Ethics And Professional Issues - Domain Quiz Flashcards
(182 cards)
Dr. Everett Ernest, a licensed psychologist, has recently started a practice in a small town. He learns from a mutual friend that Dr. Cathy Chatty (also a psychologist) has been revealing confidential information about some of her clients to members of the community. Dr. Ernest should:
Select one:
a. contact the clients to let them know what he has heard.
b. obtain consents from the clients and file a complaint with the Ethics Committee.
c. consult with a colleague about the situation.
d. do nothing since the information about Dr. Chatty is hearsay.
Ethical guidelines require psychologists to take some action in situations in which a fellow professional is believed to have acted unethically. However, a psychologist can choose from several alternatives when doing so.
Answer C is correct: Of the answers given, this is the best one. If Dr. Ernest felt comfortable with discussing the issue with Dr. Chatty, that would probably be the best course of action. Since this is not given as an alternative, consulting with a colleague is the best answer.
Answer A is incorrect: Contacting the clients wouldn’t be appropriate.
Answer B is incorrect: Filing a complaint is always an option, but given the way that Dr. Ernest found out about the problem, this would probably not be the best course of action. It also wouldn’t be appropriate to contact Dr. Chatty’s clients.
Answer D is incorrect: It is because the information is “hearsay” that consulting with a fellow professional might be the best initial course of action.
The correct answer is: consult with a colleague about the situation.
Dr. Marla Martin is asked to provide crisis intervention services to community members who were recently affected by a tornado that destroyed their homes. Dr. Martin does not have experience providing assistance to people who have been traumatized by a natural disaster, but there is no one else in the area who has experience and is available to see these individuals. As an ethical psychologist, Dr. Martin should:
Select one:
a. provide services only if she is supervised by another professional who has experience with victims of a natural disaster.
b. provide services to these individuals but use only interventions that she has experience using.
c. provide services to these individuals but stop when the crisis has ended or other services become available.
d. refuse to provide the services.
This issue is addressed in Standard 2.02 of the Ethics Code.
Answer C is correct: Standard 2.02 states: “In emergencies, when psychologists provide services to individuals for whom other mental health services are not available and for which psychologists have not obtained the necessary training, psychologists may provide such services in order to ensure the services are not denied. The services are discontinued as soon as the emergency has ended or appropriate services are available.”
The correct answer is: provide services to these individuals but stop when the crisis has ended or other services become available.
Dr. Samantha Stern is a psychologist who assists with hiring and promotion decisions at a mental health clinic. She recommends that one of the psychologists NOT be considered for promotion because of an unresolved charge of sexual harassment against him. Dr. Stern’s recommendation is:
Select one:
a. consistent with the provisions of the Ethics Code.
b. a violation of the provisions of the Ethics Code.
c. ethical as long as the clinic considers the psychologist if he is acquitted of the charge.
d. not addressed by the Ethics Code.
This situation is explicitly addressed in Standard 1.08 of the APA’s Ethics Code.
Answer B is correct: Standard 1.08 states: “Psychologists do not deny persons employment, advancement, admission to academic or other programs, tenure, or promotion, based solely upon their having made or their being the subject of an ethics complaint.”
The correct answer is: a violation of the provisions of the Ethics Code.
Dr. Stan Sanchez is not getting along with his neighbor and finds that he has little patience and tends to get angry easily with therapy clients who resemble the man. To be consistent with the requirements of the APA’s Ethics Code, Dr. Sanchez should:
Select one:
a. refer clients who resemble his neighbor to another therapist.
b. inform clients who resemble his neighbor about his current situation and discuss their options with them.
c. consult with another professional to determine the best course of action.
d. monitor his behavior for signs of impaired objectivity and peformance.
This situation is addressed in Standard 2.06 of the Ethics Code.
Answer C is correct: Standard 2.06 states that, when psychologists become aware that “personal problems may interfere with their performing work-related duties adequately, they take appropriate measures, such as obtaining professional consultation or assistance.”
Answer A is incorrect: Referral may be appropriate but, before doing so, Dr. Martin would want to discuss this situation with a colleague to determine if that is the best course of action.
Answer B is incorrect: Informing the client about his personal problem would not be an appropriate course of action.
Answer D is incorrect: Monitoring his activity would not be sufficient since Dr. Martin is already aware that his problem with his neighbor is having an adverse impact on his effectiveness with some of his clients.
The correct answer is: consult with another professional to determine the best course of action.
