Procedure 403-Communications

Question 1

.01. This procedure identifies the necessary components and responsibilities of the communications process which are
essential for;

Answer 1

maintaining the high quality of service provided by the Department.

Question 2

.02A. The various elements of communications constitute;

Answer 2

essential links in the coordination and delivery of police services.

Question 3

.02A. Citizens’ expectations of the Department include;

Answer 3

prompt response to the wide variety of calls received.

Question 4

.02A. A clear and effective communications process must be followed to ensure;

Answer 4

efficient field operations and continued confidence of the community.

Question 5

.02B. The Communications Unit’s role is the;

Answer 5

focal point of this process.

Question 6

.02B. Consequently, the communications Unit, as authorized by the Chief of Police, has the;

Answer 6

authority to direct field units.

Question 7

.03A. A request for police services which does not present an actual and immediate potential for serious injury, damage or loss of property.

Answer 7

Code-One Call

Question 8

.03A. This call generally requires only a routine police response.

Answer 8

Code-One Call

Question 9

.03B. Request for police service where the immediate rapid response or arrival of police units will reduce the probability of serious injury, damage or loss of property.

Answer 9

Code-Two Emergency Call

Question 10

.03B. Include assaults in progress and burglars in action.

Answer 10

Common code-two responses

Question 11

.03B. A police officer or security guard needs assistance with the arrest of offensive persons, crowd control, or imminently violent disturbances;

Answer 11

Code-Two Emergency Call

Question 12

.03B. Felonies in progress where the actor has fled and may be in such proximity that a rapid police response may result in arrest or identification of the actor;

Answer 12

Code-Two Emergency Call

Question 13

.03B. Gang fights or fights where dangerous weapons are being used;

Answer 13

Code-Two Emergency Call

Question 14

.03B. Fires where the Fire Department has not yet arrived;

Answer 14

Code-Two Emergency Call

Question 15

.03B. Situations in which an officer may render aid prior to the arrival of medical assistance.

Answer 15

Code-Two Emergency Call

Question 16

.03C. A request for police service which presents an actual and verified threat of immediate danger of death or serious bodily injury to a peace officer or any person.

Answer 16

Code-Three Emergency Call

Question 17

.03C. The threat must be an immediate threat and the assistance needed must be immediate.

Answer 17

Code-Three Emergency Call

Question 18

.03C. A police officer needs help and all instances in which the safety of an officer is directly threatened or immediate assistance is required.

Answer 18

Code-Three Emergency Call

Question 19

.03C. A police officer is in trouble, being assaulted, or involved in a shooting;

Answer 19

Code-Three Emergency Call

Question 20

.03C. A police officer encounters a robbery, burglary, or any other crime in progress in which the officer’s intervention might be met with violent resistance.

Answer 20

Code-Three Emergency Call

Question 21

.03C. Any person under imminent threat of death or serious bodily injury that the officer responding to may be able to prevent, including:

Answer 21

Code-Three Emergency Call

Question 22

.03C. Crimes in progress, when the actor is still present, such as shootings, cuttings, robberies, sexual assaults;

Answer 22

Code-Three Emergency Call

Question 23

.03C. Serious situations where human life is in peril and the police have a primary responsibility.

Answer 23

Code-Three Emergency Call

Question 24

.03C. Major disasters (i.e., floods, aircraft crashes, and other natural or manmade disasters).

Answer 24

Code-Three Emergency Call

Question 25

.03C. For this reason, dispatchers are not restricted to district or section boundaries, or even rank (under exceptional circumstances) when assigning calls

Answer 25

Each call is extremely important to the individual placing it.

Question 26

.04A. The Department has a responsibility to respond with a degree of promptness;

Answer 26

appropriate to the situation.

Question 27

.04A. While the priority spectrum and degree of urgency is wide, each call is;

Answer 27

extremely important to the individual placing it.

Question 28

.04B. A call, including a cover call, is assigned to uniformed personnel under this dual concept.

Answer 28

1. Calls are held in accordance with, Differential Police Response; 2. Assigning the officer who is available for service [normally the officer nearest the location] provides the most prompt response.

