Single, Double, & Triple-loop Learning Flashcards

(29 cards)

1
Q

Who developed the concepts of single-loop and double-loop learning?

A

Chris Argyris.

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2
Q

When were the concepts of single-loop and double-loop learning introduced?

A

In the 1970s and 1980s, especially through Argyris’ collaboration with Donald Schön.

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3
Q

What field of study are these learning concepts most associated with?

A

Organisational learning and behavioural science.

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4
Q

What is single-loop learning?

A

A process where errors are corrected without questioning underlying assumptions or values.

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5
Q

What is an example of single-loop learning?

A

A manager shortens deadlines to fix delays without examining the root cause of missed deadlines.

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6
Q

What is double-loop learning?

A

A deeper process where individuals or organisations question and change their underlying assumptions and values.

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7
Q

What is an example of double-loop learning?

A

A manager investigates whether unrealistic deadlines or poor workload balance are causing missed deadlines.

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8
Q

What is the main difference between single- and double-loop learning?

A

Single-loop changes actions; double-loop changes thinking.

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9
Q

Which type of learning leads to deeper and more sustainable change?

A

Double-loop learning.

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10
Q

In single-loop learning, what remains unchanged?

A

Underlying values, goals, or policies.

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11
Q

In double-loop learning, what gets questioned?

A

The assumptions and values behind goals and actions.

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12
Q

What metaphor is commonly used to describe single-loop learning?

A

A thermostat adjusting temperature to a fixed setting.

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13
Q

What metaphor is used for double-loop learning?

A

Questioning whether the temperature setting itself is appropriate.

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14
Q

What is triple-loop learning?

A

Learning that questions and transforms how we learn, including our values, norms, and learning systems.

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15
Q

How does triple-loop learning differ from double-loop learning?

A

Triple-loop learning reflects on how we decide what is right, not just whether our assumptions are right.

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16
Q

What is the core question of triple-loop learning?

A

“How do we decide what is right?”

17
Q

What does triple-loop learning involve?

A

Reflecting on learning systems, cultural norms, identity, and governing values.

18
Q

What is the focus of triple-loop learning?

A

Meta-learning — learning about learning.

19
Q

When is triple-loop learning most likely to occur?

A

During deep transformation, crises, or intentional culture change.

20
Q

What is an example of triple-loop learning?

A

An organisation rethinks its entire approach to accountability, moving from blame to learning culture.

21
Q

In what fields is triple-loop learning often applied?

A

Organisational development, leadership, systems thinking, adaptive learning.

22
Q

Who expanded the concept of triple-loop learning beyond Argyris’ original work?

A

Later scholars such as Bob Garratt and William Torbert.

23
Q

What is the triple-loop learning analogy for a thermostat?

A

Asking why we have a thermostat and how we define “comfort” in the first place.

24
Q

In the analogy for single-loop learning, what do people do with the thermostat?

A

They adjust the thermostat to maintain the preset temperature (e.g. 22°C) without questioning the setting.

25
In the analogy for double-loop learning, what do people question about the thermostat?
They ask whether the current temperature setting (e.g. 22°C) is appropriate and consider changing the goal.
26
In the analogy for triple-loop learning, what do people question about the thermostat system?
They reflect on why a thermostat is used at all, who decides what 'comfortable' means, and what values or systems define those decisions.
27
What does adjusting the thermostat without questioning the goal represent?
Single-loop learning — correcting actions within a fixed framework.
28
What does questioning the temperature setting represent?
Double-loop learning — examining and changing the goals or assumptions behind actions.
29
What does questioning the purpose and values behind temperature control represent?
Triple-loop learning — reflecting on the broader system of decision-making and meaning.