Pro bono services are ________ by the APA’s Ethics Code.
Select one:
a. required
b. encouraged
c. prohibited
d. not addressed
Although the term “pro bono” is not used in the Ethics Code, General Principle B (Fidelity and Responsibility) states that psychologists “strive to contribute a portion of their professional time for little or no compensation or personal advantage.”
Answer B is correct: Since the General Principles are aspirational (rather than mandatory), an implication of the above requirement is that pro bono services are encouraged or recommended – but not required – by the Ethics Code.
The correct answer is: encouraged
“Vicarious liability” is most likely to be a concern when a psychologist is acting in the role of:
Select one:
a. supervisor.
b. advocate.
c. faculty member.
d. radio talk show host.
Under certain circumstances, supervisors may be legally responsible for the actions of their supervisees.
Answer A is correct: The determination of vicarious liability ordinarily rests on the disparity in training and experience between the supervisor and supervisee and the level of responsibility the supervisor has for the supervisee’s actions.
The correct answer is: supervisor.
You receive a letter from the Ethics Committee asking for information about a former client who has filed a complaint against her current therapist. You stopped seeing the client over seven years ago. You should:
Select one:
a. cooperate with the Committee’s request by sending it a copy of the client’s file.
b. cooperate with the Committee’s request by sending it the information you believe is relevant to the case.
c. cooperate with the Committee’s request by sending it the information you believe is relevant to the case after confirming the client has signed a release.
d. inform the Committee that the information you have about the client is seven years old and that you’re ethically obligated not to forward it to them.
Psychologists must cooperate fully with requests from the Ethics Committee.
Answer C is correct: This issue is addressed in Standard 1.06 of the Ethics Code, which notes that, when responding to a request for information from the Ethics Committee, psychologists must “address any confidentiality issues.” Therefore, this answer is most consistent with the requirements of the Ethics Code.
The correct answer is: cooperate with the Committee’s request by sending it the information you believe is relevant to the case after confirming the client has signed a release.
Your new client is a 37-year-old woman whose symptoms meet the diagnostic criteria for Major Depressive Disorder. After your third session with her, she tells you that she was in treatment with another psychologist but terminated therapy six weeks ago after the psychologist made sexual advances toward her. She does not want you to discuss this matter with anyone. The best course of action in this situation would be to:
Select one:
a. inform the client of the limits of confidentiality in this situation and report the unethical behavior.
b. inform the client of the limits of confidentiality in this situation and contact the other psychologist.
c. discuss the client’s options with her and maintain her confidentiality unless she signs a release.
d. tell the woman that the psychologist’s behavior was unethical and suggest that she file a complaint against him.
The APA’s Ethics Code requires psychologists to take action when they learn of an ethical violation by another psychologist but only after considering the client’s confidentiality.
Answer C is correct: This answer is most consistent with the requirements of the Ethics Code and also addresses the best interests of the client – i.e., it is often in the best interests of a client to allow him or her to determine what action should be taken. In addition, Answers A and B can be eliminated because they do not take client confidentiality into consideration, and Answer D is not the best answer because it imposes your preference on the client rather than allowing the client to make her own decision.
The correct answer is: discuss the client’s options with her and maintain her confidentiality unless she signs a release.
You want to start treating clients who believe they have been abducted by aliens, but you have never worked with members of this population before. Your best course of action would be to:
Select one:
a. start seeing these clients and consult with someone who is familiar with this population if you encounter any problems.
b. start seeing these clients after establishing a consultative relationship with someone who is familiar with this population.
c. take a continuing education course related to the treatment of members of this population before you begin seeing these clients.
d. see these clients only in emergency situations or if no one else is available in the community to see them.
This issue is addressed by Standard 2.01 of the Ethics Code.
Answer B is correct: Standard 2.01 requires psychologists to provide services only within the boundaries of their competence and to seek education, training, or supervision when necessary. When working with a new population, the best course of action is often obtaining consultation.
The correct answer is: start seeing these clients after establishing a consultative relationship with someone who is familiar with this population.
In most situations, the “holder of the privilege” is the:
Select one:
a. client.
b. therapist.
c. client and therapist jointly.
d. court.
Privilege is a legal requirement that prohibits (with some exceptions) confidential client information from being disclosed in legal proceedings.
Answer A is correct: In most circumstances, the client is the holder of the privilege, which means that only the client can determine when confidential information may be disclosed in court, a deposition, or other legal proceeding. See the Ethics and Professional Issues chapter in the written study materials for additional information on privilege.
