Chapter 8 (BAL) Flashcards

(36 cards)

1
Q

Two or more people who interact and who influence one another; exists when two or more people interact for more than a few moments, affect one another in some way, and think of themselves as “us.”

A

Group

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2
Q

Co-participants working individually on a noncompetitive activity

A

Co-actors

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3
Q

Tendency of people to perform simple or well-learned tasks
better when others are present; strengthening of dominant (prevalent, likely) responses in the presence of others.

A

Social facilitation

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4
Q

The effect of others’ presence increases with their numbers; sometimes the arousal and self-conscious attention created by a large audience
interferes even with well-learned, automatic behaviors, such as speaking.

A

Crowding

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5
Q

Enhancement of dominant responses is strongest when people think they are being evaluated.

A

EVALUATION APPREHENSION

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6
Q

Conflict between paying attention to others and paying
attention to the task overloads our cognitive system, causing arousal.

A

DRIVEN BY DISTRACTION

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7
Q

Mere presence of others produces some arousal even without evaluation apprehension or arousing distraction.

A

Mere presence

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8
Q

Tendency for people to exert less effort when they pool their efforts
toward a common goal than when they are individually accountable.

A

Social loafing

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9
Q

People who benefit from the group but give little in return

A

free riders

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10
Q

Loss of self-awareness and evaluation apprehension; occurs in group
situations that foster responsiveness to group norms, good or bad.

A

Deindividuation

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11
Q

A group has the power not only to arouse its members but also to render them
unidentifiable; People’s attention is focused on the situation, not on themselves; because “everyone is doing it,” all can attribute their behavior to the situation rather
than to their own choices.

A

Group size

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12
Q

Aggressive outbursts by large groups are often preceded by minor actions that
arouse and divert people’s attention; there is a self-reinforcing pleasure in acting impulsively while seeing others do likewise; when we see others act as we are
acting, we think they feel as we do, which reinforces our own feelings

A

Arousing and Distracting Activities

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13
Q

A self-conscious state in which attention focuses on oneself. It makes
people more sensitive to their own attitudes and dispositions.

A

Self-awareness

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14
Q

Phenomenon where individuals become more extreme in their attitudes and
beliefs after discussing them with a group of like-minded individuals.

A

GROUP POLARIZATION

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15
Q

Deals with the arguments presented during a
discussion

A

Informational Influence

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16
Q

The other concern how members of a group view
themselves “vis-á-vis” the other members.

A

Normative influence

17
Q

Evaluating our opinions and abilities by comparing our views with others

A

SOCIAL COMPARISON

18
Q

The mode of thinking that persons engage in when concurrence-seeking
becomes so dominant in a cohesive group that it tends to override realistic
appraisal of alternative courses of action

19
Q

8 SYMPTOMS OF GROUPTHINK

A

An illusion of invulnerability
Unquestioned belief in the group’s morality
Rationalization
Stereotyped view of opponent
Conformity pressure
Self-censorship
Illusion of unanimity
Mindguards

20
Q

Symptom of groupthink where all group members developed an excessive
optimism that blinded them to warnings of danger.

A

An illusion of invulnerability

21
Q

Symptom of groupthink where group members assume the inherent
morality of their group and ignore-ethical and moral issues.

A

Unquestioned belief in the group’s morality

22
Q

Symptom of groupthink where the groups discount by collectively justifying their decisions

A

Rationalization

23
Q

Symptom of groupthink where groupthinkers consider their enemies too evil to
negotiate with it too weak and unintelligent to defend themselves against the planned
initiative.

A

Stereotyped view of opponent

24
Q

Symptom of groupthink where group members rebuffed those who raised doubts about the
group’s assumptions and plans, at times by personal sarcasm.

A

Conformity pressure

25
Symptom of groupthink where to avoid uncomfortable disagreements, members withheld or dis-counted their misgivings.
Self-censorship
26
Symptom of groupthink which is created by self-censorship and pressure not to puncture the consensus
Illusion of unanimity
27
Symptom of groupthink where some members protect the group from information that would call into question the effectiveness or morality of its decisions.
Mindguards
28
3 ways to enhance group brainstorming
Combine group and solitary brainstorming Have group members interact by writing Incorporate electronic brainstorming
29
More influential than a minority that wavers is a minority that sticks to its position
Consistency and persistence
30
Conveyed by consistency and persistence
SELF-CONFIDENCE
31
A persistent minority punctures any illusion of unanimity; when a minority consistently doubts the majority wisdom, majority members become freer to express their own doubts and may even switch to the minority position.
DEFECTIONS FROM THE MAJORITY
32
The process by which certain group members motivate and guide the group
Leadership
33
3 types of leadership
TASK LEADERSHIP SOCIAL LEADERSHIP TRANSFORMATIONAL LEADERSHIP
34
Leadership that organizes work, sets standards, and focuses on goals
TASK LEADERSHIP
35
Leadership that builds teamwork, mediates conflict, and offers support
SOCIAL LEADERSHIP
36
Motivates others to identify with and commit themselves to the group’s mission; leadership that, enabled by a leader’s vision and inspiration, exerts significant influence.
TRANSFORMATIONAL LEADERSHIP