Ch 15 Final Review Flashcards

(22 cards)

1
Q

The way in which job tasks are formally divided, grouped, and coordinated

A

Organizational Structure

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2
Q

The degree to which tasks in an organization are subdivided into separate jobs

A

Work Specialization (division of labor)

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3
Q

The basis by which jobs in an organization are grouped together

A

Departmentalization

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4
Q

The unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom

A

Chain of Command

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5
Q

The rights inherent in a managerial position to give orders and to expect the orders to be obeyed

A

Authority

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6
Q

The idea that a subordinate should have only one superior to whom he or she is directly responsible

A

Unity of Command

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7
Q

The number of subordinates a manger can efficiently and effectively direct

A

Span of control

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8
Q

The degree to which decision making is concentrated at a single point in an organization

A

Centralization

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9
Q

The degree to which jobs within an organization are standardized

A

Formalization

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10
Q

An organization structure characterized by a low degree of departmentalization, wide spans of control, authority centralized in a single person, and little formalization

A

Simple Structure

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11
Q

An organization structure with highly routine tasks achieved through specialization, very formalized rules and regulations, tasks that are grouped into functional departments, centralized authority, narrow spans of control, and decision making that follows the chain of command

A

Bureaucracy

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12
Q

An organization structure that creates dual lines of authority and combines functional and product departmentalization

A

Matrix Structure

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13
Q

A small, core organization that outsources major business functions

A

Virtual Organization

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14
Q

An organization that seeks to eliminate the chain of command, have limitless spans of control, and replace departments with empowered teams

A

Boundaryless Organization

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15
Q

What are four effective strategies for downsizing?

A

1) Investment
2) Communication
3) Participation
4) Assistance

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16
Q

A structure characterized by extensive departmentalization, high formalization, a limited information network, and centralization

A

Mechanistic Model

17
Q

A structure that is flat, uses cross-hierarchical and cross-functional teams, has low formalization, possesses a comprehensive information network, and relies on participative decision making

A

Organic Model

18
Q

A strategy that emphasizes the introduction of major new products and services

A

Innovation Strategy

19
Q

A strategy that emphasizes tight cost controls, avoidance of unnecessary information or marketing expenses, and price cutting

A

cost-minimization strategy

20
Q

A strategy that seeks to move into new products or new markets only after their viability has already been proven

A

Imitation Strategy

21
Q

The way in which an organization transfers its inputs into outputs

22
Q

Institutions or forces outside an organization’s performance