Flashcards in Chapter 3 Notes Deck (45)
1
What is the triple bottom line?
People, Planet and Profit
2
What does triple bottom line measure?
Social, Environental, and Financial Performance
3
a systematic assessment of a company's performance in implementing socially responsible programs, often based on predefined goals.
Social Audit
4
Born 1977-1989
Generation Y
5
Born 1990-2000
Generation Z
6
the people whose interests are affected by an organization's activities.
Stakeholders
7
Who are the Internal Stakeholders?
Employees, Owners and Board of Directors
8
What are External Stakeholders?
General and Task Environment
9
consist of all those who can claim an organization as their legal property
Owner
10
A company that is half owned by employees
Joint Owners
11
Who elects the board of directors?
Stockholders
12
Who's in charge of setting the organization's strategic goals and approving major decisions of salaries of top management?
Board of Directors
13
organizations that COMPETE for customers or resources
Competitors
14
person or an organization that PROVIDES supplies—that is, raw materials, services, equipment, labor, or energy—to other organizations
Suppliers
15
a person or an organization that HELPS another organization SELL its goods and services to customers.
Distributor
16
describes the relationship of two organizations who JOIN FORCES to achieve advantages neither can perform as well alone.
Strategic Allies
17
Taking back the tax breaks when firms don't deliver promised jobs
Clawback
18
raising money for a project or venture by obtaining many small amounts of money from many people
Crowdfunding
19
REGULATORY agencies that establish ground rules under which organizations may operate
Government regulators
20
GROUPS whose members try to influence specific issues
Special-interest groups
21
consist of the GENERAL ECONOMIC CONDITIONS and trends—unemployment, inflation, interest rates, economic growth—that may affect an organization's performance.
Economic forces
22
NEW developments in methods for transforming resources into goods or services.
Technological Forces
23
Current trends that can affect an organization
Sociocultural Forces
24
influences on an organization arising from changes in the characteristics of a population, such as age, gender, or ethnic origin
Demographic Forces
25
changes in the way POLITICS shape laws and laws shape the opportunities for and threats to an organization.
Political-Legal Forces
26
changes in the economic, political, legal, and technological global system that may affect an organization.
International Forces
27
situation in which you have to decide whether to pursue an action that benefit you or your organization but that is unethical or illegal.
Ethical Dilemma
28
pattern of values in an organization
Value System
29
relatively permanent and deeply held underlying beliefs and attitudes that help determine a person's behavior
Values
30
guided by what will result in the GREATEST GOOD for the GREATEST NUMBER of people
Utilitarian Approach
31
guided by what will result in the INDIVIDUAL's best long-term interests, which ultimately are in everyone's self-interest
Individual Approach
32
guided by respect for the fundamental rights of human beings
Moral-Rights approach
33
guided by respect for impartial standards of FAIRNESS and EQUITY
Justice Approach
34
illegal trading of a company's stock by people using confidential company information
Insider Trading
35
3 Levels of personal moral development
Preconventional, Conventional, Post Conventional
36
Follows rules
Preconventional
37
Follow expectations of others
Conventional
38
Guided by internal values
Postconventional
39
represents employees' perceptions about the extent to which work environments support ethical behavior
Ethical Climate
40
consists of a formal written set of ethical standards guiding an organization's actions.
Code of Ethics
41
employee, or even an outside consultant, who reports organizational misconduct to the public
Whistle-blower
42
manager's duty to take actions that will benefit the interests of society as well as of the organization
Social Responsibility
43
notion that corporations are expected to go above and beyond following the law and making a profit
Corporate social responsibility
44
value of natural resources, such as topsoil, air, water, and genetic diversity, which humans depend on
Natural capital
45