The correct answer is: client.
Sandy S. is considering filing a claim of sexual harassment against her boss, Bertrand B., because he frequently comments on her physical appearance by telling her how “great she looks” and often tells her that, “if I weren’t your boss, I’d be chasing after you.” Sandy decides to tell Bertrand that she finds his comments offensive and, when she does so, he apologizes and says he’ll stop if that’s what she wants. This situation:
Select one:
a. does not represent a legal claim for sexual harassment because Bertrand’s comments are not sufficiently severe to be considered abusive.
b. does not represent a legal claim for sexual harassment as long as Bertrand actually stops making offensive comments.
c. represents a legal claim for sexual harassment because Sandy found Bertrand’s behavior to be offensive.
d. represents a legal claim for sexual harassment because a “reasonable woman” would find Bertrand’s behavior to be offensive.
Sexual harassment laws and policies vary somewhat from jurisdiction to jurisdiction but Bertrand’s comments are likely to be grounds for a sexual harassment suit if he continues to make them.
Answer B is correct: If the comments are not severe and the harasser stops when asked to do so, it is unlikely that they would be found sufficient for a legal claim of sexual harassment. For additional information, see the discussion on sexual harassment in the Ethics and Professional Issues chapter of the written study materials.
Answer A is incorrect: Sexual comments do not have to be “sufficiently severe to be considered abusive” for a claim of sexual harassment.
Answer C is incorrect: Although Bertrand’s comments are likely to be considered offensive, it is unlikely that Sandy would have grounds for a legal claim against him if he stops making those comments when asked to do so.
Answer D is incorrect: If Bertrand does not stop making offensive comments when asked to do so, the court might use the “reasonable woman” standard to determine if the comments represent sexual harassment.
The correct answer is: does not represent a legal claim for sexual harassment as long as Bertrand actually stops making offensive comments.
The term “privilege” is:
Select one:
a. a general term referring to the right to privacy.
b. an ethical term referring to an obligation not to reveal confidential information.
c. the legal equivalent of the ethical concept of confidentiality.
d. a legal term referring to the protection of confidential information in legal proceedings.
For the exam, you want to be familiar with the terms “privilege” and “holder of the privilege.” These are discussed in the chapter on ethics and professional issues in the written study materials.
Answer D is correct: Privilege is a legal concept that protects a client’s confidentiality in the context of a legal proceeding.
The correct answer is: a legal term referring to the protection of confidential information in legal proceedings.
Which of the following accurately describes the requirements of the APA’s Ethics Code with regard to informed consents?
Select one:
a. An informed consent must be in writing.
b. An informed consent must be in writing and signed by the client.
c. A written or oral consent must be documented.
d. An oral consent is never acceptable.
Informed consents are addressed in Standards 3.10, 8.02, 9.03, and 10.01 of the Ethics Code. Additional information about informed consents is provided in the discussion of Standard 3.10 in the Ethics and Professional Issues chapter of the written study materials.
Answer C is correct: Standard 3.10(d) states that “psychologists appropriately document written or oral consent, permission, and assent.”
The correct answer is: A written or oral consent must be documented.
Which of the following is an example of a psychologist’s obligations with regard to the Tarasoff decision?
Select one:
a. A psychologist has a duty to warn or protect a therapy client’s neighbor when the client says he is planning to murder the neighbor.
b. A psychologist has a duty to protect a therapy client when the client says he is planning to kill himself and has a plan for doing so.
c. A psychologist has a duty to protect a therapy client when the client says his wife has been threatening to kill him and he thinks her last threat was “really serious.”
d. A psychologist has a duty to inform the authorities when a therapy client says he “put someone in the hospital” in a physical fight at a local bar last weekend.
For the exam, you want to be familiar with the history and implications of the Tarasoff ruling. This case is described in the Ethics and Professional Issues chapter of the written study materials.
Answer A is correct: The Tarasoff decision established a psychologist’s duty to warn or protect an identifiable third party who is at risk for serious injury from a therapy client.
The correct answer is: A psychologist has a duty to warn or protect a therapy client’s neighbor when the client says he is planning to murder the neighbor.
While treating a client, you decide that you want to consult with a colleague to discuss a specific aspect of the case that is giving you trouble. According to the Ethics Code:
Select one:
a. you must obtain a release from the client before talking to a consultant.
b. you must obtain a release from the client only if you will be revealing the client’s identity to the consultant.
c. you do not have to obtain a release from the client as long as he or she has already signed a general waiver of confidentiality.
d. you do not have to obtain a release from the client under any circumstances since the consultant is “clearly connected” with the case.
