problem solving
an effort to overcome obstacles obstructing the path to solution
The problem-solving cycle includes:
4 strategies that can help in strategy formulation:
A well-structured problem has a …
… clear path to a solution.
An ill-structured problem …
… lacks clear path to solutions.
Example for well-structured problems:
Means-ends analysis:
A strategy in which current state is compared to goal state and steps are taken to minimize differences.
Other heuristics than means-ends analysis:
Isomorphic problems:
- content differs
Does problem presentation matter?
Yes!
Some ill-structured problems are insight problems, because …
… you need to see the problem in a novel way.
Insight is a …
… sometimes sudden understanding of a problem or a strategy to solve this problem.
Gestalt psychologist Max Wertheimer thought about productive thinking as …
… involving insights and as opposit to reproductive thinking.
Two ways to distinguish solving of insightful and non-insightful problems:
In insightful problems:
What can help to generate insights?
sleep, rest, divergence etc.
Mental set:
a frame of mind involving an existing model of representing a problem or its context.
Mental set aka.
entrenchment
Problems in problem solving:
- functional fixedness (a hammer is a hammer and nothing else)
Another kind of mental set:
stereotypes
2 kinds of transfer (influence of the solution of an earlier problem on the next problem):
- positive transfer
Example for transfer of analogies:
military problem vs. radiation problem
One can actively search for analogies btw problems, but what can be another problem:
Transparency: One sees analogies just because of similar content.
Putting a problem aside for a while is called …
… incubation.
Statements made by a problem solver a called …
… verbal protocols.