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2016 Master > star codes > Flashcards

Flashcards in star codes Deck (47):
1

What is "Call Screening"

Allows you to create a list of up to 12 callers who will receive an announcement saying that you aren’t available.(*60/*80)

2

Activate Call Trace

*57

3

What is Call Forwarding "No Answer"

Redirect incoming calls to another telephone number when you are unable to answer. Only unanswered calls will be forwarded to the number designated. (*92/*93)

4

Activate Anonymous Call Rejection

*77

5

What does Call Forwarding "Not Reachable" allow the customer to do?

Ensures that calls will automatically be forwarded to a pre-determined number when service is not working due to a network or power outage. (*58/*59)

6

What is "Repeat Dialing"

Repeatedly dials a busy number until someone answers, (*66/*86)

7

Activate Call Forwarding (Variable)

*72

8

Deactivate Hunt Group - Group Make Busy

*233

9

Deactivate Call Forwarding Selective

*83

10

Deactivate Call Forwarding No Answer

*93

11

Deactivate Call Return

*89

12

Activate Speed Dial 8

*74

13

Activate Speed Dial 30

*75

14

Deactivate Call Screening

*80

15

Activate Call Retrieve

*88

16

Activate Call Forwarding Selective

*63

17

What is "Unconditional" Call Forwarding

Forward ALL calls to another phone number you designate. (*72/*73)

18

What is Caller ID Blocking "Per Call"

When you want to block your number from appearing on an outgoing call. (*67)

19

What is Caller ID Blocking "Per Line"

Automatically blocks your name and number from the receiving party's Caller ID unit, unless you un-block the information before you call. (*82)

20

Activate Hunt Group - Make Terminal Busy

*230

21

Activate Hunt Group - Group Make Busy

*232

22

Activate Call Hold

*52

23

Activate Call Park

*68

24

Activate Call Forwarding Busy

*90

25

Activate Repeat Dialing

*66

26

Activate Call Forwarding No Answer

*92

27

Deactivate Call Forwarding Not Reachable

*59

28

Activate Do Not Disturb

*78

29

Deactivate Repeat Dialing

*86

30

Activate Call Return

*69

31

What does "Selective" Call Forwarding allow the customer to do?

Allows you to create a list of phone numbers to be forwarded to them at a designated number (*63/*83)

32

Deactivate Hunt Group - Make Terminal Busy

*231

33

Deactivate Do Not Disturb

*79

34

Deactivate Call Forwarding (Variable)

*73

35

Activate Call ID Blocking Per Call

*67

36

What is Call Forwarding "Busy"

Allows customer to send any incoming calls to an alternate number while using the line. (*90/*91)

37

Deactivate Call Forwarding Busy

*91

38

Deactivate Anonymous Call Rejection

*87

39

Deactivate Call Waiting

*70

40

Activate Call Screening

*60

41

What is "Call Return"

Will tell you the number, and let you automatically call the person back. (*69/*89)

42

Deactivate Caller ID Unblocking Per Call / Line

*82

43

How can an BCV IMS customer disable Music on Hold (MOH) – cancel per call?

*39

44

Activate Call Forwarding Not Reachable

*58

45

Activate Three-Way Calling

*96

46

Deactivate Three-Way Calling

*97

47

Barge-in

*33

Decks in 2016 Master Class (110):