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Flashcards in Woodridge Care Quarterfinals game Deck (50)
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1

What is the code to access XFINITY Voicemail from home?

*99

2

When Accessing the Voicemail menu, what button do you press to delete the message?

7

3

Where can a customer who has XFINITY Internet go to Enable or Disable Readable Voicemail?

XFINITY Connect

4

What type of cable is used to connect the eMTA to a customer's phone or phone jack?

RJ11 or RJ14

5

How many emails addresses can a customer have active on their account at any given time?

7

6

How much storage do customers get per email account?

10 GB per email

7

How many ethernet ports are available on the back of an XB3 eMTA?

4

8

What is the command line that displays the IP address, subnet mask, and default gateway for all adapters?

Ipconfig

9

The input/output on the DTA accepts which cable format?

Coax

10

Which HDTV video connection uses RCA connectors?

Component

11

What is name of Comcast's new RF remote control?

XR-5 or XR-11 remote

12

Name the 6 TV Rating Locks under Parental Controls?

Y, Y7, G, PG, TV-14, TV-MA

13

What program provides low-cost internet access to low income households?

Internet Essentials

14

Comcast sets records with its "Every Minute. Every Medal, Every Screen" approach to the 2014 Olympic games located in what city?

Sochi, Krasnodar Krai, Russia

15

Name the book series that is the basis for the wildly popular HBO show "A Game of Thrones"

A Song of Fire and Ice

16

What is Comcast's NASDAQ stock (ticker) symbol?

CMCSA

17

How many free phone numbers can be created and used with the XFINITY Voice2Go app?

4

18

How long does eMTA battery backup last?

6-8 hours

19

Name two countries that you can make unlimited long distance calls to?

USA, Canada, Mexico

20

What is the MTTR to resolve a NDT issue?

24 hours

21

What is the current download speed of Blast in the majority of the Chicago Market?

75mbps

22

After an account is fully disconnected, how long will their email remain active?

0 days

23

What does IP stand for?

Internet Protocol

24

What system translates a web page domain name into an IP address?

DNS (Domain Name System)

25

What smartphone app allows you to download TV Shows, Movies, and stream select channels directly to your tablet or smartphone?

XFINITY TV Go

26

How many hours of HD video can one X1 box hold?

60 hours

27

Name three of the apps available on X1?

Facebook, Pandora, Instagram, Flickr, XFINITY Share, XFINITY Games, weather, traffic, sports

28

Name a TiVO box model that can use Xfinity On Demand?

Premiere Series, Roamio, Mini

29

What company did Ralph Roberts purchase in 1963 that would eventually become Comcast?

American Cable Systems

30

The new retail locations that feature interactive products, Sales Consultants, and iPad bar are called what?

XFINITY Store

31

Name a movie that contributed to Universal Pictures shattering the industry mark for highest grossing year in only 7 months in 2015?

Jurassic World or Furious 7

32

Comcast services US residential and commercial customers in how many states?

40 plus the District of Columbia

33

What is the speed offered for the Xfinity Home Cellular backup?

3G or 786kbps

34

A new customer or an existing customer who has been with Comcast less than six months will have to have this performed before getting Xfinity Home Secure.

Risk Assessment (Credit Check)

35

Name 5 of the 12 Xfinity Voice features.

3 way calling, Anonymous Call Rejection, Call Forwarding, Call Forwarding Selective, Call Return, Call Screening, Call Waiting, Caller ID, Caller ID Blocking Per Call, Caller ID will Call Waiting, Repeating Dialing, Speed Dial 8

36

What does eMTA stand for?

embedded multimedia terminal adapter

37

How long can Voicemail messages be?

5 minutes

38

The first 6 digits of a phone number are referred to as what in the Rate Center lookup tool?

NPA and NXX

39

What is the default IP address of XB3 Gateway eMTA?

10.0.0.1

40

What is the name of the tool that allows all customers to retrieve their user IDs on their own, without having to contact support?

Comcast User ID (UID) lookup Tool

41

Computers on the Comcast network get their IP addresses automatically from what server?

DHCP

42

How many static IP addresses does Comcast normally provide to residential Extreme 105 tier customers in the Big South region?

0

43

Comcast teamed up with characters from what animated movie to promote the XFINITY Voice Remote?

Minions

44

What is the 19-pin connector for digital video?

HDMI

45

Provided they have HSI service, what is the website X1 subscribers may visit to stream live TV in their homes?

xtv.comcast.net

46

What additional device is necessary to utilize XFINITY games on an X1 box?

Android or Apple phone or tablet

47

What service allows college students at select campuses to watch live TV across mobile, tablet, and computer screens for free?

XFINITY on Campus

48

The Comcast Center in Philadelphia has how many floors?

58 (three below ground)

49

The name "Comcast" is a portmanteau of what two words?

Communication and Broadcast

50

Ralph Roberts founded Comcast within the purchase of a 1200 subscriber cable system in what Mississippi town?

Tupelo