Question 29

.04C. The call is dispatched to an officer /UEDI in the following order, if practical: 1. Officer /UEDI;

Answer 29

assigned to the district where the call is located, [or section, in the case of a Crime Scene Unit Investigator];

Question 30

.04C. The call is dispatched to an officer /UEDI in the following order, if practical: 2. Officer /UEDI;

Answer 30

completing a call in the district where the call is located, [or section, in the case of a Crime Scene Unit Investigator];

Question 31

.04C. The call is dispatched to an officer /UEDI in the following order, if practical: 3. Officer /UEDI;

Answer 31

assigned to an adjacent or nearest district to the location where the call is located, [or section, in the case of a Crime Scene Unit Investigator];

Question 32

.04C. The call is dispatched to an officer /UEDI in the following order, if practical: 4. Officer of any rank;

Answer 32

available for service, who may be in close proximity to the call.

Question 33

.04D. A cover officer is dispatched to any situation that presents a potential for;

Answer 33

physical threat to the officer responding.

Question 34

.04D. Although an officer, with primary report responsibility, may elect to request cover, based on direct knowledge of the situation, assignment of a cover call is at the discretion of the;

Answer 34

dispatcher.

Question 35

.04D. The time,s when the cover officer will not be canceled, until the first officer arrives at the scene, and assesses the situation.

Answer 35

Once a cover officer has been dispatched to a call involving weapons, multiple actors, or a crime in progress.

Question 36

.04D. May elect to respond, although he will remain available for service unless authorized and marked out by the dispatcher.

Answer 36

An officer, not on assignment, who is in close proximity to a call, requiring a cover officer.

Question 37

.04E. An officer arriving at the scene of a call prior to the officer with assigned report responsibility;

Answer 37

shall request the dispatcher's permission to handle the call.

Question 38

.04F. Except at the dispatcher's discretion, when the officer is on another assignment, an officer encountering an on-site call prior to its dispatch;

Answer 38

is expected to handle it.

Question 39

.04G. An officer/UEDI or Crime Scene Investigator is subject to cancellation from a call or assignment by the dispatcher and placed back in service under the following conditions:

Answer 39

1. Info received eliminating the need for further response; 2. Supervisor determines officer not needed; 3. Complainant refuses police services (i.e., printing stolen vehicles or burglary scenes).

Question 40

.04H. This call is not canceled under any circumstance.

Answer 40

A call involving potential or reported threats of violence

Question 41

.04I. Investigative personnel are sent when required by;

Answer 41

established procedure or requested by field personnel.

Question 42

.04I. Dispatchers will not wait for confirmation from the responding officer/UEDI before dispatching a Crime Scene Unit Investigator to a reported;

Answer 42

shooting or cutting.

Question 43

.04J. A supervisor is sent when required by;

Answer 43

established procedure or requested by field personnel.

Question 44

.04K. Whis is notified when a call to a major incident is dispatched, or any other call requiring a number of officers to respond?

Answer 44

The Communications Unit supervisor

Question 45

.04K. The Communications Unit supervisor is notified when a call is for the following:

Answer 45

1. Officers in trouble; 2. Pursuits; 3. Large disturbances;

Question 46

.04L. The Communications Unit supervisor shall monitor major incidents, coordinate the allocation of uniform resources with the;

Answer 46

uniform supervisor, and maintain effective uniform strength.

Question 47

.04L. Will prepare and forward an all-route electronic advisory as necessary.

Answer 47

The Communications Unit supervisor

Question 48

.05A. This not only reduces the efficiency of uniform units but compromises officer safety.

Answer 48

Radio traffic congestion

Question 49

.05A. Who has the responsibility to minimize radio traffic congestion to the greatest extent possible?

Answer 49

Each participant in the communications process.

Question 50

.05B. Federal Communications Commission regulations prohibit any form of;

Answer 50

superfluous, indecent, or unauthorized radio communications.

Question 51

.05C. All voice and data transmissions conducted on any police frequency shall be;

Answer 51

directly related to police business.

Question 52

.05C. Personal messages of an emergency nature may be relayed with the;

Answer 52

authorization of a supervisor.

Question 53

.05D. All voice and computer transactions over police channels are recorded or logged primarily for the purpose of;

Answer 53

legal documentation and are available for review by supervisory personnel.

Question 54

.05E. Are not authorized to initiate direct communication between uniform units on a primary frequency, unless the criteria are met.

Answer 54

Officers below the rank of sergeant.

Question 55

.05E. Officers below the rank of sergeant are not authorized to initiate direct communication between uniform units on a primary frequency, unless the following criteria are met.

Answer 55

1. Must be incidental to emergency in progress; | 2. Dispatcher's permission must be secured prior to.

Question 56

.05F. Officers may use open channels or computers as a;

Answer 56

police communications link between uniform elements.

Question 57

.05G. Supersede all other forms of radio communications.

