Kotter’s 8-Step Process for Leading Change

Question 1

What is the first step in Kotter’s 8-Step Process for Leading Change?

Answer 1

Create a Sense of Urgency – Inspire people to act with passion and purpose by identifying and communicating a bold, aspirational opportunity.

Question 2

What is the purpose of building a guiding coalition?

Answer 2

To form a powerful, volunteer-based group from within the organisation that leads and coordinates the change effort, representing diverse perspectives.

Question 3

What does forming a strategic vision involve?

Answer 3

Defining what the future will look like, why it matters, and ensuring that strategic initiatives are clearly linked to this vision to gain organisational buy-in.

Question 4

Why is enlisting a volunteer army important in change management?

Answer 4

Because large-scale change requires a broad base of committed individuals who are personally motivated and unified in achieving the common goal.

Question 5

What is the fifth step in Kotter’s model and what does it entail?

Answer 5

Enable Action by Removing Barriers – Identify and eliminate obstacles that hinder progress, promote collaboration, and empower innovation.

Question 6

What are short-term wins and why are they important?

Answer 6

Short-term wins are early, visible improvements that help maintain momentum, build morale, and encourage continued support for the change.

Question 7

How does Kotter suggest sustaining acceleration after early successes?

Answer 7

By using credibility from early wins to drive deeper change, launching new initiatives, and aligning systems and policies with the vision.

Question 8

What is the final step in Kotter’s change process and its goal?

Answer 8

Institute Change – Embed new behaviours into the culture by reinforcing them through updated systems, processes, and leadership practices.