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POSLOVANJE HOTELA > 15. Upravljanje Ljudskim resursima u hotelu. > Flashcards

15. Upravljanje Ljudskim resursima u hotelu. Flashcards

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POSLOVANJE HOTELA (15 decks)

1. Hotelijerstvo - osnovni pojmovi

2. Struktura (suvremene) hotelske industrije

3. Hotelijerstvo Hrvatske

4. Kategorizacija hotela

5. Koncept upravljanja u hotelijerstvu - franšizni ugovori i ugovori o upravljanju.

6. Konkurentski uvjeti na hotelskom tržištu.

7. Organizacija, smještaj i domaćinstvo.

8. Upravljanje odjelom hrane i pića u hotelu.

9. Direktor hotela.

10. Marketing i prodaja.

11. Vlasništvo i investicije.

12. Kontroling u hotelu.

13. Privatni smještaj.

14. Nabava, tehnička služba.

15. Upravljanje Ljudskim resursima u hotelu.

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