Website Addresses (updated 10/15/15) Flashcards Preview

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Flashcards in Website Addresses (updated 10/15/15) Deck (48)
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1

Where can a customer access a Call Detail Record (CDR)?

business.comcast.com/voice-cdr

2

How do customers access the my DVR manager online?

xfinitytv.comcast.net/mytv/dvr

3

What Is The Website Customers can access to transfer their XFINITY service?

http://www.xfinity.com/move-transfer.htm
(old) comcast.com/moversedge

4

What is the web address to access Xfinity Home Security Web Portal?

www.xfinity.com/xhsportal

5

Where can you download a user manual for Xfinity Home?

http://customer.xfinity.com/help-and-support/home-security/user-manual
(not specific page) comcast.com/XFINITYHomeSupport)

6

What Internet address is available to customers to customize rules and events?

Subscriber Portal - www.xfinity.com/XHSportal

7

Where can a customer go on the internet to watch "How-To" Videos, Download their User Manual, and check out help and support forums and FAQs for Xfinity Home Security?

http://customer.xfinity.com/help-and-support/home-security/

8

What website do you use to put alarm system in test mode?

https://copalink.copsmonitoring.com/login/

9

What site can a customer visit to get additional easy-to-use device installation kits as well as bundles, and add on packs?

http://www.xfinity.com/home-security
(old) www.comcast.com/CustomHome

10

What is the mobile websites name?

http://m.xfinity.com/m/
(old) http://m.comcast.net

11

What website can you access to create a username to access internet TV and manage your account as well as reschedule appointments?

www.comcast.com/getstarted

12

What website does a customer go to to create a primary Comcast User ID?

http://my.xfinity.com/learn/comcast-id/
(old) http://www.mycomcastid.com

13

Where can I go to get more information about Comcast's apps?

http://customer.xfinity.com/help-and-support/xfinity-apps

14

What is the URL for our Xfinity WiFi Home Hotspot?

http://wifi.xfinity.com/
(old) wifi.comcast.com/hotspots

15

What is the website customers would access to program their remotes?

http://customer.xfinity.com/remotes

16

What is the website customers would access to activate their services?

www.comcast.com/activate

17

What is the website customers would access to move their services?

http://www.xfinity.com/move-transfer

18

What is the website customers would use to access their X1 streaming services?

xtv.comcast.net

19

What is the website that employees would use to make changes to their accounts?

http://courtesyondemand.teamcomcast.com

20

What is the website Xfinity Internet customers may go to if they have been notified that they are eligible for a modem upgrade?

https://deviceupgradeportal.g.comcast.net/
(old) www.comcast.com/deviceupgrade

21

What is the website that an Xfinity customer can go to for additional assistance with their internet?

http://customer.xfinity.com/help-and-support/wireless-gateway
(old) xfinity.com/internethelp

22

What website can a customer go to Opt Out of Receiving More Relevant Advertising relating to Comcast Xfinity services?

http://www.xfinity.com/adservices
(old) http://www.comcast.com/adservices

23

Where would I find the system requirements of the XFINITY TV website?

https://xtv.comcast.net/

24

What Website can a comcast customer go to for an additional help an support?

http://customer.xfinity.com/help-and-support/
(old) http://customer.comcast.com/help-and-support/

25

What is the URL to access Einstein?

einstein.cable.comcast.com

26

What is the URL where I can find out more information or help about the X1 platform?

http://www.xfinity.com/x1

27

What is the website to get more information on Business packages and information?

http://business.comcast.com/

28

What website would a customer visit to view purchased content?

http://xfinitytv.comcast.net/
(old) www.xfinity.com/tv

29

What website would a customer visit for remote control support for codes, programming and FAQ's?

http://customer.xfinity.com/help-and-support/xfinityremotecontrols/
(old) www.xfinity.com/remotes

30

For information on parental controls, what website would a customer visit?

http://www.xfinity.com/Corporate/Customers/ParentalControls.html
(old) www.xfinity.com/parentalcontrols