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Flashcards in TeamComcast.com Deck (123)
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1

Central Division received which award during the Film Festival Collective in 2015?

Content Innovation Award

2

What four stock numbers are shown under Market section on TeamComcast home page?

NASDAQ, NYSE, CMCSK, CMCSA

3

What selections can be found on the HR/Benefits tab?

My Health, My Money, My Life, Employee Handbook, My Wellness

4

What are the available selections under Locations and Departments tab on Teamcomcast home page?

Northeast, Central, West, Spotlight, Headquarters, Comcast Business

5

What are Three links found at the top of Teamcomcast?

Self-Service, Interactive Map, TeamPlayer

6

What are the five customer experience pillars?

1) Customer Viewpoint 2) Automated Support 3) Reliability 4) Employee Empowerment 5) Simplification

7

What is the Comcast all-employee program that is now in its second season?

The Idea

8

The winner of the Idea receives what?

$5,000, trip for 2 to Finals of the Voice, including VIP treatment at the Finals

9

What was the company goal for volunteers the West Division for Comcast Cares day in 2014?

80,000 Employee Volunteers

10

The Largest Single-Day Corporate Volunteer effort in the country?

Comcast Cares Day

11

Where can you sign up as an employee to volunteer for Comcast cares day?

www.comcastinthecommunity.com

12

What is the annual award Presented by Comcast which recognizes frontline leaders who work with their frontline team to overcome challenges, identify issues, develop solutions, and motivating and inspiring employees?

The Dan Aaron Award

13

Who can you contact if you have a Workplace of Business ethics Issue?

1-877-40-Listens or www.ComcastListens.com

14

Who is the author of "An Incredible Dream: Ralph Roberts and the Story of Comcast"?

William Novak

15

What is the convenient and time-saving way Comcast allows their employees to assist customers outside of work with a billing or repair issue?

"We're On It" Cards

16

The Chairman and CEO of Comcast

Brian L. Roberts

17

Founder and Chairman of Comcast

Ralph J. Roberts

18

President & CEO, Comcast Cable and EVP

Neil Smit

19

Chief Executive Officer for NBCUniversal, and Executive Vice President for Comcast Corporation

David Cohen

20

The LAMP award is

Local Advertiser Multi-Screen performance Awards, based on purchases with Comcast Spotlight.

21

Comcast employees are eligible to vote for LAMP awards? True or False?

False

22

What is the number for ESC

877-909-4748

23

What is the 3rd party company that helps employees with insurance issues?

Accolade

24

A new technology initiative designed to teach Boys and Girls Club members about our Digital world and ignite their passion for technology.

My.Future

25

Comcast was recently named one of the top 50 community-minded companies in America for the second consecutive year. What is the name of the award?

The Civic 50

26

Comcast Senior Vice President of Strategic and Financial Planning, Comcast Corporation.

Devesh Raj

27

Employees that don't support our customers directly, can view Einstein content on a special version. What is it called?

Einstein Lite

28

What percentage of respondents in the 2014 Einstein survey feel that Einstein helps them be more effective?

77 %

29

What percentage of respondents in the 2014 Einstein survey use Einstein every day?

90 %

30

In what year was Casper retired?

2013