PURPOSIVE COMMUNICATION

Question 1

is the successful conveying or sharing of ideas or feelings

Answer 1

Communication

Question 2

It is also described as a social contact

Answer 2

Communication

Question 3

which people interact with and through symbols to create and interpret meanings

Answer 3

Communication

Question 4

It fosters coordination, enabling people to comprehend each other’s thoughts and ideas.

Answer 4

Communication

Question 5

Its role is crucial to the smooth functioning of each member within an organization

Answer 5

Communication

Question 6

It aids effective and efficient decision-making

Answer 6

Communication

Question 7

It boosts managerial efficiency and leadership potential in organizations

Answer 7

Communication

Question 8

It promotes peace and cooperation among all employees.

Answer 8

Communication

Question 9

It boosts morale and promotes a healthy work environment

Answer 9

Communication

Question 10

It pertains to personal, physical, social, psychological, and cultural circumstances, among others in which communication occurs.

Answer 10

Communication context

Question 11

refer to the setting in which communication takes place. It helps establish meaning and can influence what is said and how it is said.

Answer 11

Communication context

Question 12

It involves the background of both sender and the receiver of the message.

Answer 12

Personal Context

Question 13

It includes their education, religion, socioeconomic status, marital status and beliefs that greatly influence what and how they communicate

Answer 13

Personal Context

Question 14

It pertains to the environment where communication takes place.

Answer 14

Physical Context

Question 15

It includes proximity, how far or how close the participants are to each other,

Answer 15

Physical Context

Question 16

It refers to the kind of relationship that exists between the sender and the receiver.

Answer 16

Social Context

Question 17

It includes the emotions and feelings of the participants in the communication process.

Answer 17

Psychological Context

Question 18

It involves their opinions, judgments, prejudices, attitude and perception toward each other which can play a part in the transmission of messages.

Answer 18

Psychological Context

Question 19

It is one of the vital considerations in communication.

Answer 19

Cultural Context

Question 20

It includes sets of beliefs, value systems, ethnicity, age, gender,

Answer 20

Cultural Context

Question 21

is the source that starts communication

Answer 21

sender

Question 22

imagines the message and then considers how to transmit it to the receiver.

Answer 22

message

Question 23

is the process of translating information into a form that can be transmitted to another person or system.

Answer 23

Encoding

Question 24

the part of transforming abstract opinions and ideas into symbols such as words, pictures, signs, and marks.

Answer 24

Encoding

Question 25

It refers to the information, ideas, opinions, attitudes, and feelings the sender wants to convey.

Answer 25

Encoding

Question 26

the sender uses all ___ to transmit information.

Answer 26

five senses

Question 27

is also called as the barrier that affects the message from being sent

Answer 27

noise

Question 28

External environmental factors like loud conversations, static on a phone call, or visual distractions.

Answer 28

Physical

Question 29

Biological factors such as hearing or vision impairments, fatigue, or hunger.

Answer 29

Physiological

Question 30

Mental distractions or emotional states that affect how a message is received.

Answer 30

Psychological

Question 31

Misinterpretations due to language differences or ambiguous wording.

Answer 31

Semantic

Question 32

Issues with technology, such as poor internet connectivity or malfunctioning equipment.

Answer 32

technical

Question 33

Misinterpretations arising from cultural differences

Answer 33

Culture

Question 34

is the first stage in listening, the receiver converts symbols into thoughts from the sender.

Answer 34

Decoding

Question 35

It translates encoded symbols into understandable language

Answer 35

Decoding

Question 36

is the person who received the message or to whom the message was sent;

Answer 36

recipient (receiver)

Question 37

can be one person or a group of people

Answer 37

Receivers

Question 38

it also refers to the receiver’s verbal and non-verbal response to the source’s message;

Answer 38

Feedback

Question 39

is based on the assumption that communication is transmitted in a straightforward manner - from a sender to a receiver, this clearly reflects that communication is one-way process.

Answer 39

LINEAR MODEL/ transition model sender-channel-receiver

Question 40

is a two-way process of exchanging ideas, messages and information

Answer 40

INTERACTIVE MODEL

Question 41

Between two or more sources.

Answer 41

INTERACTIVE MODEL

Question 42

It involves an active exchange between two or more parties, where each party takes turns as the sender and receiver of the message.

Answer 42

INTERACTIVE MODEL

Question 43

an interactive model of communication

Answer 43

Feedback

Question 44

This is considered the most accurate representation of the communication process.

Answer 44

transactional model

Question 45

here may be evaluated according to their credibility, self-concept or attitude towards self or others, knowledge of the subject, and intention or purpose of communication.

Answer 45

Speakers

Question 46

are characterized by their purpose of listening, knowledge and interest about the topic, listening skills, and their attitudes towards self, the speaker and ideas or information presented.

Answer 46

Listeners

Question 47

3 aspects of a message

Answer 47

content structure style

Question 48

refers to the physical environment and social context in which communication occurs.

Answer 48

situation element

Question 49

it is a two-way process; when a message is sent, a reply is expected.

Answer 49

Communication is transactional

Question 50

it is an indispensable part of the daily life.

Answer 50

Communication is inevitable

Question 51

its ultimate goal is to understand each other; when communicating either through speaking or writing,

Answer 51

Communication is goal-oriented

Question 52

when we do “self-talk” or engage in self-reflection

Answer 52

Intrapersonal

Question 53

involves three to twenty people

Answer 53

Small group

Question 54

two persons who interact with each other usually based on common communication goals

Answer 54

Interpersonal

Question 55

more than twenty people as in the case o f a public official delivering a speech to an audience.

Answer 55

Public

Question 56

Communication is not simply sending a text message, talking over the phone, or using hand gestures. It is complex.

Answer 56

Communication is complex

Question 57

despite the complexity of communication, it is a skill which can be learned; the foundational knowledge in this chapter is your first step to learning and eventually improving your communication skills.

Answer 57

Communication can be learned

Question 58

The system includes shared beliefs, values, symbols and behaviors.

Answer 58

Communication is guided by culture

Question 59

deals with one’s judgment of rightness or wrongness, appropriateness

Answer 59

Ethics

Question 60

It is a set of moral principles guiding the society to maintain social order.

Answer 60

Ethics

Question 61

Guidelines for Becoming an Ethical Communicator

Answer 61

Ethical communicators are honest; Ethical communicators are aware of the consequences of their thoughts and actions. Ethical communicators value diversity and respect other’s opinions Ethical communicators are just and fair, to be just and fair is to be impartial and objective.