: 800m NPA: 1200 - 2000m. See table


Weather / terrain issues at NRT

  • Seasonal weather
  • Fuji / mountain waves


Signs of volcanic ash in IMC?

  • Considerations
  • Checklist (180° turn, reduce power etc.)


What action should you take if you encounter volcanic ash on short final?

  • Don’t use wipers
  • Consider go-around if you lose visibility


Explain the volcanic ash checklist

  • QRH


Explain the derated thrust settings

  • TO1: max thrust derate 95% (300), 90% (ER)
  • TO2: max thrust derate 85% (300), 80% (ER)

ABV 10,000ft Derated thrust gradually changes to reach full CLB thrust by:

  • (300) 12,000ft. The 1 or 2 annunciation disappears from the display by 12,500ft

  • (300ER,F) 30,000ft. The 1 annunciation disappears by 30,500ft The 2 annunciation remains until either flaps are extended or GA


Explain takeoff segments. Requirements for 2 engine aircraft?

  • Explain


Why do you need to make accurate Standard Callouts?

  • AOR


Please explain cruise settings (Econ, MRC, LRC)

  • ??


How do you handle blind passengers?


  • 1 attendant can escort max 2 blind people
  • 1 blind person can travel with max. 1 guide dog (treated as 1 attendant)
  • Seat assignment not in an exit row
  • Attendant (including dog) assigned to the adjacent seat
  • First to board, last to deplane
  • Limit on max. blind people: No limit at all to/from US
  • Otherwise, only limited by passenger handling capacity if no attendants on board


What is a flight deck observer weight? Always 170 lbs?

  • Weight: 170 lbs
  • Index: -1
  • It may be rounded to nearest 100