Answer 57

Emergency communications

Question 58

.05H. Dispatchers suspend radio transmissions on all channels before broadcasting any;

Answer 58

emergency information.

Question 59

.05I. The dispatcher calls the entire call number of both the officer and cover officer, if applicable, dispatches the call, and waits a reasonable time for response.

Answer 59

Code-One Call Transmission Sequence

Question 60

.05I. The officer answers promptly with full call number and acknowledges the call, and checks his computer for dispatch information.

Answer 60

Code-One Call Transmission Sequence

Question 61

.05I. The dispatcher gives the officer concise details about the call, repeating any numbers in the address twice.

Answer 61

Code-One Call Transmission Sequence

Question 62

Cross street information is given only for;

Answer 62

code-two or code-three emergency calls.

Question 63

a. The dispatcher asks the officer if he understood the call which should be registering on the computer and if he requires any further information.

Answer 63

Code-One Call Transmission Sequence

Question 64

.05I. The officer acknowledges receipt of the call by responding with his entire call number and will state in clear language "I copy - enroute";

Answer 64

Code-One Call Transmission Sequence

Question 65

5. Officers will identify using full call sign and state in clear language "on-scene" upon arrival at the scene and will identify using full call sign and state in clear language "in-service" upon completing the call.

Answer 65

Code-One Call Transmission Sequence

Question 66

.05J. This call is normally preceded by an emergency alert tone, and is broadcast over the affected primary channels at the dispatcher’s discretion.

Answer 66

Code-Two Emergency Call Transmission Sequence

Question 67

.05J. Information concerning the code-two emergency call is broadcast over;

Answer 67

each working channel at the individual dispatcher’s discretion;

Question 68

.05J. The dispatcher calls the entire call number of the officer to be assigned report responsibility and the cover officer, if applicable, and gives concise details about the call, repeating any numbers in the address twice and giving any cross street information.

Answer 68

Code-Two or Code-3 Emergency Call Transmission Sequence

Question 69

The dispatcher shall verbally specify the call is to be run “code-two.”

Answer 69

Code-Two Emergency Call Transmission Sequence

Question 70

.05J. The officer acknowledges receipt of the call by responding with his entire call number and state in clear language "I copy – enroute – code-2";

Answer 70

Code-Two Emergency Call Transmission Sequence

Question 71

.05J. A supervisory officer is notified, and officers will identify using full call sign and state in clear language "on-scene" upon arrival at scene;

Answer 71

Code-Two Emergency Call Transmission Sequence

Question 72

.05J. All routine or non-emergency radio transmissions are suspended from the time of the first unit's arrival until initial radio transmission is received from the scene;

Answer 72

Code-Two Emergency Call Transmission Sequence

Question 73

.05K. A call preceded by an emergency alert tone, and is immediately broadcast simultaneously over all primary police frequencies upon reception by the dispatcher.

Answer 73

Code-Three Emergency Call Transmission Sequence

Question 74

.05K. The dispatcher shall verbally specify the call is to be run “code-three, and the officer acknowledges receipt of the call, by responding with his entire call number, and in clear language, " I copy – enroute – code-3";

Answer 74

Code-Three Emergency Call Transmission Sequence

Question 75

.05K. A supervisory officer is notified to make the scene, and and officers will identify using full call sign and state in clear language "on-scene" upon arrival at scene.

Answer 75

Code-3 Emergency Call Transmission Sequence

Question 76

.05K. All radio communications not directly related to the emergency call are suspended until information is received from the first unit arriving at the scene.

Answer 76

Code-Three Emergency Call Transmission Sequence

Question 77

.05K. The first officer arriving on the scene will advise the dispatcher and give preliminary details regarding the call;

Answer 77

Code-Three Emergency Call Transmission Sequence

Question 78

.05K. All non-emergency radio communications are suspended until the situation at the scene is stabilized.

Answer 78

Code-Three Emergency Call Transmission Sequence

Question 79

.05L. Dispatchers will only use clear language when upgrading / downgrading the response level of any call via an;

Answer 79

on-air announcement of “now code-one” or “now code-two” or “now code-three.”

Question 80

.06A. When is the failure to respond process initiated?

Answer 80

After [2] successive calls from the dispatcher.

Question 81

.06A. When an officer fails to respond, the dispatcher, timestamps and completes SAPD form #116, Failure to Respond, and notifies the;

Answer 81

Communications Unit supervisor;

Question 82

.06A. Who is notified and assigned, to attempt to locate the officer who failed to respond to the call, from the dispatcher?