This issue is addressed in Standard 4.06 of the Ethics Code.
Answer B is correct: Standard 4.06 states that, “when consulting with colleagues … psychologists do not disclose confidential information that reasonably could lead to the identification of a client or patient … unless they have obtained the prior consent of the person.” It is not, however, necessary to obtain a consent when the client’s identity will not be revealed.
The correct answer is: you must obtain a release from the client only if you will be revealing the client’s identity to the consultant.
You have been seeing Sal Smythe in individual therapy for several months, and the work-related issues he originally sought therapy for are nearly resolved. During your current session with Sal, he mentions that his 14-year-old son has been getting into trouble in school lately and asks if you would be willing to see the boy in individual therapy. You should:
Select one:
a. agree to see his son in therapy if you have experience working with adolescents.
b. agree to see his son in therapy only after discussing issues related to confidentiality with Sal and his son.
c. agree to see his son in therapy only after determining that the boy’s problems are unrelated to Sal’s issues.
d. tell Sal that you cannot see his son in therapy and provide him with several referrals.
Seeing your client’s son in therapy would constitute a multiple relationship unless doing so is for the purpose of continuing to work with Sal on his issues.
Answer D is correct: In most circumstances, you would want to avoid seeing the family members of a client you are seeing in individual therapy since doing so would represent a multiple relationship. No information is given in this question or the answers to suggest that this situation represents an exception to this general rule.
The correct answer is: tell Sal that you cannot see his son in therapy and provide him with several referrals.
Your new clients are a family that consists of a husband, wife, and two adolescent girls. They began therapy because one of the girls has started using drugs and the other has signs of an eating disorder. You realize during the first session that you and the parents belong to the same country club. You should:
Select one:
a. terminate therapy with this family and provide them with referrals.
b. ask the parents to decide if they want to continue therapy with you.
c. consider the situation to determine if you can maintain your objectivity with this family.
d. continue seeing the family and join a different country club.
This question describes a multiple relationship.
Answer C is correct: Multiple relationships are addressed in several Standards of the Ethics Code, including Standard 3.05, which prohibits multiple relationships that “could be reasonably expected to impair the psychologist’s objectivity, competence, or effectiveness … otherwise risks exploitation or harm to the person.” In this case, you would want to determine if the parents’ membership in the country club is likely to have an adverse effect on your effectiveness before proceeding with treatment. Additional information on multiple relationships is provided in the Ethics and Professional Issues chapter of the written study materials.
The correct answer is: consider the situation to determine if you can maintain your objectivity with this family.
According to the APA’s Ethics Code, psychologists should discuss fees and other financial arrangements with clients:
Select one:
a. during the initial phone contact.
b. during the first therapy session.
c. as early as is feasible.
d. at the psychologist’s discretion.
Fees and other financial arrangements are addressed in Standard 6.0 of the Ethics Code.
Answer C is correct: This answer is the best one of those given because it contains the exact language of Standards 6.04 and 10.01, which both address the discussion of fees with clients.
The correct answer is: as early as is feasible.
A client’s insurance company pays 75% of a client’s therapy fee, while the client is required to pay the remaining 25%. The client asks you to bill the insurance company at a higher hourly rate so that he will not have to pay his 25% co-payment. If you do so, you will be acting:
Select one:
a. illegally and unethically.
b. illegally but ethically.
c. legally but unethically.
d. legally and ethically.
Billing the insurance company at a higher rate so that the client does not have to make his co-payment would be insurance fraud (unless, of course, the insurance company has approved this arrangement which it is not likely to do).
Answer A is correct: Misrepresentation of your fee to the insurance company represents fraud and is, therefore, both illegal and unethical.
The correct answer is: illegally and unethically.
A client you had been seeing in therapy for two months suddenly stopped coming to her sessions. You have been unable to contact her and she owes you for the last three sessions. You are thinking about using a collection agency to collect her outstanding fees. In terms of the requirements of the APA’s Ethics Code, the use of a collection agency is:
Select one:
a. always unacceptable.
b. acceptable only as a “last resort.”
c. acceptable as long as you discussed your policy with her at the beginning of therapy and she agreed to it.
d. acceptable as long as you inform her of your intent and give her an opportunity to pay her outstanding fee before doing so.
