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Flashcards in social welfare Deck (73)
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1
Q

what five characteristics of bureaucracies

A
  1. high degree of specialization
  2. hierarchical authority structure with specified areas of command and responsibility
  3. impersonal relationships between members
  4. recruitment of members on the basis of ability
  5. differentiation of personal and official resources
2
Q

what is a high degree of specialization

A

one of five characteristic of bureaucracies

3
Q

what is the hierarchical authority structure with specified areas of command and responsibility?

A

one of the five characteristics of bureaucracies

4
Q

what is the impersonal relationships between members

A

one of the five characteristics of bureaucracies

5
Q

what is the recruitment of members on the basis of abilities

A

one of the five characteristic of bureaucracies

6
Q

what is differentiation of personal and official resources.

A

one of the five characteristic of bureaucracies

7
Q

what are the five characteristic of professionals?

A
  1. use of professional organization as a major reference
  2. a belief in the service to the public
  3. a sense of calling to the field
  4. professional autonomy
  5. specialized knowledge base
8
Q

what is use of professional organization as a major reference part of?

A

one of the five characteristics of professionals

9
Q

what is a belief in the service to the public

A

one of the five characteristic of professionals

10
Q

what is a sense of calling to the field

A

one of the five characteristic of professionals

11
Q

what is a professional autonomy?

A

one of the five characteristics of professionals

12
Q

what is specialized knowledge base

A

one of the five characteristics of professionals

13
Q

who came up the with characteristics of both bureaucracies and professionals?

A

Richard Hall

14
Q

issues for professionals in organization

A
  1. functional rationality

2. substantive rationality

15
Q

what are functional rationality and substantive rationality classified as

A

issues for professionals organization

16
Q

what is functional rationality

A

the professional to hired to do tasks that are assigned by the agency. the knowledge and skills sought from professionals are narrowly defined to accommodate the tasks required

17
Q

what is: the professional hired to do tasks that are assigned by the agency. the knowledge and skills sought from professionals are narrowly defined to accommodate the tasks required?

A

functional rationality[ issue for professional organization]

18
Q

what is substantive rationality

A

the professional on the basis of knowledge and experience, determines the tasks to be performed with clients as well as other tasks that must be accomplished through referrals

19
Q

what is: the professional on the basis of knowledge and experience, determines the tasks to be performed with clients as well as other tasks that must be accomplished through referrals

A

substantive rationality [issues for professional organization ]

20
Q

what is a natural helper?

A

generally a friend, not trained, unpaid, immediately available, no time limit, subjective views, interacts on equal basis, informal, independent, reciprocal relationship, familiar with individual, limit on the help they can offer, has common life experiences

21
Q

what kind of helper is this: generally a friend, not trained, unpaid, interact on equal basis, subjective view, common experiences, familiar with individual, no time limit, help limited, reciprocal relationship, immediately available, informal, independent

A

a natural helper

22
Q

what is a professional helper?

A

stranger, formal, agency, paid, trained, non-reciprocal relationship, limited time, assessment skills, interacts on unequal basis, limited availability, help limited by agency, often different experiences, objective view

23
Q

what kind of helper is this: stranger, agency paid, trained, non-reciprocal relationship limited time, assessment skill, interacts on unequal basis, limited availability, help limited by agency, often different experiences, objective view

A

professional helper

24
Q

who established ‘attributes of a profession’?

A

Greenwood

25
Q

what are the 5 major attributes by greenwood

A
  1. systematic body of knowledge
  2. professional authority
  3. sanction of community
  4. regulative code of ethics
  5. professional culture
26
Q

what is systematic body of knowledge

A

‘a body of theory’- professionals skills flow from and are supported by a fund of knowledge, organized into an internally consistent system

27
Q

what is: ‘a body of theory’ professional skills that flow from and re supported by a fund of knowledge, organized into an internally consistent system

A

a systematic body of knowledge [one of the five major attributes]

28
Q

what is professional authority

A

unlike customer is always right; the professional dictates what is good or bad, they have extensive education, clients faith, functional specificity

29
Q

what is: unlike customer is always right; the professional dictates what is good or bad, extensive education, clients faith and functional specificity

A

professional authority[ one of the major attributes]

30
Q

what is clients faith?

A

that the professional will meet the clients needs

31
Q

what is functional specificity

A

refers to the professional authority which is limited to those specific spheres within the professional has been educated [ professionals only have authority on what they have been trained on]

32
Q

what is sanction of community

A

accrediting, approval of community, monopoly

33
Q

what is: accrediting, approval of community, monopoly

A

sanction of community [one of the major attributes]

34
Q

what are the two methods for the reaccrediting process

A
  1. to persuade community to allow professional titles only when conferred by an accredited professional school
  2. to persuade community to institute licensing
35
Q

what is regulative code

A

placing ethics in the workplace for their members

36
Q

what is: placing ethics in the workplace for their members

A

regulative code [ one of the five major attributes]

37
Q

what is prescriptive ethics?

