Copy of ESP Ch 03 - Sheet1 Flashcards Preview

12. Effective Supervisory Practices > Copy of ESP Ch 03 - Sheet1 > Flashcards

Flashcards in Copy of ESP Ch 03 - Sheet1 Deck (25):
1

leadership is an influence process in which an individual gains _____ and _____ of others...

trust and commitment

2

leadership requires the ________, through the development of trust and commitment, of those being led.

consent

3

leadership is the exertion of _____ ______ ______.

positive social influence

4

research has consistently identified two general qualities associated with effective leaders, what are they?

consideration (concern for others) and structure (concern for tasks)

5

leadership can/cannot be taught.

can

6

researchers (have/have not) uncovered any single group of qualities that characterize all leaders.

have not

7

research (does/does not) indicate that leadership potential can be measured

does

8

Your subordinates, given ____, will give more valid and realistic descriptions of your leadership behavior than others.

anonymity

9

_____ is a better predictor of effective leadership than ____ _____.

behavior, personal traits

10

Leadership is largely a matter of ________.

perception

11

T/F supervisors who's behavior leads to negative feelings on the part of peers or subordinates are likely to have less influence than those whose behavior leaves others feeling supported or empowered.

TRUE

12

Supervisory influence is directly related to two things:

1) how your colleagues and subordinates perceive your leadership behavior and 2) how your leadership behavior directly affects them

13

Supervisors have three primary sources of influence:

role, reputation, and behavior

14

Three conditions for influence:

a perception of trustworthiness, expertise, and attractiveness

15

Four dimensions of leadership fitness:

physical, intellectual, emotional, spiritual

16

Handbook of Leadership Development; three aspects of leadership / capabilities

self-management, social capabilities, work-facilitation capabilities

17

Leaders who have good self-management capabilities are:

self-aware, can balance conflicting demands, able to learn, and possess leadership values

18

Leaders with strong social capabilities:

build and maintain relationships, build effective work groups, communicate effectively, and are skilled at helping others develop

19

Leaders with strong work-facilitation capabilities are:

creative thinkers, think and act strategically, initiate and implement change, have good management skills

20

The real source of authority in any organization is...

...the legitimacy of the guiding principles that the org. lives by

21

In local government, genuine authority flows from...

the principle of public service

22

The principle of public service is...

...the fact that the people being served have granted local officials permission to govern

23

A few practices that can help you improve your leadership capacity:

seek feedback early and often; find worthy models and mentors; become a student of leadership; find challenges right for you; develop a plan to improve your leadership

24

Supervisors get ____ feedback as they move up the ladder

less

25

find and use a tool that allows for ____ _____ from subordinates, peers, and superiors

360 feedback