Procedure 915-Family Assistance Program

Question 1

.02A. The Family Assistance Program is designed to provide support and assistance to the families of active duty officers who;

Answer 1

die, receive serious bodily injuries, or suffer catastrophic illnesses.

Question 2

.02B. The Program also provides support and advice to family members upon the;

Answer 2

death of a retiree.

Question 3

.04A. Family Assistance Officers are a group of officers appointed by the;

Answer 3

Chief of Police to administer the Family Assistance Program.

Question 4

.04C. Upon notification of an officer’s death, serious bodily injury, or catastrophic illness a Family Assistance Officer;

Answer 4

shall initiate the Family Assistance Program and provide the level of assistance that is prescribed

Question 5

.04D. All aspects of San Antonio Police Department funerals are coordinated by the;

Answer 5

lead Family Assistance Officer assigned to the family by the Office of the Chief.

Question 6

.05A. Death of Active Duty Officer services provided.

Answer 6

1. Notification of next of kin, if death occurs on-duty;
2. Transportation to hospital for family members;
3. Notification of the SAPD chaplain;
4. Assistance in making funeral arrangements;
5. Assistance in arranging immediate financial aid;
6. Assistance with paperwork for all eligible benefits;
7. Counseling for family of officers killed.

Question 7

.05B. Death of Retired Officer services provided

Answer 7

1. Assistance contacting the Honor Guard to request the services provided for retirees;
2. Family counseling and advice, if requested.

Question 8

.05C. Serious Bodily Injury (to include any incident in which an officer suffers a gunshot wound, regardless of severity), or Catastrophic Illness to Active Duty Officer services provided;

Answer 8

1. Notification of next of kin;
2. Transportation to hospital, if requested;
3. Advise on benefits, workman’s comp injured on-duty;
4. Assistance to apply for eligible benefits;
5. Notification of the SAPD Chaplain.

Question 9

.06A. Shall notify the Family Assistance Program supervisor when: an on-duty officer is killed, receives serious bodily injuries (to include any incident in which an officer suffers a gunshot wound, regardless of severity); or notified by any member that an off-duty officer has died, received serious bodily injuries, or suffers a catastrophic illness.

Answer 9

The Communications Unit supervisor

Question 10

.06B. Any member learning of the death of a retired officer is asked to notify the Office of the Chief, who will notify the;

Answer 10

Family Assistance Program supervisor.

Question 11

.06C. Any member having a need to contact a Family Assistance Officer should contact the;

Answer 11

Office of the Chief.