Chapter 13.3: Monitoring and control process

Question 1

What is the main purpose of the monitoring and control process in a project?

Answer 1

To keep the project moving in the direction laid out by the execution plan by measuring progress and taking corrective action.

Question 2

What are the three main steps in the monitoring and control process?

Answer 2

Set performance standards

Compare actual performance to standards

Take corrective action

Question 3

In the thermostat analogy, what does the desired temperature represent?

Answer 3

The project standard or goal.

Question 4

What does the actual temperature represent in the thermostat analogy?

Answer 4

The actual project performance.

Question 5

What happens when there is a variance between actual and desired performance?

Answer 5

Corrective action is taken to eliminate the variance and align performance with the standard.

Question 6

Why is it important to have a clear plan before monitoring and control can occur?

Answer 6

Because without defined standards, requirements, and goals, there is nothing to measure or control against.

Question 7

What types of data are typically used for project monitoring?

Answer 7

Purchase invoices, time cards, change notices, test results, work orders, and expert opinion.

Question 8

How often should project data be collected and assessed?

Answer 8

At least weekly; more often for short tasks and less often for competent and motivated teams.

Question 9

What is the difference between internal and external control?

Answer 9

Internal control: Done by the contractor (e.g., internal reports and actions).

External control: Imposed by the customer (e.g., inspections, audits, contract terms).