speech chapter 4 Flashcards

(17 cards)

0
Q

to look a person directly in the eyes

A

Eye contact

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1
Q

the way we use our bodies to send messages

A

Body language

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2
Q

body tells us more honestly what a person is thinking or saying then words do.

A

Actions speak louder than words

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3
Q

Tips for reading the true meaning of nonverbal communication:

A
  • Watch carefully
  • Consider the persons normal physical and verbal behavior patterns
  • One signal alone means nothing
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4
Q

How to tell a real smile from a fake smile:

A

a real smile make the lines next to your eyes crinkle up

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5
Q

the pitch and timber of someone’s voice

A

Tone of voice

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6
Q

How to tell when someone is lying:

A
  • decreased hand activity
  • Increased face touching
  • Stiff and rigid posture
  • Increased body shifting
  • Loss of eye contact
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7
Q

something that people do that stands for something for something.

A

Gesture

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8
Q

Signs of greeting in different cultures:

A

Us- hand shakes and hugs
Middle East- the salaam
Eskimos- slapping hands on heads or shoulders
Polynesians- embrace and rub each other’s backs
New Zealand- rub noses
East Africa- spit on each other’s feet

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9
Q

Like pda:

A
  • middle eastern countries
  • Latin countries
  • Italy
  • Greece
  • Russia
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10
Q

Middle ground on pda:

A

France
china
Ireland
India

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11
Q

Oppose pda:

A
Japan 
United States
Canada 
England 
Australia
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12
Q

your own area that you feel uncomfortable if someone comes in that area

A

Personal space

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13
Q

distance primarily for confidential exchanges and is reserved for close friends… distance under 18 inches

A

Intimate distance

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14
Q

the distance is comfortable for conversations between friends… a foot in a half to four feet

A

Personal distance

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15
Q

the ordinary distance people maintain from one another for most social and business exchanges… 4 feet to 12 feet

A

Social distance

16
Q

the distance for strangers where you barely acknowledge the other persons presence…. over 12 feet

A

Public distance