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Flashcards in chapter 6 review Deck (31):

what 6 factors will affect the span of management?

1) simplicity of work
2) efficient use of information
3) quality - skills - capabilities of subordinates
4) capabilities of supervisors
5) quality dept. training
6) harmony of work force


distinguish between vertical and horizontal differentiation

vertical - levels of authority
horizontal - based on activity


what are the common ways activities and personeel are grouped within police organizations?

1) grouping by clientele
2) style of service
3) geography
4) time
5) process


difference between tall/flat organizational structures

tall; narrow spar of controll-complex-react slowly - develop policies overcome problems created by complexity

flat; reducing # traditional ranks - shorter communication lines - more direct communication less distorted


list & discuss 4 basic types of structural design w/in p.d.

1) line
2) line staff
3) functional
4) matrix


Organizational difference between sheriffs office and municipal p.d.



what are differences in organizational structure of traditional policing and community policing

bureaucratic control based centralized heirachal - autocractic management high specialization and task orientation random patrol goal oriented.

non buerocratic - dem. participating management style - generalize patrol based on intel multiple objectives prevent crime


basic cause of line & staff

line point view: staff take authority not supporting-no communication line command feels staff claim credit - operational command express staff do not see big pic. do not know dept. needs.


describe characteristic of informal org.

not on org. chart includes:
naturalness empathy, social distance, democratic orientation, leadership, group pressure, cohesiveness & unity


What is the distinction between rank and title?

rank of authority/life is assignment


in policing the major concerns of organizing deal with

identifying what jobs need to be done
the manner in which the custody of physical evidence seized at a crime scene is handled
determining how to group the jobs called for by various parts of an investigation


specialization or the division of labor is one of the basic features of

traditional organizational theory


organizing is known as the formal structure between

task and authority


as specialization increases

the resources available for general uniformed patrol invariably decrease


the simplest method of grouping within a police department is by



line structure is

the oldest simplest and clearest form of organizational design


the addition of support functions to the line elements produces a distinct organizational form that is best described as

being the line and staff structure


the functional structure is one means by which the line authority structure of an organization can be



what type of organizational design is referred to when:

The assignment of members of functional areas such as patrol, detectives, and support services to a specific project
* a type that is often used when a community has had a series of sensational crimes and the local police department forms a task force to handle them
*a situation in which the matrix structure is used for a relatively short period of time when specific programs are conducted

matrix structure


The functional organizational design model has a major disadvantage in that it increases the organizational



The advantage of which of the following types of organization design is in the formation of specific groups of individuals, combining varied talents and levels of expertise for relatively short periods of time when specific programs are conducted



______ is a police style which requires energetic and competent analysts to communicate their finding to decision makers and much more importantly, that decision makers communicate their strategies to lower levels of the organization

intelligence led policing


what is the flat structure associated with

wider spans of control, they offer advantages - short lines of communication, faster route of communication, higher moral, more pressure on supervisor


the role of the _____ is very similar to that of the police chief in a municipal police department, the person occupying this position assumes direct operational command over the entire organization

Chief Deputy


what are the important characteristics of informal organization

cohesiveness and unity


chain of command refers to

grades of authority from the chief on down


Organizational design focuses on two spatial levels of differentiation

vertical and horizontal


narrow spans of control make the department ____
taller organizations are more _____ & may react _____ during crisis situation as effective command is hampered by # of different levels present within the chain of command.

complex / slowly


traditional policing models are more ______ and ______
whereas community models are more ____ and _____

bureaucratic and control based
flexible and adaptive to the environment


on of the basic causes of organizational difficulties as line operations view them, is that staff personnel attempt to _____ over line elements instead of supporting and advising them.

assume authority


Instead of using their analytical skills, staff personnel feel that line commanders want to use them as

researchers and writers