Answer 82

The appropriate field supervisor.

Question 83

.06A. The field supervisor notified and assigned, to attempt to locate the officer who failed to respond, submits a;

Answer 83

written report under the original case number with a copy routed to the Unit Commander.

Question 84

.06A. When an officer fails to respond, another officer is;

Answer 84

dispatched to the call and given report responsibility.

Question 85

.06A. An officer responding after another officer is assigned the call, is sent to the location to;

Answer 85

cover and contact the supervisor assigned.

Question 86

.06A. When an officer fails to respond, the Communications Unit supervisor signs SAPD Form #116 and forwards it to the;

Answer 86

Communications Unit Director

Question 87

.06A. When an officer fails to respond, the Communications Unit Director reviews and signs SAPD Form #116 and forwards copies to the;

Answer 87

officer's division / section commander and unit / shift commander for further disposition.

Question 88

.06B. Who is notified by the Communications Unit supervisor if the field supervisor fails to respond after [3] calls, and prior to the nearest available officer being assigned the call?

Answer 88

The nearest available unit/shift commander.

Question 89

.07A. The following information is relayed to all dispatch consoles by a communications clerk for broadcast to all officers:

Answer 89

1. Police officer needing help; 2. Crimes in progress that may pose an immediate danger of death or S.B.I.to officers responding or to any person; 3. Severe weather conditions; 4. Any information essential to officers.

Question 90

.07B. The following information is relayed to selected dispatch consoles by a communications clerk for broadcast to officers:

Answer 90

1. Emergency pursuit info of vehicles on affected channels as it crosses channel divisions; 2. Updating info or descriptions pertaining to felonies in progress or recently committed. 3. New info on missing / wanted persons, stolen autos, and attempts to locate; 4. Any other info essential to selected officers.

Question 91

.08A. Operates an Information Channel on a [24] hour basis to service the needs of all units.

Answer 91

The Communications Unit

Question 92

.08B. Who provide service for local, TCIC, and NCIC checks, provided the subject or item is in their custody, possession, presence, or immediate access.

Answer 92

The Information Channel

Question 93

.08B. The Information Channel provides local, TCIC, and NCIC service by checking for: 1. missing or stolen on the following:

Answer 93

a. Persons (missing and wanted); b. Vehicles (land, water, and air); and c. Property (real or tangible).

Question 94

.08B. A TCIC / NCIC log is maintained for the purpose of;

Answer 94

validating and confirming "hits" within the system.

Question 95

.08B. Who is responsible to provide: 2. Validation of warrant checks (municipal, county, state, federal); 3. Complainant callbacks prior to n-coding calls; 4. Case number and assignment generation;

Answer 95

The Information Channel

Question 96

.08B. Who is responsible to provide: 5. Individual or company notifications (alarms, stranded motorists, etc.); 6. Other department notifications (public works, law enforcement entities, dog pound, etc.); 7. Directions to new locations or addresses not found in the street guide;

Answer 96

The Information Channel

Question 97

.08B. Who is responsible to provide: 8. Updates of severe weather reports; 9. Canceling of stolen vehicles; and 10. Other services appropriately intended to expedite the officer's handling of police matters.

Answer 97

The Information Channel

Question 98

.09 A. To ensure field units receive concise, but sufficient information, in order to make an appropriate response, the Communications Unit;

Answer 98

screens information relayed from Communication Unit call-takers.

Question 99

.09A. Exhibits demeanor which conveys an objective attitude of responsiveness and alertness at all times with immediate and decisive replies to each verbal transaction;

Answer 99

The Communications Unit

Question 100

.09A. The Communications Unit ensures prompt disposition of all requests for service by properly utilizing;

Answer 100

the nearest available resources.

Question 101

.09A. Provides information and assistance to field officers, Adheres to proper radio procedures and decorum, and maintains the availability of adequate personnel resources.

Answer 101

The Communications Unit

Question 102

.09A. The Communications Unit avoids making any decisions pertaining to operational matters which are better resolved by;

Answer 102

field supervisors.

Question 103

.09A. Maintains a liaison with field supervisors in order to resolve problems and ensure discipline is maintained.

Answer 103

The Communications Unit supervisor

Question 104

.09B. Checks in service promptly after roll call and notifies the dispatcher of vehicle and radio number.

Answer 104

Uniform Personnel

Question 105

.09B. Continuously monitors assigned frequencies and promptly responds when called by the dispatcher throughout the tour of duty.

Answer 105

Uniform Personnel

Question 106

.09B. Acknowledges and accepts all calls without repetition or discussion.

