Ch 17 Final Review Flashcards
(11 cards)
Hands-on simulations of part or all of the work that applicants for routine jobs must perform
Work Sample Tests
A set of performance-simulation tests designed to evaluate a candidate’s managerial potential
Assessment Centers
The combination of effectiveness and efficiency at doing your core job tasks
Task Performance
Actions that contribute to the psychological environment of the organization, such as helping others when not required
Citizenship
Actions that actively damage the organization, including stealing, behaving aggressively toward co-workers, or being late or absent
Counterproductivity
A way of evaluating the behaviors that are key in making the difference between executing a job effectively and executing it ineffectively
Critical Incidents
An evaluation method in which the evaluator rates performance factors on an incremental scale
Graphic Rating Scales
Scales that combine major elements from the critical incident and graphic rating scale approaches. The appraiser rates the employees based on items along a continuum, but the points are examples of actual behavior on the given job rather than general descriptions or traits
Behaviorally Anchored Rating Scales (BARS)
Method of performances evaluation where an employee’s performance is made in explicit comparison to others
Forced Comparison
An evaluation method that places employees into a particular classification, such as quartiles
Group Order Ranking
An evaluation method that rank-orders employees from best to worst
Individual Ranking