The use of a collection agency to obtain outstanding fees is addressed in Standard 6.04(e) of the Ethics Code.
Answer D is correct: This answer is most consistent with Standard 6.04(e), which states that, “if the recipient of services does not pay for services as agreed, and if psychologists intend to use collection agencies or legal measures to collect the fees, psychologists first inform the person that such measures will be taken and provide that person an opportunity to make prompt payment.”
The correct answer is: acceptable as long as you inform her of your intent and give her an opportunity to pay her outstanding fee before doing so.
Dr. Terry Tawlk includes two testimonials in a brochure describing his weekend communications workshop for couples. The first is from a colleague and states, “Communication is a key to a happy marriage and Dr. Tawlk is one of the leading experts on communication. If you feel you can’t talk to your partner, I’d recommend Dr. Tawlk’s workshop. It’s likely to have a positive effect on your relationship.” The second testimonial is from a former workshop participant who said Dr. Tawlk could use an excerpt from a letter she sent him following the workshop that she and her husband attended. It states, “It worked! I can now tell my husband what I need without it turning into a major argument!” Which of the following is true about the testimonials included in Dr. Tawlk’s brochure?
Select one:
a. They are both unethical since testimonials are prohibited under any circumstances.
b. The testimonial from the colleague is unethical but the testimonial from the former client is acceptable.
c. The testimonial from the former client is unethical but the testimonial from the colleague is acceptable.
d. The testimonials do not seem to violate the provisions of the Ethics Code and are acceptable.
Standard 5.05 of the Ethics Code does not prohibit the use of testimonials but prohibits psychologists from soliciting them from “current therapy clients or patients or other persons who … are vulnerable to undue influence.”
Answer D is correct: The testimonials described in this question do not violate the provisions of Standard 5.05. In addition, they do not appear to be false, deceptive, or misleading and, therefore, do not violate other requirements of the Ethics Code.
The correct answer is: The testimonials do not seem to violate the provisions of the Ethics Code and are acceptable.
When attempting to expand your private practice, it is important to keep in mind that in-person solicitation of business:
Select one:
a. is unethical in all circumstances.
b. is unethical only when the solicitation includes misleading or coercive information.
c. is ethical only when the person being solicited is not receiving similar services from another professional.
d. may be ethical if the person being solicited is not susceptible to undue influence.
This issue is addressed in Standard 5.06 of the APA’s Ethics Code.
Answer D is correct: Standard 5.06 states that “psychologists do not engage, directly or through agents, in uninvited in-person solicitation of business from actual or potential therapy clients or patients or other persons who because of their particular circumstances are vulnerable to undue influence. However, this does not preclude (1) attempting to implement appropriate collateral contacts for the purpose of benefiting an already engaged therapy client or patient or (2) providing disaster or community outreach services.” Of the answers given, this one is most consistent with Standard 5.06.
The correct answer is: may be ethical if the person being solicited is not susceptible to undue influence.
Which of the following best describes the requirements of the APA’s Ethics Code for bartering?
Select one:
a. Bartering for goods (but not services) is acceptable.
b. Bartering for services (but not goods) is acceptable.
c. Bartering for goods or services may be acceptable under certain conditions.
d. Bartering for goods or services is prohibited in all circumstances.
Bartering is addressed in Standard 6.05 of the Ethics Code.
Answer C is correct: Standard 6.05 states that “psychologists may barter only if (1) it is not clinically contraindicated, and (2) the resulting arrangement is not exploitative.” For additional information about bartering, see the discussion of Standard 6.05 in the Ethical and Professional Issues chapter of the written study materials.
The correct answer is: Bartering for goods or services may be acceptable under certain conditions.
You have made an arrangement with another psychologist to exchange a nominal payment of $25.00 for referrals to each other. In terms of the requirements of the APA’s Ethics Code, this is:
Select one:
a. ethical since the Ethics Code does not prohibit referral fees.
b. ethical as long as the clients are informed of this practice at the outset of therapy.
c. unethical if the payment of $25.00 is based on the referral only.
d. unethical if the payment for the referral represents more than 25% of the fee paid by the client.
Referral fees are addressed in Standard 6.07 of the Ethics Code.
Answer C is correct: Standard 6.07 states: “When psychologists pay, receive payment from, or divide fees with another professional … the payment to each is based on the services provided (clinical, consultative, administrative, or other) and is not based on the referral itself.”
The correct answer is: unethical if the payment of $25.00 is based on the referral only.