Answer 106

Uniform Personnel

Question 107

.09B.No officer will fail to respond unless relieved by;

Answer 107

command authority.

Question 108

.09B. Immediately advises the dispatcher of any extenuating circumstances where response time may be reduced.

Answer 108

Uniform Personnel

Question 109

.09B. Requests directions to locations only if necessary on;

Answer 109

code-two or code-three calls.

Question 110

.09B. Returns to service immediately upon completion of call, and this does not include the

Answer 110

period needed to write report.

Question 111

.09B. Advises the dispatcher of all status changes [i.e., enroute or call complete], when changing channels, or otherwise being unable to;

Answer 111

monitor the primary assigned frequency.

Question 112

.09B. Officers will not be excused from monitoring the radio or availability for service during:

Answer 112

a. The course of handling assigned calls; b. Requested food or drink breaks; c. Traffic or suspect stops; d. Personal relief breaks.

Question 113

.09B. Plans all transmissions to minimize channel congestion and avoids interrupting any communications unless under emergency circumstances;

Answer 113

Uniform Personnel

Question 114

.09B. Excludes personal references, differences of opinions, or complaints over any police frequency.

Answer 114

Uniform Personnel

Question 115

.09B. Complaints about dispatchers are handled;

Answer 115

through the chain of command.

Question 116

.09C. Monitors radio and computer traffic involving their respective channel to preserve proper radio decorum and ensure a high degree of efficiency regarding the functions and activities of their unit.

Answer 116

Uniform Commander / Supervisor

Question 117

.09C. Responds to and supervises the scene of all dispatched major incidents;

Answer 117

Uniform Commander / Supervisor

Question 118

.09C. Handles complaints on officers [on and off-duty] received from the dispatcher;

Answer 118

Uniform Commander / Supervisor

Question 119

09C. Investigates when subordinates fail to respond to the dispatcher;

Answer 119

Uniform Commander / Supervisor

Question 120

.09C. Responds to scenes upon request of subordinates, when feasible; and

Answer 120

Uniform Commander / Supervisor

Question 121

.09C. Assists dispatchers in maintaining officers’ availability for service.

Answer 121

Uniform Commander / Supervisor

Question 122

.11A. In compliance with NIMS, and to be better able to communicate with other first responders, the use of Radio Ten Codes is limited to only:

Answer 122

twelve codes

Question 123

1. [10 - 4] 2. [10 - 11] 3. [10 - 12] 4. [10 - 13]

Answer 123

1. Acknowledged; 2. Cover Officer Requested; 3. Wanted Person / Active Stolen; 4. Sex Offenses/Medical Concerns;

Question 124

5. [10 - 14] 6. [10 - 15] 7. [10 - 16] 8. [10 - 21]

Answer 124

5. 10 - 14 Mentally Ill Person; 6. 10 - 15 Officer or Firefighter in Trouble; and 7. 10 – 16 Patient Expired; 8. 10-21 15 Minute Break;

Question 125

9. [10 - 22] 10 [10 - 40A] 11. [10 - 40B] 12. [10 - 40C]

Answer 125

9. 30 Minute Break; 10. Wanted on Felony Warrant; 11. Wanted on Class A or B Misdemeanor Warrant; 12. Wanted on Class C Misdemeanor Warrant.

Question 126

.12A. Asterisks (*) indicate dispatch channels:The following are dispatch channels assignments: 1. North 2. West 3. South

Answer 126

1. ] 1 – A * 2. ] 1 – C * 3. ] 1 – E *

Question 127

.12A. Dispatch channel for Central Patrol, Downtown Bike Patrol Unit, Special Victims Unit, and Park Police.

Answer 127

1 – G *

Question 128

.12A. Dispatch channel for: 1. East 2. Northwest 3. Information 4. Tactical Response Unit

Answer 128

1. ] 1 – I * 2. ] 1 – K * 3. ] 1 – M 4. ] 1 – N *

Question 129

.12A. Dispatch channel for: 1. Traffic Channel 2. Downtown Bike Patrol Unit 3. Fleet Services 4. Intelligence Unit

Answer 129

1. ] 2 – A * 2. ] 2 – C 3. ] 2 – N 4. ] 3 – A

Question 130

12A. Covert Operations Units channels: a. Vice b. Narcotics

Answer 130

a. 3 – B | b. 3 – C

Question 131

.12A. Dispatch channel for: 1. Crime Scene Unit 2. Repeat Offenders Program 3. Special Operations Unit 4. Homicide Unit