A

formal ethics usually written

38
Q

what is aspirational ethics

A

informal, social welfare

39
Q

what is the notion of universalism

A

which assumes emotional neutrality, that is the provision of service to whoever requests it, regardless, of age, income, politics, religion, race, sex and social status

40
Q

what is: which assumes emotional neutrality, that is the provision of service to whoever requests it

A

notional of universalism

41
Q

what is notion of disinterestedness

A

where the professional is less motivated by self-interest and more by the impulse to perform maximally [ perform best you can]

42
Q

what is: where the professional is less motivated by self-interest and more by the impulse to perform maximally

A

notion of disinterestedness

43
Q

what are the two ethic requirements before forming a professional ethics:

A
  1. all new knowledge disseminated to colleagues

2. professionals must refrain from acts which jeopardize the authority of colleagues

44
Q

what is professional culture?

A

formal groups: 1.organizations through which the profession performs its services.

  1. organization whose function are to replenish the professions supply
  2. organizations promotion a growing conscious-ness of important professional issues on behalf of the profession’s members[Canadian Association of social workers]
45
Q

what did these formal organizational groups below to:
1. professional perform services
2. replenish professions supply
3. promoting issues on behalf of professionals
1.

A

professional culture [ one of the five major attributes’

46
Q

what is deferiprone

A

a drug

47
Q

who protested for the warning label on the deferiprone

A

Nancy Olivieri

48
Q

what Greek term does ethics derive from?

A

ethos- meaning customs, usage or habits

49
Q

what is metaethics?

A

which is the analysis of the meaning or moral terms

50
Q

what is normative ethics

A

which is concerned with the application of moral concepts and principles to decisions about hat is morally right or wrong, or good or bad, in professional practice [what would be unethical]

51
Q

what is the code of ethics

A

sets ideal, guidelines and standards for practitioner conduct and provides a basis for consumer protection

52
Q

what three ways can ethics be seen as serving functions

A

normative
aspirational
prescriptive

53
Q

what is normative ethics:

A

identifies what the expected standard for professional conduct should be. [ how you should behave]

54
Q

what kind of ethic is this: identifies what the expected standard for professional conduct should be [ how you should behave]

A

normative

55
Q

what is aspirational

A

identifies the principles to which social workers attempt to reach [ you aspire to perform well every time]

56
Q

what ethic is: identifies principles to which social workers attempt to reach [ you aspire to perform well every time]

A

aspirational

57
Q

what is prescriptive ethics

A

identifies behaviours to which social workers shall be held accountable [ what I have to do]

58
Q

what ethic: identifies behaviours to which social workers shall be held accountable [what I have to do]

A

prescriptive

59
Q

what are two types of ethical judgments?

A

deontic judgement

aretaic judgment

60
Q

what is deontic judgment

A

speak to decisions social workers make regarding moral obligations such as’ the best interest of the client’ as a first order of moral obligation

61
Q

what kind of judgment is: speak of decisions social workers make regarding moral obligations such as ‘ the best interest of the client’ as a first order of moral obligation

A

deontic judgement

62
Q

what is aretaic judgment

A

refer to decisions regarding goods and resources such as social work’s advocating for greater command-over resources for all people

63
Q

what kind of judgment: refer to decisions regarding goods and resources such as social work’s advocating for greater command-over resources for all people

A

aretatic judgment

64
Q

what are the 4 roles of ethics

A
  1. provide a statement of moral principle and assists the professional in attempting to balance conflicting principles
  2. to help establish a group as a profession
  3. to support and guide individual professions
  4. to help meet the responsibilities of being a professional
65
Q

what us the ethical duty?

A

prescribe; social workers are responsible for ensuring their clients have rights

66
Q

what is ethical responsibilities

A

aspirational and normative; a breach of responsibilities such as missing an appointment cause I feel like

67
Q

is ethical duty or responsibility prescriptive

A

ethical duty

68
Q

what are the three ethical issues ?

A

application
interpretation
context

69
Q

what is an ethical application issue

A

practicing beyond competence
failure to keep up with literature
limited opportunities for training

70
Q

what is an ethical interpretation issue

A

limited collegial feedback, limited supervision

professional drift

71
Q

what is ethical context issues

A

dual relationships
having too much access to info
community adaptions
oppression, exploitation, disadvantage
using northern positions as a means of obtaining work else where
working in a community with no intentions to stay

72
Q

what two dialogues are involved in deconstructing

A
  1. provincial narratives

2. community narratives

73
Q

what is contextual patterning?

A

having a basic understanding of community and how an area functions generally but keeping an open mind when entering these situations