Answer 131

1. ] 3 - D 2. ] 3 - E * 3. ] 3 - G 4. ] 3 - H

Question 132

.12A. Dispatch channel for: 1. Vehicle Crimes Unit 2. Executive Protection 3. Night Detectives Unit

Answer 132

1. ] 3 - I 2. ] 3 - J 3. ] 3 - K

Question 133

.12A. Dispatch channel for: 1. Asset Seizure Detail 2. Shooting Team 3. Internal Affairs

Answer 133

1. ] 3 - M 2. ] 3 - N 3. ] 3 - O

Question 134

.12B. Requests for temporary assignment of service channels for special functions or operations are made in writing to the;

Answer 134

Communications Unit Director.

Question 135

.12B. The requests for requiring the dispatch channel, shall include the;

Answer 135

reasons the dates and times needed, and necessity of dispatch personnel.

Question 136

.13B. Off-Duty Radio usage is limited to;

Answer 136

police business.

Question 137

.13C. An off-duty officer working an extra job should, in the event of an emergency, check in / out with the;

Answer 137

dispatcher and monitor the channel serving the area of his location

Question 138

.13E. Transmissions over police frequencies by off-duty officers which are reported to the operational channel covering the area of the situation;

Answer 138

1. Emergency situations where the officer needs assistance to prevent injury or loss of property. 2. Crimes in progress or major accidents.

Question 139

.13E. Transmissions over police frequencies by off-duty officers that are reported to the information channel only if a telephone is not available;

Answer 139

3. Police service requests, non-emergency nature. 4. Officers requesting prisoner transportation or case numbers if phone use would compromise the arrest or officer safety.

Question 140

.13E. Information channel use is restricted to assistance with police related matters and hazardous situations that require an;

Answer 140

immediate response from a governmental agency [i.e., water main breaks, traffic hazards, utility problems, light malfunctions, etc.]

Question 141

.14A. Members receiving telephone requests for service:

Answer 141

a. Obtain the nature of the request; b. Determine if the request may be dealt with by the member receiving the call or another member present within the unit, or must be handled by a member of another unit or be dispatched to a field unit.

Question 142

.14A. If the request must be dealt with by a member of another unit, the member transfers the caller and announces the call to the;

Answer 142

appropriate unit

Question 143

.14A. If the request must be dispatched, the member transfers the caller and announces the call to the;

Answer 143

Communications Unit.

Question 144

.14B. Any requests from outside the Department for release of information from departmental administrative or field files are referred to the;

Answer 144

Accounting and Personnel Office.

Question 145

.14C. Members needing to make a long-distance telephone call in conjunction with their assigned duties place the call through the;

Answer 145

Communication Unit.

Question 146

.14C. They maintain a complete log of all long-distance calls charged to the Department.

Answer 146

The Communication Unit

Question 147

.15A. Accepting and delivering emergency messages is a legitimate;

Answer 147

law enforcement function.

Question 148

.15B. Emergency messages include, but are not limited to the following types of messages:

Answer 148

1. Death messages, local and out of area; 2. Serious illness or injury , local or out of area; 3. Any other types of messages which, if not delivered in a timely manner, could have adverse effects on members of an immediate family.

Question 149

.15C. Emergency Messages: All incoming messages of an emergency nature shall be transferred to the appropriate unit without delay. If the unit is not open or the unit with responsibility cannot be determined, the emergency message will be transferred to the

Answer 149

Communications Unit supervisor’s office.

Question 150

.15C. Who shall determine the nature of the emergency messages and attempt to contact the unit or member with follow-up responsibility by telephone?

Answer 150

The Communications Unit supervisor

Question 151

.15C. If the unit with follow-up responsibility cannot be determined, the unit responsible for delivery will be the;

Answer 151

Communications Unit

Question 152

.15D. If the unit or member with follow-up responsibility can not be contacted, a patrol officer will be;

Answer 152

dispatched to deliver the emergency message.

Question 153

.15D. If the emergency message has a telephone number or name of a party to contact, the member should just;

Answer 153

give the receiving party the telephone number and name of the party to contact.

Question 154

.15D. If there is no one to receive the emergency message, the member attempting to deliver the message should leave a;

Answer 154

telephone number and name of a party to contact on a note in an easily seen location.

Question 155

.15D. When an emergency message must be delivered to a party out of the jurisdiction of the Department, the delivery of the message shall be made to the appropriate law enforcement agency, by the;

Answer 155

Communications Unit or the Security Desk, by teletype.